Call management implemented using call routing engine
First Claim
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1. A call management method implemented using a call routing engine, the method comprising:
- receiving at the engine a call management request from a first device that the engine provide the first device with a destination label of a second device that is desired to be called by the first device via a network, the second device being identified in the request by a first value; and
determining at the engine the label based, at least in part, upon information correlating the label, the first value and a second value associated with the second device, at least the label and the second value being associated with the second device by the engine during a log-in negotiation involving the engine and the second device.
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Abstract
A call management technique implemented using a call routing engine is disclosed. The technique of the present invention may be used to advantage to implement dialed number translation techniques.
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Citations
40 Claims
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1. A call management method implemented using a call routing engine, the method comprising:
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receiving at the engine a call management request from a first device that the engine provide the first device with a destination label of a second device that is desired to be called by the first device via a network, the second device being identified in the request by a first value; and
determining at the engine the label based, at least in part, upon information correlating the label, the first value and a second value associated with the second device, at least the label and the second value being associated with the second device by the engine during a log-in negotiation involving the engine and the second device. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 33, 37)
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9. A call management system comprising:
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means for receiving at a call routing engine a call management request from a first device that the engine provide the first device with a destination label of a second device that is desired to be called by the first device via a network, the second device being identified in the request by a first value; and
means for determining at the engine, in response to the request, the label based, at least in part, upon information correlating the label, the first value and a second value associated with the second device, at least the label and the second value being associated with the second device by the engine during a log-in negotiation involving the engine and the second device. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16, 34, 38)
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17. A call management apparatus comprising:
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a call routing engine that receives a call management request from a first device that the engine provide the first device with a destination label of a second device that is desired to be called by the first device via a network, the second device being identified in the request by a first value; and
the engine determining, in response to the request, the label based, at least in part, upon information correlating the label, the first value and a second value associated with the second device, at least the label and the second value being associated with the second device by the engine during a log-in negotiation involving the engine and the second device. - View Dependent Claims (18, 19, 20, 21, 22, 23, 24, 35, 39)
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25. Computer-readable memory comprising computer-executable instructions that, when executed, cause:
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receiving at a call routing engine of a call management request from a first device that the engine provide the first device with a destination label of a second device that is to be called by the first device via a network, the second device being identified in the request by a first value; and
determining at the engine of the label based, at least in part, upon information correlating the label, the first value and a second value associated with the second device, at least the label and the second value being associated with the second device by the engine during a log-in negotiation involving the engine and the second device. - View Dependent Claims (26, 27, 28, 29, 30, 31, 32, 36, 40)
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Specification