Telecommunications system

• US 6,546,003 B1
• Filed: 11/21/1996
• Issued: 04/08/2003
• Est. Priority Date: 11/21/1996
• Status: Expired due to Fees

• Current Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Original Assignee: Verizon Services Corporation (Verizon Communications Inc.)
• Inventors: Farris, Robert D.
• Primary Examiner(s): Vu, Huy D.
• Assistant Examiner(s): Nguyen, Toan D.
• Application Number:
  US08/753,197
• Time in Patent Office: 2,329 Days
• Field of Search: 370/400, 370/401, 370/402, 370/352, 370/353, 370/354, 370/355, 370/356, 379/43, 379/209, 379/88.17, 379/88.18, 379/88.19, 379/88.21, 379/201, 379/210, 379/213, 379/214, 379/69, 379/70, 379/84, 379/260, 379/261, 379/262, 379/263, 379/264, 379/265, 379/266, 379/267
• US Class Current: 370/352
• CPC Class Codes: H04M 2207/12 intelligent networks
• CPC Class Codes: H04M 3/4931 Directory assistance systems
• CPC Class Codes: H04M 3/60 Semi-automatic systems, i.e. in which the numerical selection of the outgoing line is under the control of an operator
• CPC Class Codes: H04M 7/0057 Services where the data services network provides a telephone service in addition or as an alternative, e.g. for backup purposes, to the telephone service provided by the telephone services network
• CPC Class Codes: H04Q 3/0025 Provisions for signalling
• CPC Class Codes: H04Q 3/0045 involving hybrid, i.e. a mixture of public and private, or multi-vendor systems

Abstract

A public switched telephone network utilizing program controlled switching systems controlled by common channel interoffice signaling (CCIS) and preferably an advanced intelligent network (AIN) CCIS network is arranged in an architecture to provide a methodology for facilitating telephone use of the Internet by customers on an impromptu basis. The system permits a caller to set-up and carry out a telephone call over the Internet from telephone station to telephone station without access to computer equipment and without the necessity of maintaining a subscription to any Internet service. Billing may be accomplished on a per call basis. It is a particular feature of the invention that directory assistance is offered to callers, with or without call completion at the option of the caller. Such assistance is rendered through the use of procedures presently familiar to the caller from usage of the public switched telephone network. The system utilizes existing common channel signaling facilities along with Internet signaling and voice switching to permit the use of existing public switched telephone network plant for providing the directory assistance and call completion through a new methodology. A centralized directory number database may be provided according to one embodiment of the invention. Alternatively and preferably use is made of existing databases through interconnection or action to permit accessing of multiple databases in a hierarchical manner.

Claims

1. A system for providing a directory assistance call completion service to a terminal, comprising:

a public switched telephone network (PSTN) communications switching system providing switched communication services to said terminal;

a directory assistance service system including a storage of directory listings; and

a public packet data internetwork connected between the PSTN and the directory assistance service system, said internetwork comprising at least a portion of the Internet,

wherein in response to dialing of a directory assistance number on said terminal, said PSTN (i) provides data identifying said terminal to said directory assistance service system via the Internet, and (ii) establishes a two-way communication link between said terminal and said directory assistance service system via the Internet; and

wherein the directory assistance service system provides two-way voice communication between said terminal and said directory assistance service system via said communication link to (i) receive information from said terminal identifying a station with which said terminal seeks to establish a communications link through the Internet, and (ii) provide to said terminal a directory number for said station.

2. A system as recited in claim 1 wherein said directory assistance service system provides to said PSTN data signals causing said PSTN to establish a two-way communications link through the Internet between said terminal and said station.

3. A system as recited in claim 1, wherein said directory assistance service system transfers said data relating to any charge for directory assistance service to said PSTN.

4. A system according to claim 3 wherein said internetwork comprises a wide area internetwork connecting spaced dissimilar local area networks and uses transmission control protocols/internet protocol (TCP/IP) to link said dissimilar networks.

5. A system according to claim 4 wherein said internetwork comprises the Internet.

6. A system as recited in claim 1 wherein said PSTN is connected to the Internet via an interface, said interface providing translation between digitized voice signals received from and delivered to said PSTN and packet data signals received from and delivered to the Internet.

7. A system as recited in claim 1, wherein said PSTN is connected to the Internet via an interface, said interface providing translation between packet data control signals of a first protocol received from and delivered to said PSTN and packet data signals received from and delivered to the Internet of a second protocol.

