System for assigning new alerts in response to a plurality of escaltion schemes or assigning an ignore scheme to the new alert
First Claim
1. A system for generating alerts in response to conditions identified on a managed computer, comprising:
- a system for creating a new alert;
a system for assigning a starting priority to the new alert;
a system for selecting an escalation scheme from a plurality of escalation schemes, and assigning the selected escalation scheme to the new alert; and
a system for selecting an ignore scheme from a plurality of ignore schemes, and assigning the ignore scheme to the new alert.
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Accused Products
Abstract
The system and method of this invention automatically manages a group of computers by automatically gathering data, storing the data, analyzing the stored data to identify specified conditions, and initiating automated actions to respond to the detected conditions. The invention, hereafter “SYSTEMWatch AI-L”, comprises a SYSTEMWatch AI-L client which turns a computer into a managed computer, a SYSTEMWatch AI-L console, which turns a computer into a monitoring computer, a SYSTEMWatch AI-L send facility, which allows a system administrator to send commands to various SYSTEMWatch AI-L clients through the SYSTEMWatch AI-L console, and a SYSTEMWatch AI-L report facility which allows a system administrator to query information collected and processed by the SYSTEMWatch AI-L clients and SYSTEMWatch AI-L consoles.
68 Citations
17 Claims
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1. A system for generating alerts in response to conditions identified on a managed computer, comprising:
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a system for creating a new alert;
a system for assigning a starting priority to the new alert;
a system for selecting an escalation scheme from a plurality of escalation schemes, and assigning the selected escalation scheme to the new alert; and
a system for selecting an ignore scheme from a plurality of ignore schemes, and assigning the ignore scheme to the new alert. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A program product stored on a recordable medium for processing an alert generated in response to a condition on a managed computer, comprising:
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a system for changing an alert priority for the alert based on a corresponding escalation scheme stored in a database;
a system for clearing the alert in response to a corresponding flag set in the database; and
a system for ignoring the alert in response to a corresponding escalation scheme stored in the database. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17)
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Specification