System and method for using virtual wish lists for assisting shopping over computer networks

• US 6,611,814 B1
• Filed: 07/17/2000
• Issued: 08/26/2003
• Est. Priority Date: 07/17/2000
• Status: Active Grant

• Current Assignee: PayPal, Inc. (PayPal Holdings, Inc.)
• Original Assignee: International Business Machines Corporation
• Inventors: Kalagnanam, Jayant R., Davenport, Andrew J., Lee, Ho Soo, Lee, Juhnyoung
• Primary Examiner(s): ROSEN, NICHOLAS D
• Application Number:
  US09/618,100
• Time in Patent Office: 1,135 Days
• Field of Search: 705/26, 705/27
• US Class Current: 705/7.29
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0201 Market modelling; Market analysis; Collecting market data
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: G06Q 30/0631 Item recommendations
• CPC Class Codes: G06Q 30/0633 Lists, e.g. purchase orders, compilation or processing
• CPC Class Codes: G06Q 30/0641 Shopping interfaces

Abstract

A computer system and method uses one or more virtual wish lists of one or more shoppers over a computer network. One process extracts information from online address books or other personal databases, and creates lists of recipients for whom a shopper wants to purchase products. A second process obtains virtual wish lists of recipients by observing their visits to online stores, and other online behavior. Recipients are asked for permission to make this data available to other shoppers, online stores, and other Web sites. Recipients can modify their virtual wish lists, and selectively approve of their use by other shoppers, etc. A third process creates shopping lists for the recipients, and generates lists of recommended products for shoppers to buy for intended recipients.

Claims

1. A computer system for using one or more virtual wish lists of one or more shoppers over one or more networks, the system comprising:

one or more central processing units (CPUs), one or more memories, and one or more network interfaces to one or more networks;

one or more recipient list generating processes that extract information about one or more people from one or more personal database systems, and create one or more lists of people for whom the shopper wants to purchase one or more products;

one or more recipient list updating processes that receive one or more recipient lists from one or more shoppers, and modify them if necessary to reflect data stored in one or more actual wish lists, or to reflect merchandising efforts of one or more online stores;

one or more shopping list generating processes that receive one or more virtual wish lists of one or more product recipients, and create one or more shopping lists for the product recipients;

one or more virtual wish list retrieval processes that receive one or more product recipient lists from one or more shoppers or one or more online stores, and retrieve and search for virtual wish lists for the product recipients from one or more databases;

one or more recommended product list generating processes that receive one or more recipient lists, one or more virtual wish lists, and one or more shopping lists from one or more shoppers, one or more online stores, and one or more virtual wish list retrieval processes, and create one or more recommended product lists, at least one of said virtual wish lists including product information from observation by said virtual wish list retrieval process of visits by one of said shoppers to a plurality of said online stores, said product information being obtained from visits wherein the shoppers do not register a product preference in a store'"'"'s product registry;

one or more virtual list use approval request processes that ask a shopper for approval of the use of the shopper'"'"'s virtual wish list by other shoppers, one or more online stores, and one or more other Web sites; and

one or more virtual list use approval processes that allows the owner of a virtual wish list to modify the virtual wish list if necessary and to selectively approve the use of the virtual wish list by other shoppers, one or more online stores, and one or more other Web sites.

2. A computer system for using one or more virtual wish lists of one or more shoppers over one or more networks, as recited in claim 1, wherein the virtual wish list comprises a set of shopper identification data, a set of shopper demographic data, and a set of shopper navigation data.

3. A computer system for using one or more virtual wish lists of one or more shoppers over one or more networks, as recited in claim 2, wherein the shopper identification data include data selected from the group consisting of name, street address, city, state, zip code, country, phone number, e-mail address, social security number, driver'"'"'s license number, store registration name, and store registration password.

4. A computer system for using one or more virtual wish lists of one or more shoppers over one or more networks, as recited in claim 2, wherein the shopper demographic data are selected from the group consisting of gender, marital status, number of member in household, household income, residence ownership, monthly rent or mortgage, education level, employer, number of years with the current employer, race, religion, computer ownership, Internet-accessibility, and online shopping experience.

5. A computer system for using one or more virtual wish lists of one or more shoppers over one or more networks, as recited in claim 1, wherein said observation by said virtual wish list retrieval process comprises product identity, store identity, a time of the first visit to a Web page presenting the product, a time of a most recent visit to the Web page presenting the product, a total number of visits to the Web page presenting the product, and an interest level.

