Method and system for generating a call processing control record

• US 6,658,103 B2
• Filed: 08/31/1998
• Issued: 12/02/2003
• Est. Priority Date: 08/31/1998
• Status: Expired due to Fees

• Current Assignee: SBC Properties, L.P.
• Original Assignee: SBC Properties, L.P.
• Inventors: Woods, Thomas Steven, Lew, Gavin Sueo
• Primary Examiner(s): Tsang, Fan
• Assistant Examiner(s): Escalante, Ovidio
• Application Number:
  US09/144,600
• Publication Number:
  US 20030123623A1
• Time in Patent Office: 1,919 Days
• Field of Search: 379/258, 379/229, 379/67.1, 379/76, 379/84, 379/88.16, 379/88.19, 379/88.2, 379/88.22, 379/88.25, 379/88.23, 379/350, 379/355.01, 379/201.01, 379/201.03, 379/207.02, 379/211.01, 379/211.02, 379/221.08, 379/220.01
• US Class Current: 379/207.02
• CPC Class Codes: H04M 2203/2072 Schedules, e.g. personal calendars
• CPC Class Codes: H04M 3/42161 via computer interface
• CPC Class Codes: H04M 3/53366 Message disposing or creating aspects
• CPC Class Codes: H04M 3/53383 Message registering commands or announcements; Greetings
• CPC Class Codes: H04M 3/54 Arrangements for diverting calls for one subscriber to another predetermined subscriber based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; to voice mail H04M3/53308
• CPC Class Codes: H04M 3/546 in private branch exchanges
• CPC Class Codes: H04M 7/0036 where the data service is an information service

Abstract

A method and system enable the automatic generation of a call processing control record. A user creates a schedule entry comprising a plurality of data entries on an electronic scheduler. The data entries are transmitted from the electronic scheduler to a call processing control record generator. The data entries are compared with stored data. In response to the data entries, the call processing control record generator generates a call processing control record which can be stored in a call processing control record database. The call processing control record can be used to forward calls or transmit an announcement to the calling party.

Claims

1. A method for creating a call processing control record and processing a call from a calling party to a user in accordance with the call processing control record, the method comprising:

(a) receiving a plurality of data entries transmitted from an electronic scheduler, where the plurality of data entries comprise at least a portion of a user'"'"'s schedule;

(b) comparing the plurality of data entries with stored data to determine if the plurality of data entries differ from the stored data;

(c) automatically generating a call processing control record if the plurality of data entries differ from the stored data, where the call processing control record comprises an indication that an announcement should be transmitted to a caller in response to a call being placed to the user during a certain time period and an indication of the user'"'"'s selection of a particular announcement to be transmitted to the caller;

(d) storing the call processing control record in a service control point database;

(e) receiving at a service switching point a call from a calling party;

(f) transmitting a query from the service switching point to the service control point in response to (e);

(g) using service control point to access the call processing control record in response to the receipt of the query;

(h) transmitting call control information from the service control point to the service switching point, the call control information including an indication of the announcement that is to be transmitted to the calling party; and

(i) transmitting the announcement to the calling party in response to the call control information.

2. The method of claim 1, wherein the data entries are transmitted via a telecommunications network.

3. The method of claim 1, wherein the data entries are transmitted via a computer network.

4. The method of claim 1, wherein the data entries are transmitted via the Internet.

5. The method of claim 1, wherein the data entries are transmitted via a computer network utilizing a TCP/IP protocol.

6. The method of claim 1, wherein the data entries are transmitted via a computer network utilizing a X.25 protocol.

7. The method of claim 1, further comprising storing the plurality of data entries in the electronic scheduler prior to (a).

8. The method of claim 1, wherein (i) comprises:

(i1) routing the call from the service switching point to a service node; and

(i2) using the service node to transmit the announcement to the calling party.

9. The method of claim 1, wherein (i) comprises:

(ii) routing the call from the service switching point to an intelligent peripheral; and

(i2) using the intelligent peripheral to transmit the announcement to the calling party.

10. The method of claim 1, wherein the announcement comprises an indication that the user is unavailable.

11. The method of claim 1, wherein the announcement comprises an indication of a telephone number at which the user can be reached.

12. The method of claim 1, wherein the indication of the user'"'"'s selection of a particular announcement to be transmitted to the caller signifies that an announcement comprising an indication that the user is unavailable should be transmitted to the caller.

13. The method of claim 1, wherein the indication of the user'"'"'s selection of a particular announcement to be transmitted to the caller signifies that an announcement comprising an indication of a telephone number at which the user can be reached should be transmitted to the caller.