Method and apparatus for providing emergency response information
First Claim
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1. A method of providing emergency response information comprising:
- receiving a request for emergency response data;
retrieving emergency response data from initial storage;
initiating one or more requests for third-party data;
using an open protocol data structure; and
presenting available emergency response data to a user.
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Abstract
A computer architecture and data handling paradigm useful in providing data records from subscribers in time critical response situations.
166 Citations
22 Claims
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1. A method of providing emergency response information comprising:
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receiving a request for emergency response data;
retrieving emergency response data from initial storage;
initiating one or more requests for third-party data;
using an open protocol data structure; and
presenting available emergency response data to a user. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
merging responses to said one or more requests for third-party data into data presented to a user.
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3. A method according to claim 1 wherein said presenting includes indications that requested third-party data is yet to be received.
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4. A method according to claim 1 wherein said third-party data is maintained by at least one third-party data manager using one or more data formats different from a format used for said initial storage.
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5. A method according to claim 4 wherein a portion of said third-party data is resident on at least one third-party computer system including a resident agent for formatting responses to said requests for third-party data.
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6. The method according to claim 1 further comprising:
during an emergency event initiating a contact to an authorized recipient.
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7. The method according to claim 1 further comprising:
maintaining an event log for an emergency response event.
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8. The method according to claim 7 further comprising:
allowing a third-party to write data to said event log.
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9. The method according to claim 7 wherein said event log may include a schedule of follow-up tasks some of which may be supplied by said third-party data sources.
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10. The method according to claim 7 wherein said event log is accessible to an authorized user over a public access data network during an emergency.
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11. A method of providing emergency response information using an open protocol data structure comprising:
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initiating a request for emergency response data at a PSAP;
attempting to respond to said request at an initial data source;
at said initial data source, forwarding said request to one or more upstream authoritative servers;
retrieving a data record and initiating requests for external data;
at an upstream authoritative server, formatting and merging external data for transfer to said local data source. - View Dependent Claims (12, 13, 14, 15, 16)
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17. A method for representing and processing emergency response data in an emergency response server comprising:
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receiving a request for subscriber emergency response data;
retrieving a record for said subscriber, said record including one or more references to third party data;
attempting to resolve said one or more references by initiating requests for third-party data; and
merging received third-party data with said record to compose a response to said request for subscriber emergency response data and presenting said merged response to a requester. - View Dependent Claims (18)
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19. An emergency response data storage hub system comprising:
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an interface for communicating with one or more PSAP systems;
an interface for communicating with one or more third-party data providers;
an interface for communicating with an on-scene emergency response provider;
an interface for communicating with one or more subscriber specified endpoints;
a data resolution and merge process able to;
read stored data records with embedded external data references;
initiate requests for external data; and
merge external data into a record for deliver to a PSAP. - View Dependent Claims (20, 21, 22)
an interface for communicating with one or more local redundant data stores; and
logic routines allowing for the bulk updating of data on said one or more local redundant data stores.
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21. A system according to claim 19 further comprising:
emergency response log storage able to store ongoing emergency response data and activities for access by authorized users.
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22. A system according to claim 21 further comprising:
an interface allowing automatic access to an emergency response log by an authorized user.
Specification