6. A computer system for using one or more virtual wish lists of one or more shoppers over one or more networks, as recited in claim 5, wherein the interest level of a shopper for a product is calculated by taking into account factors selected from the group consisting of a time of a first visit to the Web page presenting the product, a time of a most recent visit to the Web page presenting the product, a total number of visits to the Web page product, and which shopping steps the shopper reached for the product.

7. A computer system for using one or more virtual wish lists of one or more shoppers over one or more networks, as recited in claim 6, wherein the shopping steps of a product in one or more online stores comprise an impression of the product where the shopper sees a link to a product Web page, a click through where the shopper clicks on the link and examines the product Web page, a shopping cart placement where the shopper inserts one or more units of the product into the shopper'"'"'s online shopping cart, and a purchase step where the shopper completes one or more transactions for purchasing the product.

8. A computer system for using one or more virtual wish lists of one or more shoppers over one or more networks, as recited in claim 1, wherein the online address book of a shopper comprises one or more address records for one or more people, each address record including any one or more of the following the person'"'"'s name, title, affiliation, street address, city, state, zip code, state, country, phone number, and e-mail address.

9. A computer system for using one or more virtual wish lists of one or more shoppers over one or more networks, as recited in claim 1, wherein the recipient list of a shopper is a list of people for whom the shopper wants to purchase one or more products, and comprises recipients'"'"' identification information including their name and addresses and one or more shopping constraints.

10. A computer system for using one or more virtual wish lists of one or more shoppers over one or more networks, as recited in claim 1, wherein an actual wish list of a shopper comprises a shopper'"'"'s identification information including one or more of the shopper'"'"'s name, addresses, user name and password, and one or more records of products of interest, each record specifying a product with its identity, the time when the record was created, the occasion for the purchase of this product, if any, and one or more attributes of this product including price, size, color and brand.

11. A computer system for using one or more virtual wish lists of one or more shoppers over one or more networks, as recited in claim 1, wherein a merchandising effort of an online store includes cross-selling which markets one or more products complementary in function to a selected product, up-selling which markets one or more products similar but more upscale than a selected product, accessory-selling which markets one or more products accessorizing a selected product, substitution which markets one or more products substituting a selected product, and promotion which markets one or more products for liquidation or testing.

12. A computer system for using one or more virtual wish lists of one or more shoppers over one or more networks, as recited in claim 1, wherein the shopping list of a shopper comprises a set of recipient identification data including a recipient'"'"'s name and addresses, a set of product data including the product identity and the interest level of the recipient in the product, and a set of shopping constraints.

13. A computer system for using one or more virtual wish lists of one or more shoppers over one or more networks, as recited in claims 12, wherein shopping constraints in a shopping list are selected from the group consisting of a budget constraint that limits a price of individual products and a total price of all selected products, a product constraint that limits a number, preferences and kinds of selected products, and an inter-product constraint that limits differences in prices and kinds among selected products.

14. A computer system for using one or more virtual wish lists of one or more shoppers over one or more networks, as recited in claim 1, wherein the recommended product list comprises a set of recipient identification data including the recipient'"'"'s name and addresses, and a set of attributes of recommended products including product identity, an interest level of the recipient in the product as specified in the corresponding shopping list, product price, size, color, brand, and other attributes.

15. A method for using virtual wish lists over a computer network comprising the steps of:

creating one or more recipient lists from one or more personal databases;

sending one or more recipient lists to one or more online stores or other Web sites over one or more computer network interfaces;

updating one or more recipient lists if necessary to reflect data stored in one or more actual wish lists or to reflect the merchandising efforts of one or more online stores;

asking one or more owners of virtual wish lists if they approve the use of their virtual wish lists by one or more other shoppers, online stores, and other Web sites;

receiving one or more approvals and disapprovals from the virtual wish lists owners on the use of their virtual wish lists;

retrieving and/or searching for virtual wish lists for one or more recipients specified in one or more recipient lists;

creating one or more shopping lists by merging one or more recipient lists and one or more virtual wish lists retrieved for the recipient lists, at least one of said virtual wish lists including product information from observation in said virtual wish list retrieval step of visits by one of said shoppers to a plurality of said online stores, said product information being obtained from visits wherein the shopper does not register a product preference in a store'"'"'s product registry;

receiving one or more shopping lists over one or more computer network interfaces;

creating one or more lists of recommended products for one or more received shopping lists;

placing one or more recommended products into one or more online shopping carts; and

completing one or more transactions for recommended products.