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Automated toll-free telecommunications information service and apparatus

  • US 6,681,008 B2
  • Filed: 06/01/2001
  • Issued: 01/20/2004
  • Est. Priority Date: 06/02/1998
  • Status: Expired due to Fees
First Claim
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1. A method for providing automated toll-free telecommunications information comprising the steps ofreceiving E-Mail data representing a request for toll-free telecommunications information, routing the E-Mail to a service node for providing the toll-free telecommunications information service, collecting a number of data matches to the request, initiating a call to a user corresponding to said request for toll-free information, announcing a voice synthesized announcement corresponding to data representing the data matches, receiving a user selection of at least one of the data matches, launching a toll-free call to a business entity corresponding to the user selection.

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