Customized presence information delivery

• US 6,658,095 B1
• Filed: 03/19/2002
• Issued: 12/02/2003
• Est. Priority Date: 03/19/2002
• Status: Expired due to Term

• Current Assignee: Avaya Incorporated
• Original Assignee: Nortel Networks Limited (Nortel Networks Corporation)
• Inventors: McKinnon, Steve J., Yoakum, John H., Christie, Samuel H. IV
• Primary Examiner(s): WOO, STELLA L
• Application Number:
  US10/101,286
• Time in Patent Office: 623 Days
• Field of Search: 379/106.01, 379/106.02, 379/90.01, 379/93.01, 379/93.17, 379/93.23
• US Class Current: 379/93.01
• CPC Class Codes: H04L 12/66 Arrangements for connecting between networks having differing types of switching systems, e.g. gateways

Abstract

The present invention provides a presence system capable of monitoring state information derived from a plurality of sources over any number of disparate networks. The state information bears on the presence or availability of the user and may take many forms. Based on a profile provided by the user, the presence system evaluates the state information from one or more sources to create presence information to deliver to subscribers. The profile can define different categories of subscribers for which different presence information is provided. Based on available state information, the presence system can provide different views of presence for different subscribers to allow the user to control delivery and use of presence information. Accordingly, different subscribers may receive different presence information based on the same state information.

Claims

1. A method for providing customized presence information comprising:

a) receiving state information bearing on the availability of a user from a plurality of devices;

b) evaluating the state information with a plurality of presence rules to create presence information for each of a plurality of categories; and

c) sending the presence information to a plurality of presence applications, which are associated with the plurality of categories,

wherein different views of presence for the user are created and delivered to the presence applications based on an associated category.

2. The method of claim 1 further comprising:

a) receiving a profile from the user; and

b) generating the presence rules for each of the plurality of categories based on the profile, wherein the presence rules define how to evaluate the state information to create the presence information for each of the plurality of categories.

3. The method of claim 1 wherein the state information stems from an interaction with the plurality of devices by the user during traditional use of the device without regard to generating the state or presence information.

4. The method of claim 1 further comprising:

a) receiving a request from the presence application to receive the presence information for the user;

b) associating the presence application with one of the plurality of categories; and

c) authorizing delivery of the presence information to the presence application.

5. The method of claim 4 further comprising:

a) determining initial presence information based on initial state information for the plurality of devices; and

b) delivering the initial presence information for the user to the presence application upon authorizing delivery of the presence information.

6. The method of claim 1 further comprising registering the plurality of devices or systems associated therewith to facilitate reception of the state information.

7. The method of claim 1 wherein the state information for at least one of the plurality of devices includes location information associated with the at least one of the devices.

8. The method of claim 1 wherein the plurality of devices is associated with a plurality of disparate networks.

9. The method of claim 1 wherein at least one of the plurality of devices is a telephone switch and the state information bears on a state of a telephone associated with the telephone switch.

10. The method of claim 9 wherein at least one of the plurality of devices is a mobile telephone switch and corresponding state information bears on the state of a mobile telephone associated with the mobile telephone switch and at least one of the plurality of devices is a landline telephone switch and corresponding state information bears on the state of a landline telephone associated with the landline telephone switch.

11. The method of claim 1 wherein at least one of the plurality of devices is associated with a cable or satellite television system and the state information bears on a state of the at least one of the plurality of devices associated with the cable or satellite television system.

12. The method of claim 1 wherein at least one of the plurality of devices is an internet appliance and the state information bears on a state of the internet appliance.

13. The method of claim 1 wherein at least one of the plurality of devices is associated with a wireless telemetry system and the state information bears on a state of the at least one of the plurality of devices associated with the wireless telemetry system.

14. The method of claim 1 wherein at least one of the plurality of devices is an entertainment device and the state information bears on a state of the entertainment device.

15. The method of claim 1 wherein at least one of the plurality of devices is a physical presence detection system and the state information bears on physical presence of the user as determined by the physical presence detection system.

16. A system for providing presence information comprising:

a) a packet-switched network; and

b) a control system operatively associated with the packet-switched network and adapted to;

i) receive state information bearing on the availability of a user from a plurality of devices;

ii) evaluate the state information with a plurality of presence rules to create presence information for each of a plurality of categories; and

iii) send the presence information to a plurality of presence applications, which are associated with the plurality of categories,

wherein different views of presence for the user are created and delivered to the presence applications based on an associated category.

17. The system of claim 16 wherein said control system is further adapted to:

a) receive a profile from the user; and

b) generate the presence rules for each of the plurality of categories based on the profile, wherein the presence rules define how to evaluate the state information to create the presence information for each of the plurality of categories.

18. The system of claim 16 wherein the state information stems from an interaction with the device by the user during traditional use of the device without regard to generating the state or presence information.

19. The system of claim 16 wherein said control system is further adapted to:

a) receive a request from the presence application to receive the presence information for the user;

b) associate the presence application with one of the plurality of categories; and

c) authorize delivery of the presence information to the presence application.

20. The system of claim 19 wherein said control system is further adapted to:

a) determine initial presence information based on initial state information for the plurality of devices; and

b) deliver the initial presence information for the user to the presence application upon authorizing delivery of the presence information.

21. The system of claim 16 wherein said control system is further adapted to register the plurality of devices or system associated therewith to facilitate reception of the state information.

22. The system of claim 16 wherein the state information for at least one of the plurality of devices includes location information associated with the at least one of the devices.

23. The system of claim 16 wherein the plurality of devices is associated with a plurality of disparate networks.

24. The system of claim 16 wherein at least one of the plurality of devices is a telephone switch and the state information bears on a state of a telephone associated with the telephone switch.

25. The system of claim 24 wherein at least one of the plurality of devices is a mobile telephone switch and corresponding state information bears on the state of a mobile telephone associated with the mobile telephone switch and at least one of the plurality of devices is a landline telephone switch and corresponding state information bears on a state of a landline telephone associated with the landline telephone switch.

26. The system of claim 16 wherein at least one of the plurality of devices is associated with a cable or satellite television system and the state information bears on a state of the at least one of the plurality of devices is associated with the cable or satellite television system.

27. The system of claim 16 wherein at least one of the plurality of devices is an internet appliance and the state information bears on a state of the internet appliance.

28. The system of claim 16 wherein at least one of the plurality of devices is associated with a wireless telemetry system and the state information bears on a state of the at least one of the plurality of devices is associated with the wireless telemetry system.

29. The system of claim 16 wherein at least one of the plurality of devices is an entertainment device and the state information bears on a state of the entertainment device.

30. The system of claim 16 wherein at least one of the plurality of devices is a physical presence detection system and the state information bears on physical presence of the user as determined by the physical presence detection system.

31. A computer readable medium comprising instructions for instructing a computer to:

a) receive state information bearing on the availability of a user;

b) evaluate the state information with a plurality of presence rules to create presence information for each of a plurality of categories; and

c) send the presence information to a plurality of presence applications, which are associated with the plurality of categories,

wherein different views of presence for the user are created and delivered to the presence applications based on an associated category.

32. The computer readable medium of claim 31 comprising further instructions to:

a) receive a profile from the user; and

b) generate the presence rules for each of the plurality of categories based on the profile, wherein the presence rules define how to evaluate the state information to create the presence information for each of the plurality of categories.

33. The computer readable medium of claim 31 wherein the state information stems from an interaction with the device by the user during traditional use of the device without regard to generating the state or presence information.