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Apparatus having a help function, image-forming apparatus, and method and program for displaying help information

  • US 6,606,460 B2
  • Filed: 12/21/2001
  • Issued: 08/12/2003
  • Est. Priority Date: 12/21/2001
  • Status: Expired due to Term
First Claim
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1. An apparatus having a help function, the apparatus being comprised of:

  • communication means for connecting via a communications line to an information source containing help information that includes at least operating instructions or troubleshooting instructions;

    first help information selecting means for selecting desired help information from said information source connected via said communication means;

    first help information displaying means for acquiring from said information source and displaying help information selected by said first help information selecting means;

    memory means for storing help information;

    means for deciding whether the apparatus is connected via a communications line to said information source and is ready to receive help information from said information source; and

    second help information displaying means for displaying help information stored in said memory means if said decision means determines that the apparatus is not in a ready-to-receive state.

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