Survey communication across a network

• US 6,618,746 B2
• Filed: 03/30/1998
• Issued: 09/09/2003
• Est. Priority Date: 03/30/1998
• Status: Expired due to Fees

• Current Assignee: Devsoft Corporation
• Original Assignee: Markettools, Inc. (Macromill, Inc.)
• Inventors: Prabhakar, Krishna, Desai, Sohag H.
• Primary Examiner(s): Jaroenchonwanit, Bunjob
• Application Number:
  US09/050,331
• Publication Number:
  US 20010052009A1
• Time in Patent Office: 1,989 Days
• Field of Search: 709/203, 709/204, 709/302, 709/303, 709/304, 709/217, 709/205, 705/35, 705/10, 705/27, 705/50, 707/516, 707/513, 707/3, 706/60, 706/76, 706/54, 706/61, 706/46
• US Class Current: 709/204
• CPC Class Codes: H04L 67/01 Protocols
• CPC Class Codes: H04L 67/30 Profiles
• CPC Class Codes: H04L 69/329 in the application layer [OSI layer 7]

Abstract

A survey network system that allows gathering of information across a network quickly and efficiently, including a questionnaire server, a communication interface, a questionnaire distributor, a questionnaire designer and a questionnaire library.

Claims

1. A survey system for performing surveys across a communications network, comprising:

a questionnaire server including a questionnaire designer for creating and editing survey questions;

a questionnaire client comprises a response validation processor for performing security services to authentications responses form a digital sample, a local dedicated profile containing user information and said digital sample on the user, and the client terminal allows the survey to access the profile;

for receiving said survey questions and generating a response of a user to said survey questions;

a response processor for receiving the response, the response processor including a statistical analysis engine operable to perform a statistical analysis of the response; and

a reaction engine for selecting a reaction, including a customized information package or an applet, based on the response or on the statistical analysis, and for sending the reaction to the user or to another individual;

the questionnaire server includes a linking module configured to link survey questions based on a prior response so that selected survey questions are presented based on the prior response by including a link to a related survey question or a link to skip an unnecessary question.

2. The survey system of claim 1, wherein said statistical analysis engine further includes a statistical package interface.

3. The survey system of claim 2, wherein the reaction engine is operable to send information based on the response or on the statistical analysis.

4. The survey system of claim 2, wherein said response processor further comprises:

a prior response database.

5. The survey system of claim 4, wherein said response processor further comprises a communications interface.

6. The survey system of claim 1, wherein said questionnaire server further comprises:

a distributor;

a multimedia objects library; and

a question library.

7. The survey system of claim 6, wherein said questionnaire server further comprises a communications interface.

8. The survey system of claim 1, wherein said questionnaire client comprises:

a browser;

a response engine; and

a local dedicated profile.

9. The survey system of claim 8, wherein said browser is a Java®

-enabled browser.

10. The survey system of claim 8, wherein said questionnaire client further comprises a communications interface.

11. The survey system of claim 10, wherein said browser is a Java®

-enabled browser.

12. A survey system for performing survey communications across a network, comprising:

a questionnaire server linked through a first communications interface to said network, and including a questionnaire designer for creating and editing survey questions;

a questionnaire client linked through a second communications interface to said network comprises a response validation processor for performing security services to authentications responses form a digital sample and a local dedicated profile containing user information and said digital sample on the user, and the client terminal allows the survey to access the profile, for receiving said survey questions and generating a response to said survey questions; and

a response processor linked through a third communications interface to said network for receiving said response, the response processor including a statistical analysis engine;

the questionnaire server includes a linking module configured to link survey questions based on a prior response so that selected survey questions are presented based on the prior response by including a link to a related survey question or a link to skip an unnecessary question.

13. The survey system of claim 12, wherein said questionnaire server comprises:

a distributor;

a multimedia questionnaire designer, including a questionnaire processor, an artificial intelligence module and a logic processor; and

a question library.

