Method and system for conditionally routing calls

• US 6,678,515 B1
• Filed: 08/19/2000
• Issued: 01/13/2004
• Est. Priority Date: 06/29/2000
• Status: Active Grant

• Current Assignee: Qwest Communications International Incorporated (Lumen Technologies, Inc.)
• Original Assignee: Qwest Communications International Incorporated (Lumen Technologies, Inc.)
• Inventors: Gillespie, Donald E., Robinson, David G., Roman, Marcus
• Primary Examiner(s): Maung, Nay
• Assistant Examiner(s): Lee, John J
• Application Number:
  US09/642,420
• Time in Patent Office: 1,242 Days
• Field of Search: 455/414, 455/413, 455/415, 455/416, 455/417, 455/445, 455/433, 455/432, 455/461, 455/428, 455/435, 455/412.1, 455/414.1, 455/414.2, 455/446, 455/466, 455/426.1, 455/422.1, 455/3.04, 379/211.02, 379/221.01, 379/220.01, 379/221.02
• US Class Current: 455/412.1
• CPC Class Codes: H04M 2207/12 intelligent networks
• CPC Class Codes: H04M 2207/182 wireless circuit-switched
• CPC Class Codes: H04M 3/42068 where the identifier is used to access a profile
• CPC Class Codes: H04M 3/53308 Message originator indirectly connected to the message centre, e.g. after detection of busy or absent state of a called party
• CPC Class Codes: H04M 3/54 Arrangements for diverting calls for one subscriber to another predetermined subscriber based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; to voice mail H04M3/53308

Abstract

A method and system for conditionally forwarding a call for use in a communication network including a switching center in communication with at least one alternative system, and a plurality of subscribers, each subscriber having at least one directory number. The method includes providing a service location register in communication with a switching center, the service location register operative to retrieve stored call termination parameters for each of the subscriber'"'"'s directory numbers and call information for each incoming call to a directory number, the call termination parameters including call forwarding features. A busy or no answer condition is detected for a call to a directory number and the request is forwarded to the service location register for routing instructions. Service logic is applied to disconnect the call or route the call to at least one alternative system.

Claims

1. For use in a communication network including a switching center in communication with at least one alternative system, and a plurality of subscribers, each subscriber having at least one Directory Number (DN), a method for conditionally forwarding a call, comprising:

providing a Service Location Register in communication with the switching center, the service location register operative to retrieve stored called termination parameters for each of the subscriber'"'"'s DNs and call information for each incoming call to a DN, the call termination parameters including call forwarding features and the call information including calling party identification and redirecting party information, the redirecting party information including information indicating any use of an Intelligent Peripheral to redirect the call;

detecting a busy or no answer condition for a call to a DN;

forwarding a request to the Service Location Register for routing instructions; and

applying service logic to disconnect the call or route the call to at least one alternative system.

2. A method as in claim 1, wherein the step of applying service logic includes determining, based on the calling part Directory Number, if the call is a business call or a personal call.

3. A method as in claim 2, wherein the call if forwarded to a first alternative system if the call is a business call and the call is forwarded to a second alternative system if the call is a personal call.

4. A method as in claim 1, wherein the step of applying service logic includes determining if the calling party Directory Number is unrestricted.

5. A method as in claim 4, wherein the call is forwarded to at least one alternative system only if the calling party Directory Number is unrestricted.

6. A method as in claim 1, wherein the step of applying service logic includes determining the time of day the call was placed.

7. A method as in claim 1, wherein the step of applying service logic includes determining the day of the week the call was placed.

8. A method as in claim 1, wherein the step of applying service logic includes determining the date the call was placed.

9. A method as in claim 1, wherein the communication network is a Public Switched Telephone Network (PSTN).

10. A method, as in claim 1, wherein at least one alternative system comprises a Voice Messaging System (VMS).

11. A system as in claim 10, wherein at least one alternative system is a Voice Messaging System (VMS).

12. A method as in claim 1, wherein the step of applying service logic includes steps of:

determining if there is a busy or no answer condition for the call to the Directory Number;

determining if the redirecting information indicates the use of an Intelligent Peripheral;

performing one of the following steps based, at least in part, upon the determining steps;

forwarding the call to at least one alternative system; and

disconnecting the call.

