Method and system for automated administrative assistance for associated intelligent fax processing

• US 6,594,351 B1
• Filed: 11/03/2000
• Issued: 07/15/2003
• Est. Priority Date: 11/03/2000
• Status: Expired due to Fees

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Bhogal, Kulvir Singh, Ishmael, Nizamudeen Jr., Sidhu, Mandeep, Baweja, Baljeet Singh
• Primary Examiner(s): WOO, STELLA L
• Application Number:
  US09/704,572
• Time in Patent Office: 984 Days
• Field of Search: 379/100.06, 379/100.09, 379/100.13, 379/100.01, 379/142.01, 379/142.15, 358/401, 358/407, 358/434, 358/440, 358/443
• US Class Current: 379/100.01
• CPC Class Codes: H04N 1/32005 Automation of particular receiver jobs, e.g. rejecting unwanted calls requesting a communication from a transmitter H04N1/32771; with picture signal storage for forwarding messages H04N1/32358
• CPC Class Codes: H04N 1/32016 according to the caller's identification, e.g. fax number H04N1/3201 takes precedence
• CPC Class Codes: H04N 1/32416 Storage of instructions or retrieval of prestored instructions
• CPC Class Codes: H04N 2201/3205 of identification information, e.g. name or ID code H04N2201/3209 takes precedence
• CPC Class Codes: H04N 2201/3207 of an address
• CPC Class Codes: H04N 2201/3209 of a telephone number
• CPC Class Codes: H04N 2201/3214 of a date
• CPC Class Codes: H04N 2201/3215 of a time or duration
• CPC Class Codes: H04N 2201/3222 of processing required or performed, e.g. forwarding, urgent or confidential handling
• CPC Class Codes: H04N 2201/3271 Printing or stamping
• CPC Class Codes: H04N 2201/3276 of a customised additional information profile, e.g. a profile specific to a user ID

Abstract

A method, a system, an apparatus, and a computer program product for automatically processing a facsimile document at a receiving device is presented. The receiving device stores a set of facsimile processing rules for automatically processing facsimile documents. The receiving device receives and stores a facsimile document and associated caller ID data from an originating device during a facsimile transmission. The receiving device then compares an originating phone number in the caller ID data against phone numbers in the set of facsimile processing rules. Each facsimile processing rule comprises one or more phone numbers and facsimile processing rule parameter data. In response to matching the originating phone number with a phone number in a facsimile processing rule, a modified facsimile document is then generated such that the modified facsimile document includes information associated with facsimile processing rule parameter data in the matching facsimile processing rule. The receiving device may then send the modified facsimile document via a facsimile transmission to a destination device at a phone number specified in the facsimile processing rule parameter data. The facsimile document can be modified by placing, in an identified empty region within the facsimile document, the information associated with facsimile processing rule parameter data in the matching facsimile processing rule.

Claims

1. A method for processing a facsimile document at a receiving device, wherein the receiving device stores a set of facsimile processing rules for automatically processing facsimile documents, the method comprising the steps of:

storing a facsimile document and associated caller identification (ID) data received from an originating device during a facsimile transmission;

comparing an originating phone number in the caller ID data against phone numbers in the set of facsimile processing rules, wherein a facsimile processing rule comprises one or more phone numbers and facsimile processing rule parameter data; and

in response to matching the originating phone number with a phone number in a facsimile processing rule, generating a modified facsimile document that includes information associated with facsimile processing rule parameter data in the matching facsimile processing rule.

2. The method of claim 1 further comprising:

processing the modified facsimile document according to the matched facsimile processing rule.

3. The method of claim 2 further comprising:

sending the modified facsimile document via a facsimile transmission to a destination device at a phone number specified in the facsimile processing rule parameter data.

4. The method of claim 1 further comprising:

identifying an empty region within the facsimile document; and

modifying the facsimile document by placing, in the identified empty region within the facsimile document, the information associated with facsimile processing rule parameter data in the matching facsimile processing rule.

5. The method of claim 4 further comprising:

determining a type of document region to be identified as an empty region according to a user-specified parameter in the facsimile processing rule parameter data in the matching facsimile processing rule.

6. The method of claim 4 further comprising:

generating a new page in the modified facsimile document according to a user-specified parameter in the facsimile processing rule parameter data in the matching facsimile processing rule.

7. The method of claim 4 wherein the facsimile processing rule parameter data includes a name associated with a user who created the matching facsimile processing rule.

8. The method of claim 4 wherein the facsimile processing rule parameter data includes a phone number associated with a user who created the matching facsimile processing rule.

9. The method of claim 4 wherein the facsimile processing rule parameter data includes a facsimile processing rule type identifier.

10. The method of claim 4 wherein the facsimile processing rule parameter data includes a creation date and/or a creation time of the matching facsimile processing rule.

