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System and method of distributing outbound telephony services over a computer network

  • US 6,587,557 B1
  • Filed: 09/07/1999
  • Issued: 07/01/2003
  • Est. Priority Date: 09/07/1999
  • Status: Expired due to Term
First Claim
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1. A system for distributing outbound telephony services, over a computer network comprising:

  • a master call center located at a first location, said master call center including a computer telephony integration (CTI) system a digital communication server and classifying means for receiving a call list and grouping the call list into one or more call list groups according to geographic parameters; and

    a plurality of distributed call centers located at remote locations from said master call center, each said distributed call center including a distributed CTI system and a digital communication server, wherein said classifying means respectively sends each call list group to an associated one of said plurality of distributed call centers, wherein each said distributed call center is connected to at least one connected party over a local telephone line and wherein communications are established between each said connected party and said master call center over said computer network.

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