13. For use in a wireless communication network including a Mobile Switching Center (MSC) in communication with at least one Voice Messaging System (VMS) and a plurality of subscribers, each subscriber having at least one Mobile Directory Number (MDN), a method for conditionally forwarding a call to the VMS, comprising:

providing a Wireless Location Register in communication with the MSC, the Wireless Location Registers operative to retrieve stored called termination parameters for each of the subscriber'"'"'s MDNs and call information for each incoming call to a MDN, the call termination parameters including call forwarding features and the call information including calling party identification and redirecting party information, the redirecting party information including information indicating any use of an Intelligent Peripheral to redirect the call;

detecting a busy or no answer condition for a call to a MDN;

forwarding a request to the Wireless Location Register for routing instructions; and

applying service logic to disconnect the call or forward it to at least one Voice Messaging System.

14. A method as in claim 13, wherein the step of applying service logic includes steps of:

determining if there is a busy or no answer condition for the call to the Mobile Directory Number;

determining if the redirecting information indicates the use of an Intelligent Peripheral;

performing one of the following steps based, at least in part, upon the determining steps;

forwarding the call to at least one Voice Messaging System; and

disconnecting the call.

16. A method as in claim 13, wherein the step of applying service logic includes steps of:

determining if there is a busy or no answer condition for the call to the Mobile Directory Number;

determining if the redirecting information indicates the use of an Intelligent Peripheral;

performing one of the following steps based, at least in part, upon the determining steps;

forwarding the call to at least one Voice Messaging System; and

disconnecting the call.

15. For use in a wireless communication network including a Mobile Switching Center (MSC) in communication with at least one Voice Messaging System (VMS) and a plurality of subscribers, each subscriber having at least one Mobile Directory Number (MDN), a method for conditionally forwarding a call to the VMS, comprising:

providing a Wireless Location Register in communication with the MSC, the Wireless Location Register operative to retrieve stored called termination parameters for each of the subscriber'"'"'s NDNs and call information for each incoming call to a MDN, the call termination parameters including call forwarding features and the call information including calling party identification and redirecting party information, the redirecting party information including information indicating any use of an Intelligent Peripheral to redirect the call;

detecting a busy or no answer condition for a call to a MDN;

forwarding a Transfer To Number Request to the Wireless Location Register for routing instructions, the Transfer To Number Request including redirecting reason; and

applying service logic to disconnect the call or forward it to at least one Voice Messaging System.

17. For use in a communication network including at least one alternative system and a plurality of subscribers, each subscriber having at least one Directory Number (DN), a system for conditionally forwarding a call, comprising:

a switching system in communication with at least one alternative system, the switching system operative to detect a busy or no answer condition for a call to a DN and forward a request for routing instructions; and

a service location register in communication with the switching center, the service location register operative to retrieve stored call termination parameters for each of the subscriber'"'"'s Directory Numbers and call information for each incoming call to a DN, the call termination parameters including call forwarding features and the call information including calling party identification and redirecting party identification, the redirecting party information including information indicating any use of an Intelligent Peripheral to redirect the call, the service location register further operative to apply service logic to disconnect the call at the DN or route the call to at least one alternative system.

18. A system as in claim 17, wherein the switching system is a Mobile Switching Center (MSC).

19. A system as in claim 17, wherein the service location register is a Wireless Service Location Register.

20. A system as in claim 17, wherein the step of applying service logic includes steps of:

determining if there is a busy or no answer condition for the call to the Directory Number;

determining if the redirecting information indicates the use of an Intelligent Peripheral;

performing one of the following steps based, at least in part, upon the determining steps;

forwarding the call to at least one alternative system; and

disconnecting the call.