Communication support method and communication support system
First Claim
1. A communication support system wherein communication devices are enabled for simultaneous bi-directional communication over a network, the communication support system comprising:
- a first storage means for storing predetermined text information correlated with a second of the communication devices on the network;
a detection means for detecting a sending of any of the text information stored in said first storage means, where the sending is from a first communication device on the network;
a decision means for judging a status of a user of the second communication device in accordance with the detection of the text information, based on a status of the second communication device correlated with the detected text information;
a second storage means for storing a predetermined correlation between the first communication device and a set of one or more communication devices from among the communication devices on the network; and
a reporting means for sending the user status to the network to which the text information was sent, said reporting means determining a report destination for the user status in accordance with said second storage means, and reporting the user status to the report destination via the network, where the report destination is the set of one or more communication devices.
1 Assignment
0 Petitions
Accused Products
Abstract
A method and associated system for promoting smooth communications in a chat system. A keyword list 3 stores keywords. A keyword-detection module 2 detects the sending of any keyword from another user terminal on any channel. A status-detection section 4, in response to the detection of a keyword, judges user status based on the status of the user terminal. A reporting module 9 sends the user status to the channel on which the keyword was sent. A report destination table 10 correlates the user status report destination with the keyword remark source And stores this information, and the reporting module 9 may report the user status to a report destination determined based on the report destination table. The real-time status of a user called by a keyword is reported, so as to support smoothly conducting conversations held in real time.
160 Citations
14 Claims
-
1. A communication support system wherein communication devices are enabled for simultaneous bi-directional communication over a network, the communication support system comprising:
-
a first storage means for storing predetermined text information correlated with a second of the communication devices on the network;
a detection means for detecting a sending of any of the text information stored in said first storage means, where the sending is from a first communication device on the network;
a decision means for judging a status of a user of the second communication device in accordance with the detection of the text information, based on a status of the second communication device correlated with the detected text information;
a second storage means for storing a predetermined correlation between the first communication device and a set of one or more communication devices from among the communication devices on the network; and
a reporting means for sending the user status to the network to which the text information was sent, said reporting means determining a report destination for the user status in accordance with said second storage means, and reporting the user status to the report destination via the network, where the report destination is the set of one or more communication devices. - View Dependent Claims (2, 3, 4)
a third storage means for storing user schedules correlated with the communication devices; and
whereinthe user status to be sent to the network is further judged based on a user schedule corresponding to the second communication device.
-
-
3. The communication support system set forth in claim 1, further comprising:
an acquisition means for detecting whether the second communication device is operating, and acquiring the user status from said decision means in accordance with the detecting.
-
4. The communication support system set forth in claim 1, further comprising:
a display means for visually displaying a status of each user sharing the network, enabled for changing the displayed status of the user of the second device in accordance with the user status sent from the network.
-
5. A status notification device used together with a communication device that is simultaneous, bi-directional communication-enabled, wherein a plurality of users mutually share a network, the status notification device being provided with:
-
a first storage means for storing predetermined text information;
a detection means for detecting that any of the text information has been sent from another communication device on the network by comparing the sent text information with the predetermined text information;
a decision means for judging a user status of a user of the communication device in accordance with the detection of the text information, based on a status of the communication device;
a second storage means for storing a predetermined correlation between a communication device that sent the text information and a set of one or more communication devices from among the communication devices on the network; and
a reporting means for sending the user status over the network through which the text information was sent, said reporting means determining a report destination for the user status in accordance with said second storage means, and reporting the user status to the report destination via the network, where the report destination is the set of one or more communication devices.
-
-
6. A proxy device used by a communication device that is simultaneous, bi-directional communication-enabled wherein a plurality of users mutually share a network, the proxy device comprising:
-
a first storage means for storing a predetermined correlation between text information and a second communication device;
a detection means for detecting a sending of any of the text information from a first communication device on a network, where the sent text information matches the predetermined text information;
an acquisition means for detecting whether the second communication device correlated with the detected and sent text information is operating, and acquiring from the second communication device a user status of the second communication device in accordance with the detecting;
a second storage means for storing a predetermined correlation between the first communication device that sent the text information and a set of one or more communication devices from among the communication devices on the network; and
a reporting means for sending over the network through which the text information was sent, said reporting means determining a report destination for the user status in accordance with said second storage means, and reporting the user status to the report destination via the network, where the report destination is the set of one or more communication devices.
