Method and system to provide a global integrated messaging services distributed network with personalized international roaming

• US 6,603,837 B1
• Filed: 09/09/2001
• Issued: 08/05/2003
• Est. Priority Date: 09/11/2000
• Status: Expired due to Fees

• Current Assignee: Telsima Corp. (Aviat Networks Incorporated)
• Original Assignee: Telsima Corp. (Aviat Networks Incorporated)
• Inventors: Kesanupalli, Ramesh, Krishnamshetty, Ramana, Lakshminarayanan, Guhan, Akella, Sreeram
• Primary Examiner(s): Hoosain, Allan
• Application Number:
  US09/955,430
• Time in Patent Office: 695 Days
• Field of Search: 379/67.1, 379/70, 379/76, 379/88.04, 379/88.12, 379/88.13, 379/88.17, 379/88.18, 379/88.19, 379/88.22, 379/88.25, 379/900, 379/908, 379/265.09, 455/432, 455/433, 455/436, 455/445, 709/200, 709/202, 709/229, 709/227, 380/23, 380/30, 380/25
• US Class Current: 379/88.17
• CPC Class Codes: H04M 2203/2061 Language aspects
• CPC Class Codes: H04M 2203/4509 Unified messaging with single point of access to voicemail and other mail or messaging systems unified messaging in packet switching networks H04L51/56
• CPC Class Codes: H04M 3/42229 Personal communication services, i.e. services related to one subscriber independent of his terminal and/or location diverting calls from one subscriber to another subscriber, i.e. two different subscriptions H04M3/54; selecting arrangements in intelligent networks H04Q3/005
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04M 7/0036 where the data service is an information service
• CPC Class Codes: H04M 7/0054 where the data service is an electronic mail service
• CPC Class Codes: Y10S 379/908 Multimedia

Abstract

Systems and methods of cooperating with a telephone exchange to provide a user with centralized access to messages are presented. In accordance with the method, telephone numbers of users are stored. A telephone call is received. The telephone call is forwarded from a telephone exchange. The telephone call has a destination telephone number and originates from a calling party. The destination telephone number is compared with the telephone numbers. If the destination telephone number matches one of the telephone numbers, a user corresponding to the destination telephone number is identified, the calling party is prompted to leave a voice mail message for the user, the voice mail message is stored in a database, and the user is granted access to the voice mail message.

Claims

1. A method of cooperating with a local telephone exchange to provide a user with global access to messages, comprising:

storing telephone numbers of users;

receiving a telephone call forwarded from the local telephone exchange, the telephone call having a destination telephone number that is local to that local telephone exchange and originating from a calling party;

comparing the destination telephone number with the telephone numbers;

if the destination telephone number matches one of the telephone numbers;

identifying a user corresponding to the destination telephone number;

prompting the calling party to leave a voice mail message for the user;

storing the voice mail message in a first database; and

granting the user access to the voice mail message;

registering the user with a roaming server associated with a remote telephone exchange that is associated with a geographic region different from the local telephone exchange;

distributing the stored voice mail message to a second database of the roaming server; and

providing a roaming telephone number that is local to the remote telephone exchange by which the user can access the roaming server.

2. The method of claim 1, further comprising:

providing the telephone numbers of the users to the local telephone exchange.

3. The method of claim 1, wherein prompting the calling party to leave a voice mail message comprises:

playing a stored message recorded by the user.

4. The method of claim 1, wherein prompting the calling party to leave a voice mail message comprises:

communicating with the calling party via the local telephone exchange.

5. The method of claim 1, further comprising:

if the destination telephone number matches one of the telephone numbers;

accepting the voice mail message from the calling party.

6. The method of claim 1, further comprising:

if the destination telephone number does not match a telephone number of the telephone numbers;

forwarding the telephone call back to the local telephone exchange.

7. The method of claim 1, wherein the user accesses the voice mail message via a telephone.

8. The method of claim 1, wherein the user accesses the voice mail message via the Internet.

9. The method of claim 1, wherein granting the user access to the voice mail message comprises:

sending a notification attempt to the user to inform the user that the voice mail message is present.

10. The method of claim 1, wherein granting the user access to the voice mail message comprises:

forwarding the voice mail message to an electronic mail address of the user.

11. The method of claim 1, wherein a plurality of types of messages are stored in the first database.

12. The method of claim 11, where the messages comprise one or more of electronic mail messages and facsimile messages.

13. The method of claim 1, wherein the local telephone exchange comprises one or more of a telephone switch, a portion of the Public Switched Telephone Network (PSTN), and a private branch exchange (PBX).

14. An apparatus for cooperating with a local telephone exchange to provide a user with global access to messages, comprising:

means for storing telephone numbers of users;

means for receiving a telephone call forwarded from the local telephone exchange, the telephone call having a destination telephone number that is local to the local telephone exchange and originating from a calling party;

means for comparing the destination telephone number with the telephone numbers;

means for identifying a user corresponding to the destination telephone number if the destination telephone number matches one of the telephone numbers;

means for prompting the calling party to leave a voice mail message for the user;

means for storing the voice mail message;

means for granting the user access to the voice mail message;

means for registering the user with a roaming server associated with a remote telephone exchange that is associated with a geographic region different from the local telephone exchange;

means for distributing the stored voice mail message to the roaming server; and

means for answering a roaming telephone number that is local to the remote telephone exchange by which the user can access the roaming server.

15. A method of cooperating with a local telephone exchange to provide a user with global access to messages, comprising:

storing facsimile numbers of users;

receiving a facsimile call forwarded from the local telephone exchange, the facsimile call carrying facsimile data and having a destination facsimile number that is local to the local telephone exchange;

comparing the destination facsimile number with the facsimile numbers;

if the destination facsimile number matches one of the facsimile numbers;

identifying a user corresponding to the destination facsimile number;

formatting the facsimile data into a facsimile message;

storing the facsimile message in a first database; and

granting the user access to the facsimile message;

registering the user with a roaming server associated with a remote telephone exchange that is associated with a geographic region different from the local telephone exchange;

distributing the stored facsimile message to a second database of the roaming server; and

providing a roaming telephone number that is local to the remote telephone exchange by which the user can access the roaming server.

16. The method of claim 15, further comprising:

providing the facsimile numbers of the users to the local telephone exchange.

17. The method of claim 15, further comprising:

if the destination facsimile number matches one of the facsimile numbers;

accepting the facsimile data from the facsimile call.

18. The method of claim 15, further comprising:

if the destination telephone number does not match a telephone number of the telephone numbers;

forwarding the facsimile call back to the local telephone exchange.

19. The method of claim 15, wherein the facsimile message is in the form of text.

20. The method of claim 15, wherein the facsimile message is in the form of speech.