Managing redundant electronic messages

• US 6,701,346 B1
• Filed: 07/12/1999
• Issued: 03/02/2004
• Est. Priority Date: 07/12/1999
• Status: Expired due to Term

• Current Assignee: Round Rock Research LLC
• Original Assignee: Micron Technology, Inc.
• Inventors: Klein, Dean A.
• Primary Examiner(s): Dinh, Dung C.
• Assistant Examiner(s): WOO, ISAAC M
• Application Number:
  US09/351,928
• Time in Patent Office: 1,695 Days
• Field of Search: 709/206, 709/207, 709/232, 709/223, 709/224, 709/255
• US Class Current: 709/206
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]

Abstract

A system for managing messages so that redundant messages need not be reviewed by a user. The system monitors electronic messages received by a user, and determines whether the received electronic messages are related to pending electronic messages for the user, such as by being a part of the same message thread. Redundant messages among the related messages are then identified, and are indicated in one or more ways such as by deleting the redundant messages or by altering the visual indicators of the messages presented to the user.

Claims

1. A computer system for managing electronic messages each having message contents, comprising:

a message manager that receives an indication of an electronic message sent to the user and that receives an indication of a response electronic message sent by the user responsive to a unique message identifier of the response electronic message being based upon a unique message identifier of the electronic message, the contents of the response electronic message including the contents of the electronic message; and

a message indicator that, when a copy of the response electronic message is retained for the user, automatically indicates that the electronic message has redundant contents.

2. The computer system of claim 1 wherein the indicating that the electronic message has redundant contents includes deleting the electronic message.

3. The computer system of claim 1 wherein a default visual appearance is used when displaying indicators for electronic messages to the user, and wherein the indicating that the electronic message has redundant contents includes changing the visual appearance of the indicator for the electronic message.

4. The computer system of claim 1 wherein electronic messages received or retained by the user are initially stored in one location, and wherein the indicating that the electronic message has redundant contents includes moving the electronic message to another location.

5. The computer system of claim 1 wherein the message manager further determines that the contents of the response electronic message include the contents of the electronic message by comparing subjects of the electronic message and response electronic message.

6. The computer system of claim 1 wherein the message manager further determines that the contents of the response electronic message include the contents of the electronic message by comparing the contents of the electronic message to the contents of the response electronic message.

7. A computer system for managing electronic messages each having message contents, comprising:

a message manager that receives an indication of an electronic message sent by a user, and that receives an indication of a response electronic message sent to the user responsive to a unique message identifier of the response electronic message being based upon a unique message identifier of the electronic message, the contents of the response electronic message including the contents of the electronic message; and

a message indicator that, when a copy of the electronic message is retained for the user, automatically indicates that the electronic message has redundant contents.

8. The computer system of claim 7 wherein the indicating that the electronic message has redundant contents includes deleting the electronic message.

9. The computer system of claim 7 wherein a default visual appearance is used when displaying indicators for electronic messages to the user, and wherein the indicating that the electronic message has redundant contents includes changing the visual appearance of the indicator for the electronic message.

10. The computer system of claim 7 wherein electronic messages received or retained by the user are initially stored in one location, and wherein the indicating that the electronic message has redundant contents includes moving the electronic message to another location.

11. The computer system of claim 7 wherein the message manager further determines that the contents of the response electronic message include the contents of the electronic message by comparing subjects of the electronic message and response electronic message.

12. The computer system of claim 7 wherein the message manager further determines that the contents of the response electronic message include the contents of the electronic message by comparing the contents of the electronic message to the contents of the response electronic message.

13. A computer-readable medium whose contents cause a computer system to manage electronic messages each having message contents by:

receiving an indication of an electronic message sent to the user;

receiving an indication of a response electronic message sent by the user, the contents of the response electronic message including the contents of the electronic message when a unique message identifier of the response electronic message is based upon a unique message identifier of the electronic message; and

when a copy of the response electronic message is retained for the user, automatically indicating that the electronic message has redundant contents.

14. The computer-readable medium of claim 13 wherein the indicating that the electronic message has redundant contents includes deleting the electronic message.

15. The computer-readable medium of claim 13 wherein the contents of the computer-readable medium further cause the computer system to determine that the contents of the response electronic message include the contents of the electronic message by comparing subjects of the electronic message and response electronic message.

16. The computer-readable medium of claim 13 wherein the contents of the computer-readable medium further cause the computer system to determine that the contents of the response electronic message include the contents of the electronic message by comparing the contents of the electronic message to the contents of the response electronic message.

17. A computer-readable medium whose contents cause a computer system to manage electronic messages each having message contents by:

receiving an indication of an electronic message sent by a user;

receiving an indication of a response electronic message sent to the user when a unique message identifier of the response electronic message is based upon a unique message identifier of the electronic message, the contents of the response electronic message including the contents of the electronic message; and

when a copy of the electronic message is retained for the user, automatically indicating that the electronic message has redundant contents.

18. The computer-readable medium of claim 17 wherein the indicating that the electronic message has redundant contents includes deleting the electronic message.

19. The computer-readable medium of claim 17 wherein the contents of the computer-readable medium further cause the computer system to determine that the contents of the response electronic message include the contents of the electronic message by comparing subjects of the electronic message and response electronic message.

20. The computer-readable medium of claim 17 wherein the contents of the computer-readable medium further cause the computer system to determine that the contents of the response electronic message include the contents of the electronic message by comparing the contents of the electronic message to the contents of the response electronic message.