11. The method of claim 4 wherein the facsimile processing rule parameter data includes user-specified message text.

12. The method of claim 4 wherein the facsimile processing rule parameter data includes administrative demarcations.

13. The method of claim 1 further comprising:

modifying the facsimile document by placing, in the identified empty region within the facsimile document, information associated with an act of receiving the facsimile document.

14. The method of claim 13 wherein the information associated with an act of receiving the facsimile document comprises information associated with caller ID data.

15. The method of claim 1 further comprising:

generating a fax receipt document that includes a reduced reproduction of the facsimile document and information associated with facsimile processing rule parameter data in the matching facsimile processing rule.

16. The method of claim 15 further comprising:

sending the fax receipt document to the originating device via a facsimile transmission.

17. An apparatus for processing a facsimile document, wherein the apparatus stores a set of facsimile processing rules for automatically processing facsimile documents, the apparatus comprising:

storing means for storing a facsimile document and associated caller identification (ID) data received from an originating device during a facsimile transmission;

comparing means for comparing an originating phone number in the caller ID data against phone numbers in the set of facsimile processing rules, wherein a facsimile processing rule comprises one or more phone numbers and facsimile processing rule parameter data; and

first generating means for generating, in response to matching the originating phone number with a phone number in a facsimile processing rule, a modified facsimile document that includes information associated with facsimile processing rule parameter data in the matching facsimile processing rule.

18. The apparatus of claim 17 further comprising:

processing means for processing the modified facsimile document according to the matched facsimile processing rule.

19. The apparatus of claim 18 further comprising:

first sending means for sending the modified facsimile document via a facsimile transmission to a destination device at a phone number specified in the facsimile processing rule parameter data.

20. The apparatus of claim 17 further comprising:

identifying means for identifying an empty region within the facsimile document; and

first modifying means for modifying the facsimile document by placing, in the identified empty region within the facsimile document, the information associated with facsimile processing rule parameter data in the matching facsimile processing rule.

21. The apparatus of claim 20 further comprising:

determining means for determining a type of document region to be identified as an empty region according to a user-specified parameter in the facsimile processing rule parameter data in the matching facsimile processing rule.

22. The apparatus of claim 20 further comprising:

second generating means for generating a new page in the modified facsimile document according to a user-specified parameter in the facsimile processing rule parameter data in the matching facsimile processing rule.

23. The apparatus of claim 20 wherein the facsimile processing rule parameter data includes a name associated with a user who created the matching facsimile processing rule.

24. The apparatus of claim 20 wherein the facsimile processing rule parameter data includes a phone number associated with a user who created the matching facsimile processing rule.

25. The apparatus of claim 20 wherein the facsimile processing rule parameter data includes a facsimile processing rule type identifier.

26. The apparatus of claim 20 wherein the facsimile processing rule parameter data includes a creation date and/or a creation time of the matching facsimile processing rule.

27. The apparatus of claim 20 wherein the facsimile processing rule parameter data includes user-specified message text.

28. The apparatus of claim 20 wherein the facsimile processing rule parameter data includes administrative demarcations.

29. The apparatus of claim 17 further comprising:

second modifying means for modifying the facsimile document by placing, in the identified empty region within the facsimile document, information associated with an act of receiving the facsimile document.

30. The apparatus of claim 29 wherein the information associated with an act of receiving the facsimile document comprises information associated with caller ID data.

31. The apparatus of claim 17 further comprising:

third generating means for generating a fax receipt document that includes a reduced reproduction of the facsimile document and information associated with facsimile processing rule parameter data in the matching facsimile processing rule.

32. The apparatus of claim 31 further comprising:

second sending means for sending the fax receipt document to the originating device via a facsimile transmission.

33. A computer program product on a computer readable medium for use in a data processing system for processing a facsimile document, wherein the data processing system stores a set of facsimile processing rules for automatically processing facsimile documents, the computer program product comprising:

instructions for storing a facsimile document and associated caller identification (ID) data received from an originating device during a facsimile transmission;

instructions for comparing an originating phone number in the caller ID data against phone numbers in the set of facsimile processing rules, wherein a facsimile processing rule comprises one or more phone numbers and facsimile processing rule parameter data; and

instructions for generating, in response to matching the originating phone number with a phone number in a facsimile processing rule, a modified facsimile document that includes information associated with facsimile processing rule parameter data in the matching facsimile processing rule.

34. The computer program product of claim 33 further comprising:

instructions for sending the modified facsimile document via a facsimile transmission to a destination device at a phone number specified in the facsimile processing rule parameter data.

35. The computer program product of claim 33 further comprising:

instructions for identifying an empty region within the facsimile document; and

instructions for modifying the facsimile document by placing, in the identified empty region within the facsimile document, the information associated with facsimile processing rule parameter data in the matching facsimile processing rule.

36. The computer program product of claim 33 further comprising:

instructions for generating a fax receipt document that includes a reduced reproduction of the facsimile document and information associated with facsimile processing rule parameter data in the matching facsimile processing rule.