Mobile personal security monitoring service

• US 6,678,514 B2
• Filed: 12/13/2000
• Issued: 01/13/2004
• Est. Priority Date: 12/13/2000
• Status: Expired due to Fees

• Current Assignee: CDC Propriete Intellectuelle
• Original Assignee: Motorola, Inc. (Motorola Solutions, Inc.)
• Inventors: McKibben, Bernard Richard, Madine, Mary Maureen, Wheeler, Jill Christine
• Primary Examiner(s): Vuong, Quochien B.
• Application Number:
  US09/736,489
• Publication Number:
  US 20020072348A1
• Time in Patent Office: 1,126 Days
• Field of Search: 455/404.1, 455/404.2, 455/456.1, 455/445, 455/556.1, 455/557, 455/344, 455/345, 340/500, 340/539.1, 340/539.11, 340/539.12, 340/539.13
• US Class Current: 455/404.1
• CPC Class Codes: G08B 25/016 Personal emergency signalling and security systems emergency non-personal manually actuated alarm activators G08B25/12
• CPC Class Codes: H04W 4/90 Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
• CPC Class Codes: H04W 76/50 for emergency connections

Abstract

A method for requesting and dispatching emergency services to a wireless communications network customer (102) is provided. When a request for emergency services is transmitted by a customer (102), the request is sent to a monitoring center (108), whereupon the monitoring center (108) evaluates the location of the customer (102), the personal profile of the customer (102), and the nature of the request. The monitoring center (108) then issues an appropriate dispatch to a pool of emergency services providers (110).

Claims

1. A method for requesting emergency services in a wireless communication network for a plurality of customers using a common wireless communication device, the method comprising the steps of:

maintaining a unique personal profile for each of said plurality of customers in a database permanently resident in said common wireless communications device, wherein each unique personal profile comprises at least one of medical and/or contact information about one of said plurality of customers;

receiving a trigger from one of the plurality of customers;

evaluating the trigger to identify said one of said plurality of customers;

determining a geographic location of said one of said plurality of customers; and

transmitting an electronic request for emergency services from said wireless communication device to said wireless communication network in response to said trigger, wherein the electronic request includes the geographic location of said customer and said unique personal profile associated with said identified one of said plurality of customers.

2. The method of claim 1 wherein each of said unique personal profiles comprises a separate and unique request code.

3. The method of claim 1 wherein said trigger corresponds to at least one keypress from a keypad associated with said wireless communications device.

4. The method of claim 1 wherein said receiving step comprises automatically detecting a physical parameter.

5. The method of claim 4 wherein the physical parameter comprises a high-impact collision.

6. The method of claim 4 wherein the physical parameter comprises a high-temperature condition.

7. The method of claim 4 wherein the physical parameter comprises a heart beat of said one of said plurality of customers.

8. The method of claim 1 wherein said trigger corresponds to a voice command.