System and method for controlling a vehicle emergency response network
First Claim
1. A method of controlling a vehicle assistance request system having a transmitter for transmitting a data communication request signal from a vehicle location to a distant location remote from the vehicle location and a hand-held user fob portable relative to the vehicle location that includes a button for generating the request signal,(A) generating a request signal indicating that an assistance request should be initiated by pressing the button on the fob and generating the request signal for an amount of time that corresponds to an amount of time that the button is pressed;
- (B) determining an amount of time that the request signal is generated;
(C) determining whether the amount of time from step (B) is at least as long as a preselected time period;
(D) initiating an assistance request from the vehicle location when the amount of time from step (B) is at least as long as the preselected time period of step (C);
(E) receiving the assistance request at the distant location remote from the vehicle location; and
(F) at the distant location, dispatching assistance to the vehicle location based upon said step (E).
8 Assignments
0 Petitions
Accused Products
Abstract
A vehicle assistance request system includes a device and methodology for preventing inadvertent or mistaken assistance request calls. The system enables a vehicle driver to request roadside assistance with a single push of a button on a user interface module inside the vehicle or a remote, portable key fob. The data communication signal that is generated when the button is pushed communicates location information and the type of assistance that is needed to a dispatcher of the appropriate services. The system includes a timer function that requires that a user press a request button for a minimum time period before a request is initiated. Also provided is a protective shield, which further ensures that a request button is not pushed inadvertently.
80 Citations
15 Claims
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1. A method of controlling a vehicle assistance request system having a transmitter for transmitting a data communication request signal from a vehicle location to a distant location remote from the vehicle location and a hand-held user fob portable relative to the vehicle location that includes a button for generating the request signal,
(A) generating a request signal indicating that an assistance request should be initiated by pressing the button on the fob and generating the request signal for an amount of time that corresponds to an amount of time that the button is pressed; -
(B) determining an amount of time that the request signal is generated;
(C) determining whether the amount of time from step (B) is at least as long as a preselected time period;
(D) initiating an assistance request from the vehicle location when the amount of time from step (B) is at least as long as the preselected time period of step (C);
(E) receiving the assistance request at the distant location remote from the vehicle location; and
(F) at the distant location, dispatching assistance to the vehicle location based upon said step (E). - View Dependent Claims (2, 3, 4, 5)
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6. A device for operating a vehicle assistance request system having a transmitter for transmitting a request signal from a vehicle location to a remote location, comprising:
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a housing supported on the vehicle;
a plurality of activation buttons supported on said housing for activating the transmitter, each said activation button having a designated request function;
a moveable clear cover that is movably supported on said housing and is moveable into a first position where said cover prevents said buttons from being pressed and a second position where said cover is clear of said buttons;
a communication link between said activation buttons and the transmitter, said communication link including a controller that controls whether the transmitter transmits a request signal based upon activation of at least one of said activation buttons; and
a plurality of indicators associated with said activation buttons for visually indicating an operation status of each of said buttons, said plurality of indicators visible through said clear cover. - View Dependent Claims (7, 8, 9, 10, 11, 12)
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13. A vehicle assistance request system, comprising:
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a transmitter that is supported on the vehicle for transmitting a data communication assistance request to a remote location;
a controller supported on the vehicle for controlling said transmitter, and a remote activation module portable relative to said controller and said transmitter, said remote activation module having an activation button for sending a wireless signal to said controller indicating to said controller that an assistance request should be sent by said transmitter, said controller including a tuner that measures an amount of time that said activation button is pressed by a user, said controller sending said assistance request via said transmitter based upon receipt of said wireless signal from said remote activation module only when said button is continuously pressed by a user for at least a preselected amount of time. - View Dependent Claims (14, 15)
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Specification