Methods, systems, and computer program products for generating and providing access to end-user-definable voice portals

• US 6,658,414 B2
• Filed: 03/06/2001
• Issued: 12/02/2003
• Est. Priority Date: 03/06/2001
• Status: Expired due to Fees

• Current Assignee: Topic Radio Incorporated
• Original Assignee: Topic Radio Incorporated
• Inventors: Bryan, Edward Lee, Bennett, David Tracy, Idaszak, Raymond Leo, Balu, Suresh
• Primary Examiner(s): Metjahic, Safet
• Assistant Examiner(s): THAI, HANH B
• Application Number:
  US09/800,371
• Publication Number:
  US 20020146015A1
• Time in Patent Office: 1,001 Days
• Field of Search: 707/1, 707/9, 704/270-275, 379/88.01, 379/88.02
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: H04L 12/1895 for short real-time information, e.g. alarms, notifications, alerts, updates
• CPC Class Codes: H04L 51/00 User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/55 Push-based network services
• CPC Class Codes: Y10S 707/99939 Privileged access

Abstract

A method and system for creating, using, and updating individual user voice portals in a multi-user environment is disclosed. Each user selects data sources, keywords and time intervals for searching the data sources, and grammar for accessing search results. Based on this information, an individual voice portal is created for the user. The requested information is extracted from the specified data sources and cached or stored in a database to increase extraction speed. The user accesses the individual voice portal using a unique identifier assigned to the user and the selected grammar. Because each user has a unique voice portal, the search space for software that interprets the grammar is decreased. As a result, the likelihood of misinterpretation and the time for extracting the requested information are decreased.

Claims

1. A method for generating and providing access to unique per-user voice portals in a multi-user environment, the method comprising:

(a) providing a series of topic templates to a voice portal end user for allowing the end user to define, in real time, a unique voice portal for the end user, the voice portal linking end-user-defined vocabulary words with searches of end-user-selected data sources using end-user-selected keywords and end-user-selected time periods and providing access to search results in an end-user-selected format, wherein at least one of the topic templates is tailored to a particular type of end user and includes fields for receiving user input to select the data sources, keywords, and time periods associated with the particular end user type;

(b) assigning an identifier to the end user for accessing the voice portal;

(c) receiving, via the topic templates, a first input from the end user regarding the end-user-defined vocabulary word for accessing the voice portal;

(d) receiving, via the topic templates, a second input from the end user regarding the end-user-specified data source to be searched;

(e) receiving, via the topic templates, a third input from the first end user regarding the keywords for searching the end-user-specified data source;

(f) receiving a fourth input from the end user regarding the time period for searching the data source;

(g) searching, in advance of receiving the vocabulary word from the end user, the end-user-specified data source using the keywords and the time period and storing the search results;

(h) creating, in real time, the unique voice portal for the end user that provides access to the stored search results in the end-user-specified format;

(i) providing access to the voice portal in response to receiving the identifier and the end-user-specified vocabulary word from the end user through an end user device; and

(j) repeating steps (a)-(i) for each end user in the multi-user system to create, store and provide access to a unique voice portal per user.

2. The method of claim 1 wherein the end-user-specified format comprises audible format.

3. The method of claim 1 wherein the end-user-specified format comprises visual format.

4. The method of claim 1 wherein the end-user-specified format comprises a combination of audible and visual format.

5. The method of claim 1 wherein assigning an identifier to the end user includes assigning a number to the end user.

6. The method of claim 1 wherein assigning an identifier to the end user includes assigning a biometric identifier to the end user.

7. The method of claim 1 wherein receiving the first through fourth inputs includes receiving the first through fourth inputs from each user via a graphical user interface.

8. The method of claim 1 wherein searching the end-user-specified data source includes periodically searching the end-user-specified data source.

9. The method of claim 8 wherein storing the search results includes storing the search results from each iteration of the search.

10. The method of claim 9 wherein providing access to the voice portal includes providing access to the stored search results in response to receiving the end-user-specified vocabulary word.

11. The method of claim 1 wherein the end-user-specified data source is a periodical and wherein searching the end-user-specified data source includes full-text searching editions of the periodical specified by the time period received from the user.

