Markup language for interactive services and methods thereof
First Claim
1. A markup language document stored on a computer-readable medium to provide interactive services comprising:
- a dialog element including a plurality of markup language elements, each of the plurality of markup language elements being identifiable by at least one markup tag;
a step element contained within the dialog element to define a state within the dialog element, the step element including a prompt element and an input element;
the prompt element including an announcement to be read to the user; and
the input element including an attribute to allow collection of user data.
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Accused Products
Abstract
The present invention relates to a markup language to provide interactive services. A markup language document in accordance with the present invention includes a dialog element including a plurality of markup language elements. Each of the plurality of markup language elements is identifiable by at least one markup tag. A step element is contained within the dialog element to define a state within the dialog element. The step element includes a prompt element and an input element. The prompt element includes an announcement to be read to the user. The input element includes at least one input that corresponds to a user input. A method in accordance with the present invention includes the steps of creating a markup language document having a plurality of elements, selecting a prompt element, and defining a voice communication in the prompt element to be read to the user. The method further includes the steps of selecting an input element and defining an input variable to store data inputted by the user.
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Citations
22 Claims
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1. A markup language document stored on a computer-readable medium to provide interactive services comprising:
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a dialog element including a plurality of markup language elements, each of the plurality of markup language elements being identifiable by at least one markup tag;
a step element contained within the dialog element to define a state within the dialog element, the step element including a prompt element and an input element;
the prompt element including an announcement to be read to the user; and
the input element including an attribute to allow collection of user data. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
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15. A method of creating a voice application program comprising the steps of:
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creating a markup language document having a plurality of elements;
selecting a prompt element;
defining a voice communication in the prompt element to be read to the user;
selecting an input element; and
selecting an attribute to allow collection of user data. - View Dependent Claims (16, 17, 18, 19, 20)
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21. A program stored on a computer-readable medium to provide interactive services comprising the steps of:
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a prompt element including a voice communication to be read to a user; and
an input element including an attribute to allow collection of user data.
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22. A markup language document stored on a computer-readable medium to provide interactive voice services comprising:
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a dialog element being identified by at least one markup tag; and
an input element including an attribute to allow collection of user data.
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Specification