8. A system as recited in claim 1, wherein said PSTN is connected to the Internet via an interface, said interface providing translation between digitized voice signals received from and delivered to said PSTN and packet data signals received from and delivered to the Internet, and providing translation between packet data control signals of a first protocol received from and delivered to said PSTN and packet data signals of a second protocol received from and delivered to the Internet.

9. A system according to claim 6 wherein said digitized voice signals comprise digital service, level 0 (DS-0) signals, and said packet data signals comprise transmission control protocol/Internet protocol (TCP/IP) signals.

10. A system according to claim 7 wherein said packet data control signals comprise common channel interoffice signaling (CCIS) and said packet data signals comprise transmission control protocol/Internet protocol (TCP/IP) signals.

11. A system according to claim 10 wherein said digitized voice signals comprise digital service, level 0 (DS-0) signals, and said packet data control signals comprise common channel interoffice signaling (CCIS), and said packet data signals comprise transmission control protocol/Internet protocol (TCP/IP) signals.

12. A system as recited in claim 2, wherein said directory assistance service system is connected to the Internet via an interface, said interface providing translation between digitized voice signals received from and delivered to said directory assistance service system and packet data signals received from and delivered to the Internet.

13. A system as recited in claim 2, wherein said directory assistance service system is connected to the Internet via an interface, said interface providing translation between packet data control signals of a first protocol received from and delivered to said directory assistance service system and packet data signals of a second protocol received from and delivered to the Internet.

14. A system as recited in claim 2, wherein said directory assistance service system is connected to the Internet via an interface, said interface providing translation between digitized voice signals received from and delivered to said directory assistance service system and packet data signals received from and delivered to said internetwork, and providing translation between packet data control signals of a first protocol received from and delivered to said directory assistance service system and packet data signals of a second protocol received from and delivered to the Internet.

15. A system according to claim 12 wherein said digitized voice signals comprise digital service, level 0 (DS-0) signals, and said packet data signals comprise transmission control program/Internet protocol (TCP/IP) signals.

16. A system according to claim 13 wherein said packet data control signals comprise common channel interoffice signaling (CCIS) and said packet data signals comprise transmission control protocol/Internet protocol (TCP/IP) signals.

17. A system according to claim 16 wherein said digitized voice signals comprise digital service, level 0 (DS-0) signals, and said packet data signals comprise transmission control protocol/Internet protocol (TCP/IP) signals, and said packet data control signals comprise common channel interoffice signaling (CCIS) and said packet data signals comprise transmission control protocol/Internet protocol (TCP/IP) signals.

18. A system according to claim 2 wherein said communication link with said station is made via an interface with a second communication switching system providing switched communications service to said station.

19. A system as recited in claim 18, wherein said interface provides translation between digitized voice signals received from and delivered to said second communications switching system and packet data signals received from and delivered to the Internet.

20. A system as recited in claim 18, wherein said interface provides translation between packet data control signals of a first protocol received from and delivered to said second communications switching system and packet data signals of a second protocol received from and delivered to the Internet.

21. A system as recited in claim 18, wherein said interface provides translation between digitized voice signals received from and delivered to said second communications switching system and packet data signals received from and delivered to said internetwork, and providing translation between packet data control signals of a first protocol received from and delivered to said second communications switching system and packet data signals of a second protocol received from and delivered to the Internet.

22. A system according to claim 19 wherein said digitized voice signals comprise digital service, level 0 (DS-0) signals, and said packet data signals comprise transmission control protocol/Internet protocol (TCP/IP) signals.

23. A system according to claim 20 wherein said packet data control signals comprise common channel interoffice signaling (CCIS) and said packet data signals comprise transmission control protocol/Internet protocol (TCP/IP) signals.

25. A telecommunications system comprising in combination:

a first switched telecommunications network including first program controlled switching systems serving first customer premises terminals connected to said switching systems, said program controlled switching systems being connected by trunks and having a first control system for controlling call set up to selectively establish communication connections between said customer promise terminals over said trunks;

a second switched telecommunications network including second program controlled switching systems serving second customer premises terminals connected to said second program controlled switching systems, said switching systems being connected by trunks and having a second control system for controlling call set up to selectively establish communication connections betweens said customer premise terminals over said trunks;

a wide area internetwork connecting spaces dissimilar networks and usings transmission control protocols/internet protocol (TCP/IP) to link said dissimilar networks, said internetwork comprising the internet;

first and second interfaces linking said first and second switched telecommunications networks respectively to the Internet to establish a data link between said first and second switched telecommunications networks for controlling call set up to selectively establish a communication connection between a first customer premises terminal in said first switched communications network and a second customer premises terminal in said second switched telecommunications network at least partially over said trunks; and