12. The method of claim 1 wherein the end user device comprises a telephone.

13. The method of claim 12 wherein the telephone comprises a mobile telephone.

14. The method of claim 1 wherein the end user device comprises a personal digital assistant.

15. The method of claim 1 wherein the end user device comprises a personal computer.

16. The method of claim 1 comprising receiving a plurality of end-user-specified vocabulary words for each end-user and wherein providing access to the voice portal in response to receiving the end-user-specified vocabulary word comprises providing access to each end-user'"'"'s voice portal using only that user'"'"'s specified vocabulary words.

17. The method of claim 1 comprising allowing each end user to modify at least one of:

the data sources, the keywords, and the vocabulary words associated with that end user'"'"'s unique voice portal.

18. The method of claim 1 wherein receiving the end-user-specified vocabulary word includes receiving the end-user-specified vocabulary word in audible format.

19. The method of claim 1 wherein receiving the end-user-specified vocabulary word includes receiving the user-specified vocabulary word in text format.

20. The method of claim 1 wherein receiving the end-user-specified vocabulary word includes receiving a first user-specified vocabulary word in audible format and a second user-specified vocabulary word in text format.

21. A method for generating and providing access to unique per-user voice portals in a multi-user environment, the method comprising:

(a) providing a series of topic templates to a voice portal end user for allowing the end user to define, in real time, a unique voice portal for the end user, the voice portal linking end-user-defined vocabulary words with searches of end-user-selected data sources using end-user-selected keywords and end-user-selected time periods and providing access to search results in an end-user-selected format, wherein at least one of the topic templates is tailored to a particular type of end user and includes fields for receiving user input to select the data sources, keywords, and time periods associated with the particular end user type;

(b) assigning identifiers to each end user in a multi-user system for accessing unique voice portals for each end user;

(c) receiving, via the topic templates, input from each end user regarding data sources of interest to each user, keywords for searching the data sources, time periods for searching the data sources, and end-user-specified vocabulary words for accessing the data sources;

(d) searching the data sources specified by each end user using the keywords and the time periods and storing the search results;

(e) generating, in real time, a unique voice portal for each end user that allows each user to access and navigate the search results using the vocabulary words specified by that end user; and

(f) providing access for each end user to that end user'"'"'s unique voice portal in response to receiving the identifier for that end user and one of that end user'"'"'s vocabulary words through an end user device.

22. The method of claim 21 wherein assigning identifiers to each end user comprises assigning a number to each end user.

23. The method of claim 21 wherein assigning identifiers to each user comprising assigning a biometric identifier to each end user.

24. The method of claim 21 wherein receiving input from each end user includes receiving input from each user via a graphical user interface.

25. The method of claim 21 wherein searching the data sources comprises periodically searching the data sources and caching the search results for each end user.

26. The method of claim 21 wherein the data source is a periodical and searching the user-specified data source includes full-text searching editions of the periodical specified by the time period received from the end user.

27. The method of claim 21 wherein the end user device comprises a telephone.

28. The method of claim 27 wherein the telephone comprises a mobile telephone.

29. The method of claim 21 wherein the end user device comprises a personal digital assistant.

30. The method of claim 21 wherein the end user device comprises a personal computer.

31. The method of claim 21 comprising receiving a plurality of end-user-specified vocabulary words for each user and wherein providing access to the voice portal in response to receiving the end-user-specified vocabulary word comprises providing access to each end user'"'"'s voice portal using only that end user'"'"'s specified vocabulary words.

32. The method of claim 31 comprising allowing each end user to modify at least one of:

the data sources, the keywords, and the vocabulary words associated with that user'"'"'s unique voice portal.

