Independent remote computer maintenance device
First Claim
1. A remote maintenance computing device for monitoring a host computer'"'"'s hardware and software, comprising:
- a) a plurality of communication interfaces connected to the host computer;
b) a microprocessor coupled to the communication interfaces to monitor the host computer and associated peripherals;
c) a wireless communication connection coupled to the microprocessor to transmit data regarding a present state of the host computer'"'"'s hardware and software;
d) an independent power source wired to the microprocessor and wireless communication connection, wherein the independent power source is independent from the host computer; and
e) a remote computer to receive the data transmitted by the wireless communication connection and to transmit commands to the microprocessor through the wireless communication connection.
1 Assignment
0 Petitions
Accused Products
Abstract
A remote maintenance device for monitoring and controlling a host computer and its operating system. The device is fully independent of the host computer'"'"'s hardware and peripherals (including local power, network, and telephony) and fully independent of the host operating system. The remote maintenance device uses a wireless modem (GSM) or wireless IP (packet) interface to provide commands from a remote technician to the remote maintenance device. The wireless communication link also transfers data to a remote technician who can then diagnose problems. The host computer may be reset and the power toggled on and off without affecting the maintenance-device'"'"'s operation because of an onboard battery. The maintenance devices accesses the host'"'"'s operating system and BIOS via serial ports, I2C, ethernet, and similar communication connections. Host system monitoring includes connecting to and capturing the temperature sensing, fan speeds, voltage sensors, serial port I/O for low-level text and IP access to the BIOS, operating system and boot logs, keyboard/video capture and control, LAN access for testing local connectivity, secondary “back door” IP access, and other peripherals. This device is totally unaffected by failure of the CPU, motherboard, power supply, physical room power, UPS power availability, and the network. In addition, the maintenance device interfaces with, but is not affected by, I/O cards, external network switches and hubs, and local physical Internet or telephony lines, and various adapter cards. Separate operating software is used to operate the independent maintenance device which separates it from software corruption on the host computer.
263 Citations
31 Claims
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1. A remote maintenance computing device for monitoring a host computer'"'"'s hardware and software, comprising:
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a) a plurality of communication interfaces connected to the host computer;
b) a microprocessor coupled to the communication interfaces to monitor the host computer and associated peripherals;
c) a wireless communication connection coupled to the microprocessor to transmit data regarding a present state of the host computer'"'"'s hardware and software;
d) an independent power source wired to the microprocessor and wireless communication connection, wherein the independent power source is independent from the host computer; and
e) a remote computer to receive the data transmitted by the wireless communication connection and to transmit commands to the microprocessor through the wireless communication connection. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18)
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19. A remote maintenance computing device for monitoring computer hardware and software, comprising:
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a) a host computer having hardware, basic input and output systems, and an operating system;
b) a plurality of communication interfaces, connected to the host computer and network devices;
c) an independent microprocessor, coupled to the communication interfaces, designed to monitor the status of the hardware and operating system and provide remote commands to the host computer;
d) a wireless communication connection, coupled to the microprocessor, configured to transmit data from the microprocessor regarding a present state of the host computer'"'"'s hardware and software;
e) an independent power source wired, to the microprocessor and wireless communication connection, wherein the independent power source is independent from the host computer; and
f) a receiver to receive and display the data transmitted by the wireless communication connection and to transmit commands to the microprocessor through the wireless communication connection.
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20. A method for remotely maintaining computer hardware and software in a host computer system, comprising the steps of:
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a) providing an independent, self contained diagnostic processor having a wireless communication connection and a power source, wherein the power source is independent from the host computer;
b) coupling the diagnostic processor to the host computer to receive data about a present state of hardware or software;
c) transmitting the data through a wireless communication connection to a remote computer that displays the data; and
d) sending commands from the remote computer back to the diagnostic processor to analyze and control the host computer. - View Dependent Claims (21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31)
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Specification