System and method for performance support

• US 6,539,269 B1
• Filed: 05/05/2000
• Issued: 03/25/2003
• Est. Priority Date: 05/05/2000
• Status: Expired due to Term

• Current Assignee: Payless Shoesource Worldwide LLC
• Original Assignee: Payless Shoesource Incorporated (Collective Brands Incorporated)
• Inventors: Elsbernd, Gary D., Jarrow, Tamara L.
• Primary Examiner(s): Gordon, Paul P.
• Application Number:
  US09/565,939
• Time in Patent Office: 1,054 Days
• Field of Search: 700/17, 700/83, 700/90, 434/107, 434/219, 434/322, 434/433, 702/182, 705/16, 706/16, 706/47
• US Class Current: 700/83
• CPC Class Codes: G09B 5/00 Electrically-operated educational appliances working with questions and answers G09B7/00; simulators G09B9/00; advertising or displaying in general G09F

Abstract

The present invention is directed to a system for performance support configured to operate on at least one processor by a user. The system comprises content configured as granules of information in multi-media formats. The system further comprises a computer based learning module configured with performance-centered situated based instruction to generate a subset of the content having selected granules of information and at least one of the multi-media formats based upon a user selection. The system further comprises a user interface configured to generate the subset of content having the selected granules of information in the multi-media format for viewing by the user. Applications automate complex tasks by embedding business rules and procedures into the applications. Reference interventions are included that generate content, such as policies and procedures, in the form of references and cue cards.

Claims

1. A system for performance support configured to be operated on at least one processor by a user comprising:

content configured as granules of information in multiple media formats;

a computer based learning module configured with performance-centered situated based instruction to generate a subset of the content having selected granules of information in at least one of the multimedia formats based upon a user selection; and

a user interface configured to generate the subset of content having the selected granules of information in the multimedia format for viewing by the user.