System and method for storing and transferring information tokens in a communication network

• US 6,643,361 B2
• Filed: 01/18/2002
• Issued: 11/04/2003
• Est. Priority Date: 09/05/2000
• Status: Expired due to Fees

• Current Assignee: Texas Technology Ventures, LLP
• Original Assignee: SBC Properties, L.P. (AT&T, Inc.)
• Inventors: Pickard, Michael Steven, Light, Jordan Howard, Bossemeyer, Jr., Robert Welsey, Israelski, Edmond W., Stuckman, Bruce Edward, Heinmiller, Wayne Robert, Bennett, III, Raymond Walden, Pelletier, Karen Jeanne, Griffith, Laura Marie
• Primary Examiner(s): CHAN, WING F
• Application Number:
  US10/053,037
• Publication Number:
  US 20030118164A1
• Time in Patent Office: 655 Days
• Field of Search: 379/90.01, 379/110.01, 379/91-1-, 379/93.12, 379/93.28, 379/93.35, 379/93.25, 379/114.01
• US Class Current: 379/93.25
• CPC Class Codes: H04L 12/5692 Selection among different networks
• CPC Class Codes: H04M 11/06 Simultaneous speech and data transmission, e.g. telegraphic transmission over the same conductors
• CPC Class Codes: H04M 2203/553 Data upload
• CPC Class Codes: H04M 3/42068 where the identifier is used to access a profile
• CPC Class Codes: H04M 3/42382 Text-based messaging services in telephone networks such as PSTN/ISDN, e.g. User-to-User Signalling or Short Message Service for fixed networks
• CPC Class Codes: H04M 3/5183 Call or contact centers with computer-telephony arrangements
• CPC Class Codes: H04Q 2213/13039 Asymmetrical two-way transmission, e.g. ADSL, HDSL
• CPC Class Codes: H04Q 2213/13109 Initializing, personal profile
• CPC Class Codes: H04Q 2213/13134 Coin boxes, payphone, prepaid
• CPC Class Codes: H04Q 2213/13199 Modem, modulation
• CPC Class Codes: H04Q 2213/13345 Intelligent networks, SCP
• CPC Class Codes: H04Q 2213/13402 Data transmission out of voice frequency band
• CPC Class Codes: H04Q 3/0016 Arrangements providing connection between exchanges

Abstract

A system (10) and method (40) are provided permitting cookie files to be used with telephonic customer premises equipment (CPE) (12). The caller CPE (12) can be an intelligent telephone adapted to generate, store, transmit and receive cookie files. The cookie files can include information tokens describing a caller profile. The CPE (12) can provide a template cookie file upon request from a called party during a conversation between the caller and called party. The template file can then be transmitted to the called party and modified. The modified cookie file can then be returned to the caller CPE (12) for future use during subsequent calls to the called party. The cookie file can reduce the processing time of calls placed to automated dial-up service centers and also reduces its computer resources required by the service system.

Claims

1. A method for transferring information over a communications network, comprising:

receiving a call request from a first customer premise equipment (CPE) at a second CPE over a communications network;

establishing a call with the first CPE;

electronically generating a request for a data file from the first CPE;

transmitting the electronically generated request to the first CPE;

receiving the data file from the first CPE;

electronically modifying the data file at the second CPE to create a modified data file; and

transmitting the modified data file to the first CPE.

2. The method of claim 1, wherein establishing a call with the first CPE comprises establishing a simultaneous voice and data call with the first CPE.

3. The method of claim 1, wherein the communications network comprises a public switched telephone network (PSTN), a first CPE central office, and a second CPE central office.

4. The method of claim 1, wherein the data file comprises a cookie file.

5. The method of claim 1, wherein at least one of the first CPE and the second CPE comprises an asymmetrical digital subscriber line (ADSL) modem and an analog telephone circuit.

6. The method of claim 1, wherein the data file comprises caller profile information.

7. The method of claim 1, wherein the communications network comprises a first CPE voice/data modem and a second CPE voice/data modem.

8. The method of claim 1, wherein the communications network comprises a commercial TCP/IP network.

9. The method of claim 1, wherein the first CPE comprises a smart card interface for storing the modified data file on a smart card.

10. A method for transferring information over a communications network, comprising:

receiving a call request from a first customer premise equipment (CPE) at a second CPE over a communications network, the communications network comprising a public switched telephone network (PSTN);

establishing a simultaneous voice and data call with the first CPE;

electronically generating a request for a cookie file from the first CPE, the cookie file comprising caller profile information;

transmitting the electronically generated request to the first CPE;

receiving the cookie file from the first CPE;

electronically modifying the cookie file at the second CPE to create a modified cookie file; and

transmitting the modified cookie file to the first CPE.

11. A method for transferring information over a communications network, comprising:

transmitting a call request at a first customer premise equipment (CPE) to a second customer premise equipment (CPE) over a communications network;

establishing a call with the second CPE;

receiving from the second CPE an electronically generated request for a data file;

transmitting the data file to the second CPE in response to the electronically generated request;

receiving an electronically modified data file from the second CPE, the electronically modified data file comprising the data file electronically modified at the second CPE; and

storing the electronically modified data file.

12. The method of claim 11, wherein establishing a call with the second CPE comprises establishing a simultaneous voice and data call with the second CPE.

13. The method of claim 11, wherein the communications network comprises a public switched telephone network (PSTN), a first CPE central office, and a second CPE central office.

14. The method of claim 11, wherein the data file comprises a cookie file.

15. The method of claim 11, wherein at least one of the first CPE and the second CPE comprises an asymmetrical digital subscriber line (ADSL) modem and an analog telephone circuit.

16. The method of claim 11, wherein the data file comprises caller profile information.

17. The method of claim 11, wherein the communications network comprises a first CPE voice/data modem and a second CPE voice/data modem.

18. The method of claim 11, wherein the communications network comprises a commercial TCP/IP network.

19. The method of claim 11, wherein storing the electronically modified data file comprises storing the electronically modified data file at the first CPE.

20. The method of claim 11, wherein storing the electronically modified data file comprises storing the electronically modified data file on a smart card coupled to a smart card interface of the first CPE.