Method for controlling a telephone call between two items of terminating equipment

• US 6,687,359 B1
• Filed: 11/08/2000
• Issued: 02/03/2004
• Est. Priority Date: 11/08/2000
• Status: Expired due to Fees

• Current Assignee: Nortel Networks Limited (Nortel Networks Corporation)
• Original Assignee: Nortel Networks Limited (Nortel Networks Corporation)
• Inventors: Brosnan, Michael, DʼArcy, Paul, Fahey, Trevor
• Primary Examiner(s): Matar, Ahmad F.
• Assistant Examiner(s): AL AUBAIDI, RASHA S
• Application Number:
  US09/708,382
• Time in Patent Office: 1,182 Days
• Field of Search: 379/88.03, 379/88.13, 379/209.01, 379/207.15, 379/207.06, 379/207.07, 379/210.01
• US Class Current: 379/209.01
• CPC Class Codes: H04M 2201/12 Counting circuits
• CPC Class Codes: H04M 2201/18 Comparators
• CPC Class Codes: H04M 3/424 Arrangements for automatic redialling at the subscriber's set H04M1/27
• CPC Class Codes: H04M 3/533 Voice mail systems

Abstract

The invention allows a calling party who fails to get through to a called number and is diverted to a mailbox to set-up automatic re-dialling of the number. This entails the calling party'"'"'s phone ringing the called number periodically for a pre-determined period of time, as defined by a user or within a PBX. The call is allowed to ring for a time less than the time at which the call would normally be diverted to the mailbox for the called number. Thus, the call rings for as long as possible without entering the mailbox. The invention thus enables a person to establish a call easily without cluttering the mailbox for the called number.

Claims

1. A telephony exchange for establishing a telephone call been a calling item and a called item of terminating equipment, said called item of terminating equipment being associated with a mailbox to which calls to said called item of terminating equipment are diverted after ringing for a predetermined time, said exchange comprising:

a first detector, responsive to a sign from a calling item of terminating equipment, for determining that a party employing said calling item wishes to employ automatic dialling of a called item;

a second detector arranged to determine a value indicative of said predetermined time which, if met, causes a call to said called item to be diverted to a mailbox; and

an automatic dialling component, responsive to said first detector determining that said party employing said calling item wishes to employ automatic dialling, and responsive to said value being communicated by said second detector, arranged to attempt to establish a call to said called item where said called item rings for a time less than that indicated by said value.

2. A telephony exchange as claimed in claim 1 wherein said automatic dialling component is arranged repeatedly attempt to establish a call at a pre-determined frequency.

3. A telephony exchange as claimed in claim 1 wherein said called item is an item called immediately previously by said calling item.

4. A telephony exchange as claimed in claim 1 wherein at least one item of said terminating equipment is a phone set.

5. A telephony exchange as claimed in claim 1 said first detector is responsive to a programmable function key being activated in a fist manner to cause said telephony exchange to re-dial an immediately previously dialled number, and said first detector is responsive to said programmable function key being activated in a second manner to cause said automatic dialling component to attempt to establish a call to said called item.

6. A telephony exchange as claimed in claim 1 comprising:

an indicator arranged to update a graphical display on said item of terminating equipment to indicate that said party employing said phone set wishes to employ automatic dialing of a called item.

7. A telephony exchange as claimed in claim 1 comprising an indicator arranged to update a textual display on said item of terminating equipment to indicate that said party employing said phone set wishes to employ automatic dialling of a called item.

8. A telephony exchange as claimed in claim 1 comprising an indicator arranged to provide a physical indication on said item of terminating equipment to indicate that said party employing said phone set wishes to employ automatic dialling of a called item.

9. A telephony exchange as claimed in claim 1 wherein at least one item of said terminating equipment comprises a multimedia terminal.

10. A telephony exchange as claimed in claim 1 wherein said exchange is a private branch exchange (PBX) and said two items of terminating equipment are connected to said exchange.

11. A telephony exchange as claimed in claim 1 wherein said exchange is a PBX, said PBX is adapted to communicate with one or more other private branch exchanges using ISDN messaging and one item of said two items of terminating equipment is connected to one of said other private branch exchanges.

12. A telephony exchange as claimed in claim 11 wherein said second detector is arranged to determine from ISDN messages returned from said one other private branch exchange a value indicative of the time for which said called item of terminating equipment rings before a call is diverted to a mailbox for said called item;

and wherein said automatic dialling component is arranged to attempt to establish a call to said called item where said called item rings for a time less than that indicated by said value.

15. A communications network comprising a telephony exchange as claimed in claim 1.

19. A telephony exchange as claimed in claim 1 wherein said value indicative of said predetermined time is determined according to the number of rings detected before the call is diverted to a mailbox.

13. A method for controlling a telephone call between a calling item and a called item of terminating equipment, said called item of terminating equipment being associated with a mailbox to which calls to said called item of terminating equipment are diverted after ringing for a predetermined time, said method comprising the steps of:

receiving a signal from the calling item indicating that a user of the calling item wishes to employ automatic dialling of a called item;

determining a value indicative of said predetermined time which, if met, causes a call to said called item to be diverted to a mailbox; and

automatically attempting to establish a call to said called item where said called item rings for a time less than that indicated by said value.

14. A computer product for controlling a telephone call between a calling item and a called item of terminating equipment, said called item of terminating equipment being associated with a mailbox to which calls to said called item of terminating equipment are diverted after ringing for a predetermined time, said computer program product being arranged to:

receive a signal from the calling item of terminating equipment indicating that a party employing said calling item wishes to employ automatic dialling of a called item;

determine a value indicative of said predetermined time which, if met, causes a call to said called item to be diverted to a mailbox; and

automatically attempt to establish a call to said item where said called item ring for a time less than that indicated by said value.

16. An item of terminating equipment comprising computer program product as claimed in claim 14.

17. An item of terminating equipment as claimed in claim 16 wherein said item is the calling item.

18. A telephony exchange comprising a computer program product as claimed in claim 14.