Method and system for remote error reporting on weighing equipment
First Claim
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1. A remote error reporting system on weighing equipment, the system comprising:
- a load sensing apparatus;
a scale instrument operably coupled with the load sensing apparatus to receive weight load data and process the weight load data; and
a service center device in communication with the scale instrument to receive the weight load data and transmit response data to the scale instrument.
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Abstract
A method and system are provided for remotely reporting errors on weighing equipment. The reporting system provides error and diagnostic information for one or more scales to a central service center. The system includes a scale instrument in communication with a service center. Upon receiving load sensing information from the scale, the scale instrument reports the information to the service center. This information may include weight readings, error messages and diagnostic messages.
32 Citations
22 Claims
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1. A remote error reporting system on weighing equipment, the system comprising:
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a load sensing apparatus;
a scale instrument operably coupled with the load sensing apparatus to receive weight load data and process the weight load data; and
a service center device in communication with the scale instrument to receive the weight load data and transmit response data to the scale instrument. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A method in a computer system for reporting weighing equipment performance data from one or more scales, the method comprising:
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obtaining load sensing data from a scale;
transmitting the load sensing data to a service center;
processing the processed load sensing data at the service center from each of the one or more scales; and
receiving response data at each of the one or more scales. - View Dependent Claims (10, 11, 12, 13, 14, 15)
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16. A method in a computer system for collecting weighing equipment performance data from one or more scales, the method comprising:
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obtaining load sensing data from a scale;
receiving the load sensing data at a service center from each of the one or more scales;
processing the load sensing data; and
transmitting response data to each of the one or more scales. - View Dependent Claims (17, 18, 19, 20, 21, 22)
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Specification