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Apparatus and method for specifying and obtaining services through voice commands

  • US 6,636,590 B1
  • Filed: 10/30/2000
  • Issued: 10/21/2003
  • Est. Priority Date: 10/30/2000
  • Status: Expired due to Term
First Claim
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1. A method comprising:

  • receiving a voice request, via a voice-transmission medium, from a user seeking service providers from a wide array of fields of service;

    when the voice request includes a field of service desired by the user, providing the user with a list of one or more service providers stored in a service provider database which match the field of service desired by the user;

    receiving a selection from the user for a selected service provider stored within the service provider database from a field of service desired by the user; and

    connecting the user with the selected service provider for a live conversation via the voice transmission medium regarding the field of service desired by the user.

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