System for generating and maintaining field service publications
First Claim
1. An equipment publication system, comprising:
- a plurality of service publication units respectively having predetermined path names with each service publication unit object residing in a dedicated directory and each service publication unit having a file name uniquely determined by one of physical object location and action described by the service publication unit, each service publication unit includes a document detailing information regarding a service object related to the equipment, the document having been translated by a script engine to create at least web browser enabled text including static hypertext markup language text, and at least one link to at least one of the other service publications units, the links including a predetermined file name, wherein said service publication units are generated by a groupware product and the single equipment related item is selected from either a part, an adjustment or an error code.
12 Assignments
0 Petitions
Accused Products
Abstract
The present invention is directed at a publication including plural service publication units typically used by a service technician to service a complex product. The units are browser enabled HTML files and include special links to at least one of the other publications units. The links are file names determined within a predetermined naming convention. The publication units are produced with a groupware product and a script for the groupware product along with a process for converting the links. The links, prior to conversion, have the form {{code,link,description}} where “code” corresponds to a publication file name without a file type extension, “link” indicates what should appear in the HTML text and “description” describes the contents of the file for the author. The HTML service publication unit files are stored on a service technician'"'"'s portable computer and accessible at the site of the product. The invention also includes a process allowing a publication author to produce a text document including file name references within the predetermined naming convention. The process converts the publication into the browser enabled document including converting the file name references into browser enable links. The browser document can also include an applet interacting with a product providing data for the document.
44 Citations
11 Claims
-
1. An equipment publication system, comprising:
a plurality of service publication units respectively having predetermined path names with each service publication unit object residing in a dedicated directory and each service publication unit having a file name uniquely determined by one of physical object location and action described by the service publication unit, each service publication unit includes a document detailing information regarding a service object related to the equipment, the document having been translated by a script engine to create at least web browser enabled text including static hypertext markup language text, and at least one link to at least one of the other service publications units, the links including a predetermined file name, wherein said service publication units are generated by a groupware product and the single equipment related item is selected from either a part, an adjustment or an error code. - View Dependent Claims (2, 3, 4, 5, 6)
-
7. An equipment publication system, comprising:
a plurality of service publication units, service publication units have predetermined path names with each service publication unit object residing in a dedicated directory and each service publication unit having a file name uniquely determined by one of physical object location and action described by the service publication unit, each service publication unit including a document detailing information regarding a service object, wherein the document includes at least one link to at least one of the other service publications units, and the links, prior to generation, have the syntax and format {{code, display link, description}} where code corresponds to a publication file name without a file type extension, display link indicates what should appear in the markup language text and description describes the contents of the file for the author. - View Dependent Claims (8, 9, 10, 11)
Specification