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Communication support method and communication support system

  • US 6,584,494 B1
  • Filed: 10/29/1999
  • Issued: 06/24/2003
  • Est. Priority Date: 12/18/1998
  • Status: Expired due to Fees
First Claim
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1. A communication support system wherein communication devices are enabled for simultaneous bi-directional communication over a network, the communication support system comprising:

  • a first storage means for storing predetermined text information correlated with a second of the communication devices on the network;

    a detection means for detecting a sending of any of the text information stored in said first storage means, where the sending is from a first communication device on the network;

    a decision means for judging a status of a user of the second communication device in accordance with the detection of the text information, based on a status of the second communication device correlated with the detected text information;

    a second storage means for storing a predetermined correlation between the first communication device and a set of one or more communication devices from among the communication devices on the network; and

    a reporting means for sending the user status to the network to which the text information was sent, said reporting means determining a report destination for the user status in accordance with said second storage means, and reporting the user status to the report destination via the network, where the report destination is the set of one or more communication devices.

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