Apparatus and method for operating a checkout system which has a number of payment devices for tendering payment during an assisted checkout transaction

• US 6,540,137 B1
• Filed: 11/02/1999
• Issued: 04/01/2003
• Est. Priority Date: 11/02/1999
• Status: Expired due to Term

• Current Assignee: NCR Voyix Corporation
• Original Assignee: NCR Corporation (NCR Voyix Corporation)
• Inventors: Lin, Horng Jaan, Forsythe, Donald L.
• Primary Examiner(s): Lee, Michael G.
• Assistant Examiner(s): Kim, Ahshik
• Application Number:
  US09/432,157
• Time in Patent Office: 1,246 Days
• Field of Search: 235/383, 235/462.01, 235/379, 235/385, 186/61
• US Class Current: 235/383
• CPC Class Codes: A47F 9/046 Arrangement of recording means in or on check-out counters record carriers or readers per se G06K
• CPC Class Codes: G07G 1/0036 Checkout procedures

Abstract

A method of operating an assisted checkout terminal includes the step of operating a scanner associated with the checkout terminal so as to allow retail personnel to enter a number of items for purchase into the checkout terminal. The method also includes the step of generating an end-of-itemization control signal in response to an indication by the retail personnel that a last item for purchase of the number of items for purchase has been entered into the checkout terminal. Moreover, the method includes the step of operating a currency acceptor associated with the checkout terminal so as to allow a customer to tender payment for the number of items for purchase in response to generation of the end-of-itemization control signal. The checkout terminal includes a customer side and a personnel side which is opposite the customer side. Retail personnel is positioned on the personnel side of the checkout terminal during both the scanner operating step and the currency acceptor operating step. The customer is positioned on the customer side of the checkout terminal during both the scanner operating step and the currency acceptor operating step. An assisted retail terminal is also disclosed.

Claims

1. A method of operating an assisted checkout terminal, comprising the steps of:

operating a code entry device associated with said checkout terminal so as to allow retail personnel to enter a number of items for purchase into said checkout terminal;

generating an end-of-itemization control signal in response to an indication by said retail personnel that a last item for purchase of said number of items for purchase has been entered into said checkout terminal; and

operating a currency acceptor associated with said checkout terminal so as to allow a customer to tender payment for said number of items for purchase in response to generation of said end-of-itemization control signal, whereby said customer tenders payment for said number of items for purchase without assistance from said retail personnel.

2. The method of claim 1, further comprising the step of operating a card reader associated with said checkout terminal so as to allow said customer to tender payment for said number of items for purchase in response to generation of said end-of-itemization control signal.

3. The method of claim 1, wherein:

said checkout terminal includes (i) a customer side, and (ii) a personnel side which is opposite said customer side,

said retail personnel is positioned on said personnel side of said checkout terminal during both said code entry device operating step and said currency acceptor operating step, and

said customer is positioned on said customer side of said checkout terminal during both said code entry device operating step and said currency acceptor operating step.

4. The method of claim 1, further comprising the step of operating a currency dispenser associated with said checkout terminal so as to dispense change to said customer, whereby said change is dispensed to said customer without assistance from said retail personnel.

5. The method of claim 4, wherein:

said checkout terminal includes (i) a customer side, and (ii) a personnel side which is opposite said customer side,

both said currency acceptor and said currency dispenser are positioned on said customer side of said checkout terminal,

said retail personnel is positioned on said personnel side of said checkout terminal during each of said code entry device operating step, said currency acceptor operating step, and said currency dispenser operating step, and

said customer is positioned on said customer side of said checkout terminal during each of said code entry device operating step, said currency acceptor operating step, and said currency dispenser operating step.

6. The method of claim 1, further comprising the step of operating a printer so as to print a transaction receipt for said customer, wherein:

said checkout terminal includes (i) a customer side, and (ii) a personnel side which is opposite said customer side,

both said currency acceptor and said printer are positioned on said customer side of said checkout terminal,

said retail personnel is positioned on said personnel side of said checkout terminal during each of said code entry device operating step, said currency acceptor operating step, and said printer operating step, and

said customer is positioned on said customer side of said checkout terminal during each of said code entry device operating step, said currency acceptor operating step, and said printer operating step.