a directory assistance service system including a storage of directory listings;

wherein in response to dialing of a directory assistance number on a first terminal connected to said first switched telecommunications network, said first switched telecommunications network (i) provides data identifying said terminal to said directory assistance service system via the Internet, and (ii) establishes a two-way communication link between said first terminal and said directory assistance service system via the Internet; and

wherein the directory assistance service system provides two-way voice communication between said terminal and said directory assistance service system to (i) receive from said first terminal information identifying a second terminal with which said first terminal seeks to establish a communications link through the Internet, and (ii) provide to said first terminal a directory number for said second terminal.

24. A system according to claim 25 wherein said digitized voice signals comprise digital service, level 0 (DS-0) signals, and said packet data control signals comprise common channel interoffice signaling (CCIS), and said packet data signals comprise transmission control protocol/Internet protocol (TCP/IP) signals.

26. A method of establishing a communication link between a first terminal connected to a first switching system in a switched communications network to a second terminal of unknown directory number connected to a second switching system in said switched communications network comprising the steps of:

a) establishing a signaling link through the Internet between said first switching system and a directory assistance service system having access to a directory number data storage;

b) transmitting data from said first switching system to said directory assistance service system over said signaling link including the identification of said first terminal;

c) said directory assistance service system storing said identification of said first terminal;

d) establishing a two-way communication link through the Internet between said first terminal and said directory assistance service system;

e) exchanging information over said two-way communication link to provide said directory assistance service system with sufficient data to permit a search of said storage;

f) accessing said storage and obtaining the directory number of said second terminal;

g) sending said directory number of said second terminal over said two-way communication link to said first terminal;

h) using said directory number of said second terminal to establish a two-way communication link between said first and second terminals over said two-way communication link via the Internet.

27. A method as recited in claim 26, wherein said communication links through the Internet are telephony links.

28. A method according to claim 26 wherein said signaling link comprises a common channel interoffice signaling (CCIS)—

transmission control protocol/Internet protocol (TCP/IP)—

CCIS link.

29. A method according to claim 26 wherein said two-way communication link between said first and second terminals is established through common channel interoffice signaling (CCIS)—

transmission control protocol/Internet protocol (TCP/IP)—

CCIS signaling.

30. A method according to claim 26 including transmitting from said directory assistance service system to said first switching system said identification of said first terminal and charge data for service by said directory assistance service system.

31. A method as recited in claim 26, including sending from said directory assistance service system to said second terminal over said two-way communication link an offer to automatically perform step (h), and upon receiving assent from said first terminal transmitting from said directory assistance service system to said first switching system data to permit establishing said two-way communication link between said first and second terminals, and establishing said communication link through the Internet.

32. A method according to claim 31 wherein data from said directory assistance service system to said first switching system is transmitted via common channel interoffice signaling (CCIS)—

transmission control protocol/Internet protocol (TCP/IP)—

CCIS signaling.

33. A method according to claim 31 including transmitting from said directory assistance service system to said first switching system said identification of said first terminal and charge data for service by said directory assistance service system.

34. A method of establishing a communication link between a first terminal connected to a first switching system to a second terminal of unknown directory number comprising the steps of:

a) establishing a signaling link through the Internet between said first switching system and a directory assistance service system having access to a directory number data storage;

b) transmitting first data from said first switching system to said directory assistance service system over said signaling link;

c) said directory assistance service system storing at least a portion of said first data;

d) establishing a two-way communication link through the Internet between said first terminal and said directory assistance service system;

e) exchanging information over said two-way communication link to provide said directory assistance service system with sufficient data to permit a search of said storage;

f) accessing said storage and obtaining the directory number of said second terminal;

g) sending said directory number of said second terminal over said two-way communication link to said first terminal; and

h) responsive to a request from said first terminal, automatically dialing said directory number of said second terminal to establish said communication link between said first and second terminals via the Internet.

35. A method as recited in claim 34, including the step of transmitting second data via said signaling link from said directory assistance service system to said first switching system to direct said dialing and establishment of said communication link between said first and second terminals over via the Internet.

36. A method as recited in claim 34, including the step of establishing said communication link over the Internet from said first switching system to a second switching system to which said second terminal is connected.

37. A method as recited in claim 36, including the step of establishing a signaling link over the Internet from said first switching system to said second switching system for controlling the establishment of said communication link over the Internet from said first switching system to said second switching system to establish said communication link between said first and second terminals.