14. The survey system of claim 12, wherein said response processor comprises:

a response buffer;

a response validation processor;

a graphics engine;

a reaction engine; and

a prior response database.

15. The survey system of claim 12, wherein said questionnaire client comprises:

a browser including an e-mail reader, a Web server and an applet engine;

a response engine including a plurality of questionnaire response applets and a response generator; and

a data storage device storing a local dedicated profile, a questionnaire, response data and a plurality of multimedia objects.

16. A computer system for conducting surveys, comprising:

a questionnaire server for sending a survey, the questionnaire server including a questionnaire designer for creating and editing survey questions;

a client terminal having a resident browser program for

receiving the survey;

allowing a user to provide a response to the survey;

sending the response;

a response validation processor for performing security services to authentications responses form a digital sample; and

a local dedicated profile containing user information and said digital sample on the user, and the client terminal allows the survey to access the profile;

a response processor for receiving and storing the response, the response processor including a statistical analysis engine operable to perform a statistical analysis of the response;

a reaction engine for selecting a reaction, including a customized information package or an applet, based on the response or on the statistical analysis, and for sending the reaction to the user or to another individual;

the questionnaire server includes a linking module configured to link survey questions based on a prior response so that selected survey questions are presented based on the prior response by including a link to a related survey question or a link to skip an unnecessary question.

17. The system of claim 16, wherein the resident browser program is selected from the group consisting of:

a web browser, an e-mail reader, an HTML engine, and an applet engine.

18. The system of claim 16, wherein the resident browser program can receive a survey that contains multimedia.

19. The system of claim 16, wherein the resident browser program can send a response that contains multimedia.

20. The system of claim 16, wherein said response processor further comprises:

a communications interface which receives the response from the client terminal, and wherein

the analysis engine statistically analyzes the response to generate a survey result, the analysis engine including a statistical package interface for providing the survey result to a statistical package.

21. The system of claim 20, wherein said response processor further comprises a prior response database containing data from at least one prior survey response.

22. The system of claim 20, wherein said analysis engine comprises:

a reaction engine for sending a follow-up question to the client terminal based on the received response.

23. The system of claim 16, wherein said questionnaire server further comprises:

a questionnaire library that enables a user to select different styles and types of questions to design the survey; and

a distributor which sends the survey to the client terminal.

24. The system of claim 23, wherein said questionnaire library includes multimedia.

25. A survey system for performing surveys across a communications network, comprising:

a questionnaire server, communicatively coupled to the communications network, for creating survey questions;

a questionnaire client, communicatively, and separately from the server, comprises a response validation processor for performing security services to authentications responses form a digital sample and a local dedicated profile containing user information and said digital sample on the user, and the client terminal allows the survey to access the profile, coupled to the communications network, for receiving the survey questions through the communications network from the questionnaire server, and for generating a response of a user to the survey questions, and

a response processor, communicatively, and separately from the server and the client, coupled to the communications network, for receiving the response through the communications network from the questionnaire client, and for, based on the response, sending a reaction, including a customized information package or an applet, through the communications network to the user or to another individual;

the questionnaire server includes a linking module configured to link survey questions based on a prior response so that selected survey questions are presented based on the prior response by including a link to a related survey question or a link to skip an unnecessary question.

26. The survey system of claim 25, wherein the questionnaire server comprises:

a first communications interface that is coupled to the communications network;

a distributor that is coupled to the first communications interface;

a multimedia questionnaire designer; and

a question library.

27. The survey system of claim 25, wherein the questionnaire client comprises:

a second communications interface that is coupled to the communications network;

a browser that is coupled to the second communications interface; and

a response engine that is coupled to the browser.

28. The survey system of claim 25, wherein the response processor comprises:

a third communications interface that is coupled to the communications network;

an analysis engine that is coupled to the third communications interface; and

a prior response database that is coupled to the analysis engine.