-
-
7. A communication support system wherein communication devices that are enabled for simultaneous bi-directional communication over a network, the communication support system comprising:
-
a first storage means for storing predetermined text information correlated with at least one of the communication devices on the network;
a detection means for detecting sending of any of the text information stored in said first storage means, where the sending is from a first communication device on the network;
a decision means for judging a status of a user of a second communication device in accordance with the detection of the text information, based on a status of the second communication device correlated with the detected text information;
a second storage means for storing a schedule of the user of the second communication device, wherein the user status is further based on the schedule; and
a reporting means for sending the user status over the network.
-
-
8. A status notification device used together with a communication device that is simultaneous, bi-directional communication-enabled, wherein a plurality of users mutually share the same network, the status notification device being provided with:
-
a first storage means for storing predetermined text information;
a detection means for detecting that any of the text information has been sent from another communication device on the network by comparing the sent text information with the predetermined text information;
a decision means for judging a user status of a user of the communication device in accordance with the detection of the text information, based on a status of the communication device;
a second storage means for storing a schedule correlated with the second communication device, wherein the user status to be sent to the network is further based on the schedule; and
a reporting means for sending the user status over the network.
-
-
9. A proxy device used by a communication device that is simultaneous, bi-directional communication-enabled wherein a plurality of users mutually share a network, the proxy device comprising:
-
a first storage means for storing a predetermined correlation between text information and a second communication device;
a detection means for detecting a sending of any of the text information from a first communication device on a network, where the sent text information matches the predetermined text information;
an acquisition means for detecting whether the second communication device correlated with the detected and sent text information is operating, and acquiring from the second communication device a user status of the second communication device in accordance with the detecting;
a second storage means for storing a schedule correlated with the second communication device, wherein the user status to be sent to the network is further based on the schedule; and
a reporting means for the user status over the network.
-
-
10. A computer readable recording medium on which is recorded a status notification program used together with a communication device that is simultaneous, bi-directional communication-enabled wherein a plurality of users mutually share a network, the status notification program capable of performing a process comprising:
-
storing predetermined text information correlated with the communication device;
detecting a sending of the text information from another communication device on the network;
judging, in accordance with the detection of the text information, a user status of a user of the communication device based on a status of the communication device;
storing a user schedule correlated with the communication device, wherein the user status to be sent to the network is further based on the schedule; and
sending the user status over the network.
-
-
11. A computer readable recording medium on which is recorded a proxy notification program wherein a plurality of users mutually share a same network, used in a communication device that is simultaneous, bi-directional communication-enabled, the proxy notification program capable of performing a process comprising:
-
storing a predetermined correlation between text information and a second communication device;
detecting the sending of any text information from a first communication device on the network;
finding, in response to the detecting of the sending of the text information detection, whether the second communication device correlated with the detected text information is operating, and acquiring a user status of a user of the second communication device in accordance with the detecting;
storing a user schedule correlated with the communication device, wherein the user status to be sent to the network is further based on the schedule; and
sending the user status based on the detecting, to the set of one or more communication devices.
-
-
12. A method, comprising:
-
receiving a text message directed to a networked text discussion;
detecting in the text message a nickname of a participant in the discussion;
in response to the detecting, automatically determining a status of the participant;
detecting in the text message at least one of a name and a nickname of a sender of the text message;
matching the at least one of the name and the nickname of the sender to one or more other participants in the networked text discussion; and
sending the status to the one or more other participants in the discussion. - View Dependent Claims (13)
-
-
14. A method of automatically detecting and propagating a status of a user in a chat session, comprising:
-
receiving a chat message sent to a client used by the user to participate in the chat session;
detecting in the chat message a pre-determined nickname of the user and a pre-determined nickname of a sender of the chat message;
automatically determining a user status of the user by referring to a schedule of the user; and
determining a set of recipients to receive the user status by referring to the pre-determined nickname of the sender of the chat message.
-
Specification