On-line transaction control during activation of local telecommunication service

• US 6,625,651 B1
• Filed: 11/30/1999
• Issued: 09/23/2003
• Est. Priority Date: 11/30/1999
• Status: Expired due to Term

• Current Assignee: Accenture Global Services Limited (Accenture PLC)
• Original Assignee: Accenture LLP (Accenture PLC)
• Inventors: Murphy, Christopher John, Swartz, Stephen J., Bakshi, Anil R., Baeth, Kevin Ronald
• Primary Examiner(s): Barot, Bharat
• Application Number:
  US09/451,267
• Time in Patent Office: 1,393 Days
• Field of Search: 709/200-203, 709/217-219, 709/226-229, 709/250, 709/330-331, 709/220, 709/223-224, 707/1, 707/9-10, 713/200-202
• US Class Current: 709/226
• CPC Class Codes: H04L 41/5003 Managing SLA; Interaction between SLA and QoS
• CPC Class Codes: H04L 41/5061 characterised by the interaction between service providers and their network customers, e.g. customer relationship management

Abstract

A system, method and article of manufacture for the management of data during activation of local telecommunication service. More particularly to an on-line transaction controller that provides predetermined network information, the information residing in a storage medium. Requests are generated by one of a plurality of modules that are received by the controller. The requests provide transactional information. The transactional information is compared to the predetermined network information. The comparison bases decisions on the business rules. The transactional information is manipulated upon detection of a discrepancy relative to the predetermined network information.

Claims

1. A method for validating a request comprising the steps of:

providing predetermined network information, the information residing in a storage medium;

receiving a request generated by one of a plurality of modules, wherein the request provides transactional information;

comparing the transactional information with the predetermined network information, the comparison including making decisions based on business rules; and

manipulating the transactional information upon detection of a discrepancy relative to the predetermined network information.

2. The method of claim 1, wherein the providing step further comprises storing a portion of the predetermined information in a local cache.

3. The method of claim 1, wherein the comparing step further comprises automating error and reject processing of the requests, wherein corrections made to business rules to predispose similar corrections in the requests.

4. The method of claim 3, wherein the processing of errors and rejections are logged in the storage medium.

5. The method of claim 1, wherein the manipulation of the transactional information is carried out on-line.

6. The method of claim 1 further comprises the step of resubmitting the requests upon manipulation.

7. The method of claim 1, wherein manipulating transactional information comprises manipulating at least one of a rule, a reference, and an individual transaction data having ordering and pre-ordering functionality.

8. The method as in claim 1, the business rules being encoded in a table configuration in the storage medium.

9. The method as in claim 1, the transactional information comprising order information that is received by a front end system, and the comparison being performed by an application programming interface that is independent of the front end system.

10. The method as in claim 1, the business rules including order process and order management business rules.

11. The method as in claim 1, the business rules defining how telecommunication service is provisioned.

12. The method as in claim 1, the business rules being related to telecommunication service activation connectivity.

13. The method as in claim 1, the transactional information comprising order information related to telecommunication services.

14. The method as in claim 13, the comparison capable of being performed on order information where different jurisdictions, provisioning operation, sale negotiation flows, or technology platforms apply to the transactional information.

15. The method as in claim 1, the business rules relating to telecommunication services.

16. The method as in claim 15, the business rules comprising validation rules.

17. The method as in claim 15, the business rules comprising exception rules.

18. A computer program embodied on a computer readable medium for validating service requests comprising:

a code segment that provides predetermined network information, the information residing in a storage medium;

a code segment that receives a request generated by one of a plurality of modules, wherein the request provides transactional information;

a code segment that compares the transactional information with the predetermined network information, the comparison including making decisions based on business rules; and

a code segment that manipulates the transactional information upon detection of a discrepancy relative to the predetermined network information.

19. The computer program of claim 18, wherein the code segment that provides predetermined network information further comprises a local cache for storing a portion of the predetermined information.

20. The computer program of claim 19 further comprises resubmission of the requests upon manipulation.

21. The computer program of claim 19, wherein the transactional information includes at least one of a rule, a reference, and an individual transaction data having ordering and pre-ordering functionality.

22. The computer program of claim 18, wherein the comparison of transactional information with the predetermined network information further comprises automating error and reject processing of the requests, wherein corrections made to business rules to predispose similar corrections to the requests.

23. The computer program of claim 22, wherein the processing of errors and rejections are logged in the storage medium.

24. The computer program of claim 18, wherein the manipulation of the transactional information is carried out on-line.

25. A system for validating service requests comprising:

logic that provides predetermined network information, the information residing in a storage medium;

logic that receives a request generated by one of a plurality of modules, wherein the request provides transactional information;

logic that compares the transactional information with the predetermined network information, the comparison including decisions based on business rules; and

logic that manipulates the transactional information upon detection of a discrepancy relative to the predetermined network information.

26. The system of claim 25, wherein the providing step further comprises storing a portion of the predetermined information in a local cache.

27. The system of claim 25, wherein the comparing step further comprises automating error and reject processing of the requests, wherein corrections made to business rules to predispose similar corrections to the requests.

28. The system of claim 27, wherein errors and rejections are logged in the storage medium.

29. The system of claim 25, wherein the manipulation of the transactional information is carried out on-line.

30. The system of claim 25 further comprises resubmission of the requests upon manipulation.

31. The system of claim 25, wherein the transactional information includes at least one of a rule, reference, and an individual transaction data having ordering and pre-ordering functionality.

32. The system of claim 25 further comprising a satellite interface for transmitting and receiving satellite information.

33. The system of claim 32, wherein the satellite interface provides a plurality of communication services for relaying information to fixed and mobile stations.

34. An article of manufacture for providing an on-line transaction controller in a local service activation environment, the article of manufacture comprising a computer readable medium having local service activation instructions comprising:

providing predetermined network information, the information residing in a storage medium;

receiving a request generated by one of a plurality of modules, wherein the request provides transactional information;

comparing the transactional information with the predetermined network information, the comparison including making decisions based on business rules; and

manipulating the transactional information upon detection of a discrepancy relative to the predetermined network information.