7. The method of claim 1, further comprising the step of operating a coupon acceptor so as to allow said customer to tender a number of coupons associated with said number of items for purchase, whereby said customer tenders said number of coupons without assistance from said retail personnel.

8. The method of claim 7, wherein:

said checkout terminal includes (i) a customer side, and (ii) a personnel side which is opposite said customer side,

both said currency acceptor and said coupon acceptor are positioned on said customer side of said checkout terminal,

said retail personnel is positioned on said personnel side of said checkout terminal during each of said code entry device operating step, said currency acceptor operating step, and said coupon acceptor operating step, and

said customer is positioned on said customer side of said checkout terminal during each of said code entry device operating step, said currency acceptor operating step, and said coupon acceptor operating step.

9. An assisted checkout terminal, comprising:

a code entry device for entering a number of product codes respectively associated with a number of items for purchase;

a currency acceptor;

a processing unit electrically coupled to both said code entry device and said currency acceptor; and

a memory device electrically coupled to said processing unit, wherein said memory device has stored therein a plurality of instructions which, when executed by said processing unit, causes said processing unit to;

(a) operate said code entry device so as to allow retail personnel to enter said number of product codes respectively associated with said number of items for purchase,

(b) generate an end-of-itemization control signal in response to an indication by said retail personnel that a last product code associated with a last item for purchase of said number of items for purchase has been entered, and

(c) operate a currency acceptor associated with said checkout terminal so as to allow a customer to tender payment for said number of items for purchase in response to generation of said end-of-itemization control signal, whereby said customer tenders payment for said number of items for purchase without assistance from said retail personnel.

10. The checkout terminal of claim 9, further comprising a card reader, wherein said plurality of instructions, when executed by said processing unit, further causes said processing unit to operate said card reader so as to allow said customer to tender payment for said number of items for purchase in response to generation of said end-of-itemization control signal.

11. The checkout terminal of claim 9, further comprising a terminal base, wherein:

said terminal base has (i) a customer side, and (ii) a personnel side which is opposite said customer side,

said retail personnel is positioned on said personnel side of said terminal base during (i) operation of said code entry device by said retail personnel, and (ii) operation of said currency acceptor by said customer, and

said customer is positioned on said customer side of said terminal base during (i) operation of said code entry device by said retail personnel, and (ii) operation of said currency acceptor by said customer.

12. The checkout terminal of claim 9, further comprising a currency dispenser, wherein said plurality of instructions, when executed by said processing unit, further causes said processing unit to operate said currency dispenser so as to dispense change to said customer, whereby said change is dispensed to said customer without assistance from said retail personnel.

13. The checkout terminal of claim 12, further comprising a terminal base, wherein:

said terminal base has (i) a customer side, and (ii) a personnel side which is opposite said customer side,

both said currency acceptor and said currency dispenser are positioned on said customer side of said terminal base,

said retail personnel is positioned on said personnel side of said terminal base during (i) operation of said code entry device by said retail personnel, (ii) operation of said currency acceptor by said customer, and (iii) operation of said currency dispenser, and

said customer is positioned on said customer side of said terminal base during (i) operation of said code entry device by said retail personnel, (ii) operation of said currency acceptor by said customer, and (iii) operation of said currency dispenser.

14. The checkout terminal of claim 9, further comprising (i) a printer, and (ii) a terminal base, wherein:

said terminal base has (i) a customer side, and (ii) a personnel side which is opposite said customer side,

both said currency acceptor and said printer are positioned on said customer side of said terminal base,

said plurality of instructions, when executed by said processing unit, further causes said processing unit to operate said printer so as to print a transaction receipt for said customer,

said retail personnel is positioned on said personnel side of said terminal base during (i) operation of said code entry device by said retail personnel, (ii) operation of said currency acceptor by said customer, and (iii) operation of said printer, and

said customer is positioned on said customer side of said terminal base during (i) operation of said code entry device by said retail personnel, (ii) operation of said currency acceptor by said customer, and (iii) operation of said printer.

