Method and system for making a charged telephone call during an Internet browsing session

• US 6,570,870 B1
• Filed: 01/28/1999
• Issued: 05/27/2003
• Est. Priority Date: 01/28/1999
• Status: Expired due to Term

• Current Assignee: Oath Inc. (Verizon Communications Inc.)
• Original Assignee: International Business Machines Corporation
• Inventors: Berstis, Viktors
• Primary Examiner(s): Vincent, David
• Assistant Examiner(s): Pizarro, Ricardo M.
• Application Number:
  US09/239,242
• Time in Patent Office: 1,580 Days
• Field of Search: 370/351, 370/352, 370/353, 370/354, 370/355, 370/356, 570/466, 570/400, 570/401, 379/201, 379/212, 379/204, 379/215, 379/205, 379/206, 379/88.17, 379/93.01, 709/227, 709/206, 709/249
• US Class Current: 370/352
• CPC Class Codes: H04L 12/14 Charging , metering or billing arrangements for data wireline or wireless communications
• CPC Class Codes: H04L 12/1446 inter-operator billing
• CPC Class Codes: H04M 15/51 for resellers, retailers or service providers
• CPC Class Codes: H04M 15/52 for operator independent billing system
• CPC Class Codes: H04M 15/56 for VoIP communications
• CPC Class Codes: H04M 15/8207 Time based data metric aspects, e.g. VoIP or circuit switched packet data
• CPC Class Codes: H04M 2215/202 VoIP; Packet switched telephony
• CPC Class Codes: H04M 2215/54 Resellers-retail or service providers billing, e.g. agreements with telephone service operator, activation, charging/recharging of accounts
• CPC Class Codes: H04M 2215/7813 Time based data, e.g. VoIP or circuit switched packet data
• CPC Class Codes: H04M 7/003 Click to dial services

Abstract

A calling service is provided within a conventional Internet operating environment wherein client machines connect to the Internet via an Internet service provider (ISP). The ISP provides Internet access to the users for a time-based or usage-based service fee. According to the invention, a client machine user is provided an option to make a telephone call to a Web site operator during a browsing session. The charges for the telephone call preferably are invoiced by the ISP (or some third party on the ISP'"'"'s behalf). Thus, when a user elects to make a “one-click” telephone call to the Web site, the charge for the call preferably shows up on the user'"'"'s ISP billing statement.

Claims

1. An Internet browsing method, comprising the steps of:

connecting a user of a client machine to a given server;

receiving a request to make an Internet Protocol (IP) telephony call from the client machine to a called party;

receiving restriction information for the user, wherein the restriction information identifies at least one call restriction;

determining whether the IP telephony call is restricted based on the restriction information;

responsive to the IP telephony call not being restricted, without disconnecting the client machine from the given server, initiating the IP telephony call; and

charging the user'"'"'s service provider account a given fee.

2. The method as described in claim 1 wherein the called party is a live operator at the given server.

3. The method as described in claim 2 wherein the IP telephony call is a voice-over-IP call between the client machine and the live operator.

4. The method as described in claim 2 wherein the IP telephony call is a voice-over-IP call between the client machine and an intermediate server.

5. The method as described in claim 4 further including the step of initiating a telephone call between the intermediate server and the live operator.

6. The method as described in claim 1 wherein the step of receiving a request includes receiving a selection of an icon on a page being displayed at the client machine.

7. The method as described in claim 1 wherein the step of receiving a request includes receiving an activation of a link on a page being displayed at the client machine.

8. The method as described in claim 7 wherein the link is associated with the called party destination.

9. The method as described in claim 1 wherein the charging step comprises:

transmitting an authorization message to the service provider.

19. The method of claim 1, wherein the at least one call restriction includes at lease one of a spending limit per unit of time, a total spending limit, and a limit on amount per transaction.

20. The method of claim 7, wherein the page is an address book page.

10. A browsing method, comprising the steps of:

connecting a user at a client machine to a given Web site;

receiving a request from the user to initiate a call to a live operator;

receiving restriction information for the user, wherein the restriction information identifies at least one call restriction;

determining whether the call is restricted based on the restriction information;

if the call is not restricted, initiating an IP telephony call from the user to the live operator without disconnecting the client machine from the given Web site; and

charging the IP telephony call to the user'"'"'s service provider account.

11. The browsing method as described in claim 10 wherein the step of receiving a request includes receiving an activation of a given element on a Web page served from the given Web site.

12. The browsing method as described in claim 10 wherein the given element is an icon representing that the given Web site has a live operator associated therewith.

13. The browsing method as described in claim 10 wherein the IP telephony call is a voice-over-IP call between the client machine and the live operator.

14. The method as described in claim 10 wherein the IP telephony call is a voice-over-IP call between the client machine and an intermediate server.

15. The method as described in claim 14 further including the step of initiating a telephone call between the intermediate server and the live operator.

16. A computer connectable to a computer network having a network service provider, the network service provider providing network access to a set of client machines, each user of a client machine having an account with the network service provider, comprising:

a processor;

a Web browser application; and

an IP telephony calling application comprising;

means, responsive to a user request to initiate a call, for receiving restriction information for the user, wherein the restriction information identifies at least one call restriction;

means for determining whether the call is restricted based on the restriction information;

means, responsive to the call not being restricted, for initiating a voice-over-IP telephony call to a called party without interrupting a current browser connection; and

means for issuing a transaction message to the network service provider that instructs the network service provider to charge the user a given amount for the voice-over-IP telephony call.

17. The computer as described in claim 16 further including a microphone, and a voice recognition application executing by the processor for converting spoken inputs to a voice signal.

18. A computer program product in a computer-readable medium for use in a client connectable to a computer network having a network service provider, the network service provider providing network access to a set of client machines, each user of a client machine having an account with the network service provider, the computer program product comprising:

means responsive to a user request to initiate a call, for receiving restriction information for the user, wherein the restriction information identifies at least one call restriction;

means for determining whether the call is restricted based on the restriction information;

means, responsive to the call not being restricted, for initiating a voice-over-IP telephony call to a called party without interrupting a current browser connection; and

means for issuing a transaction message to the network service provider that instructs the network service provider to charge the user a given amount for the voice-over-IP telephony call.