33. A system for creating and providing access to a per-user voice portal in a multi-user environment, the system comprising:

(a) a user interface for providing a voice portal end user with a series of topic templates for creating, in real time, an individual voice portal for the end user, the topic templates including input cells for allowing the user to enter data sources, keywords and time intervals for searching the data sources, and an audio macro for accessing search results from the data source, the individual voice portal linking end-user-defined audio macros with searches of end-user-selected data sources using end-user-selected keywords and end-user-selected time periods and providing access to search results in an end-user-selected format, wherein at least one of the topic templates is tailored to a particular type of end user and includes fields for receiving user input to select the data sources, keywords, and time periods associated with the particular end user type;

(b) a search engine for receiving the data sources, time intervals, and keywords, input by the end user, extracting information from the data sources, and caching the requested information; and

(c) a topic radio engine for receiving the audio macro from the end user accessing the requested information, and for providing the information to the end user in audible format, thereby creating an individual voice portal for the end user.

34. The system of claim 33 wherein the end user interface comprises a series of hypertext markup language forms for receiving input from the end user.

35. The system of claim 33 wherein the user interface includes at least one topic template for allowing an end user to create an individual voice portal containing information extracted from journal articles of interest to the end user.

36. The system of claim 35 wherein the topic template includes input cells for receiving input from the end user with regard to keywords for searching the journal articles and time intervals for searching the journal articles.

37. The system of claim 33 wherein the user interface includes at least one topic template for allowing an end user to create an individual voice portal containing stock market information of interest to the end user.

38. The system of claim 37 wherein the topic template includes input cells for receiving individual stock identifiers and a time interval from the end user, wherein the topic radio engine generates an individual voice portal including stock market information during the selected time interval for each of the individual stock identifiers.

39. The system of claim 33 wherein the user interface includes a topic template containing information for creating a voice portal for a group of end users.

40. The system of claim 39 wherein the group of end users comprises employees of a company or members of an organization.

41. The system of claim 39 wherein the user interface allows the end user to specify an audio macro and to associate one or more conventional voice portals with the audio macro, wherein the topic radio engine provides homogeneous access to the conventional voice portal in response to receiving the end-user-defined audio macro.

42. A computer program product comprising computer-executable instructions embodied in a computer-readable medium for performing steps comprising:

(a) providing a series of topic templates to a voice Portal end user for allowing the end user to define, in real time, a unique voice Portal for the end user, the voice Portal linking end-user-defined vocabulary words with searches of end-user-selected data sources using end-user-selected keywords and end-user-selected time periods and providing access to search results in an end-user-selected format, wherein at least one of the topic templates is tailored to a particular type of end user and includes fields for receiving user input to select the data sources, keywords, and time periods associated with the particular end user type;

(b) assigning identifiers to each end user in a multi-user system for accessing unique voice portals for each end user;

(c) receiving, via the topic templates, input from each end user regarding data sources of interest to each user, keywords for searching the data sources, time periods for searching the data sources, and end-user-specified vocabulary words for accessing the data sources;

(d) searching the data sources specified by each end user using the keywords and the time periods and storing the search results;

(e) generating, in real time, a unique voice portal for each end user that allows each user to access and navigate the search results using the vocabulary words specified by that end user; and

(f) providing access for each end user to that end user'"'"'s unique voice portal in response to receiving the identifier for that end user and one of that end user'"'"'s vocabulary words through an end user device.

43. The computer program product of claim 42 wherein providing access for each end user includes allowing each user to save information from that end user'"'"'s unique voice portal for later listening or examination.

44. A computer program product comprising computer-executable instructions embodied in a computer-readable medium for performing steps comprising:

(a) providing a series of topic templates to a voice portal end user for allowing the end user to define, in real time, a unique voice portal for the end user, the voice portal linking end-user-defined vocabulary words with searches of end-user-selected data sources using end-user-selected keywords and end-user-selected time periods and providing access to search results in an end-user-selected format, wherein at least one of the topic templates is tailored to a particular type of end user and includes fields for receiving user input to select the data sources, keywords, and time periods associated with the particular end user type;

(b) receiving, via the topic templates, input from the end user regarding data sources that the end user desires to access, a format for receiving information from the data sources, and a word or phrase for accessing and navigating the information retrieved from the data sources;

(c) generating, in real time, a unique voice portal for the end user that allows the end user to access and navigate the information using the word or phrase; and

(d) repeating steps (a)-(c) for a plurality of end users and storing unique voice portals for each of the end users.