15. The checkout terminal of claim 9, further comprising (i) a coupon acceptor, and (ii) a terminal base, wherein:

said terminal base has (i) a customer side, and (ii) a personnel side which is opposite said customer side,

both said currency acceptor and said coupon acceptor are positioned on said customer side of said terminal base,

said plurality of instructions, when executed by said processing unit, further causes said processing unit to operate said coupon acceptor so as to allow said customer to tender a number of coupons associated with said number of items for purchase,

said retail personnel is positioned on said personnel side of said terminal base during (i) operation of said code entry device by said retail personnel, (ii) operation of said currency acceptor by said customer, and (iii) operation of said coupon acceptor, and

said customer is positioned on said customer side of said terminal base during (i) operation of said code entry device by said retail personnel, (ii) operation of said currency acceptor by said customer, and (iii) operation of said coupon acceptor.

16. A method of operating an assisted checkout terminal, comprising the steps of:

operating a scanner associated with said checkout terminal so as to allow retail personnel to enter a number of items for purchase into said checkout terminal;

generating an end-of-itemization control signal in response to an indication by said retail personnel that a last item for purchase of said number of items for purchase has been entered into said checkout terminal; and

operating a currency acceptor associated with said checkout terminal so as to allow a customer to tender payment for said number of items for purchase in response to generation of said end-of-itemization control signal,

wherein (i) said checkout terminal includes (a) a customer side, and (b) a personnel side which is opposite said customer side, (ii) said retail personnel is positioned on said personnel side of said checkout terminal during both said scanner operating step and said currency acceptor operating step, and (iii) said customer is positioned on said customer side of said checkout terminal during both said scanner operating step and said currency acceptor operating step.

17. The method of claim 16, further comprising the step of operating a currency dispenser associated with said checkout terminal so as to dispense change to said customer, wherein:

both said currency acceptor and said currency dispenser are positioned on said customer side of said checkout terminal,

said retail personnel is positioned on said personnel side of said checkout terminal during said currency dispenser operating step, and

said customer is positioned on said customer side of said checkout terminal during said currency dispenser operating step.

18. The method of claim 16, further comprising the step of operating a printer so as to print a transaction receipt for said customer, wherein:

both said currency acceptor and said printer are positioned on said customer side of said checkout terminal,

said retail personnel is positioned on said personnel side of said checkout terminal during said printer operating step, and

said customer is positioned on said customer side of said checkout terminal during said printer operating step.

19. The method of claim 16, further comprising the step of operating a coupon acceptor so as to allow said customer to tender a number of coupons associated with said number of items for purchase, wherein:

both said currency acceptor and said coupon acceptor are positioned on said customer side of said checkout terminal,

said retail personnel is positioned on said personnel side of said checkout terminal during said coupon acceptor operating step, and

said customer is positioned on said customer side of said checkout terminal during said coupon acceptor operating step.

20. A checkout terminal, comprising:

a terminal base having (i) a substantially horizontal upper surface, (ii) a customer side, and (iii) a personnel side which is opposite said customer side; and

a scanner secured to said terminal base, said scanner being disposed in a relatively flush mount orientation with said horizontal upper surface, wherein;

(i) said scanner is operable in (a) an assisted mode of operation in which a first item for purchase is entered with said scanner by retail personnel, and (b) a self-service mode of operation in which a second item for purchase is entered with said scanner by a customer,

(ii) during operation of said scanner in said personnel mode of operation (a) said retail personnel is positioned on said personnel side of said terminal base, and (b) said customer is positioned on said customer side of said terminal base, and

(iii) during operation of said scanner in said self-service mode of operation said customer is positioned on said customer side of said terminal base.

21. The checkout terminal of claim 20, wherein said scanner is interposed between said personnel side of said terminal base and said customer side of said terminal base.

22. The method of claim 21, wherein:

said scanner is slidably secured to said terminal base so as to be positionable between an assisted position and a self-service position,

said scanner is positioned in said assisted position when said scanner is operated in said assisted mode of operation, and

said scanner is positioned in said self-service position when said scanner is operated in said self-service mode of operation.

23. The checkout terminal of claim 20, further comprising an input belt mechanism for transporting said first item for purchase and said second item for purchase, wherein said input belt mechanism is interposed between said personnel side of said checkout terminal and said customer side of said checkout terminal.

24. The checkout terminal of claim 23, wherein:

said input belt mechanism is configured to advance said first item for purchase substantially toward said retail personnel when said scanner is operated in said assisted mode of operation, and

said input belt mechanism is further configured to advance said second item for purchase substantially toward said customer when said scanner is operated in said self-service mode of operation.