Method for replacing technologically aging sub-systems in a system
First Claim
1. A method for replacing technologically aging sub-systems in a system, comprising the steps of:
- maintaining a central customer databank for customers of a party responsible for servicing systems respectively owned by said customers, each of said systems containing at least one sub-system using technologically aging hardware and using technologically aging software;
in said databank, for each customer, classifying said sub-system in an age class dependent on an age of said hardware and said software;
before repairing said hardware of a sub-system for a customer, interrogating said databank to determine, dependent on the age class of the sub-system for said customer, whether a complete sub-system replacement is required;
if interrogation of said databank indicates a complete sub-system replacement is required, completely replacing the sub-system for said customer and updating said databank entry for that customer to indicate replacement of the sub-system;
before upgrading said software of a sub-system for a customer, interrogating said databank to determine whether a complete sub-system replacement for that customer is required dependent on the age class of the sub-system; and
if interrogation of said databank indicates that a complete replacement of the sub-system is required, replacing said sub-system and upgrading software for the replacement sub-system to a latest generation, and updating said databank to indicate the replacement sub-system and the upgraded software.
2 Assignments
0 Petitions
Accused Products
Abstract
In a method for replacing technologically aging sub-systems and software in a system of which the sub-systems are components, a data bank is maintained by a service provider for each customer. In the data bank, the sub-system currently installed at the customer is indicated. Before replacing a part of a sub-system, the data bank is interrogated to determine whether, dependent on the age class of the sub-system, the entire sub-system should be replaced. If so, replacement of the entire sub-system is undertaken, and the data bank is updated. Similarly, before upgrading software for a customer'"'"'s sub-system, the data bank is interrogated to determine whether replacement of the sub-system is required, given the age class of the sub-system. If so, the sub-system is replaced and software appropriate for the replaced sub-system is then installed.
17 Citations
2 Claims
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1. A method for replacing technologically aging sub-systems in a system, comprising the steps of:
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maintaining a central customer databank for customers of a party responsible for servicing systems respectively owned by said customers, each of said systems containing at least one sub-system using technologically aging hardware and using technologically aging software;
in said databank, for each customer, classifying said sub-system in an age class dependent on an age of said hardware and said software;
before repairing said hardware of a sub-system for a customer, interrogating said databank to determine, dependent on the age class of the sub-system for said customer, whether a complete sub-system replacement is required;
if interrogation of said databank indicates a complete sub-system replacement is required, completely replacing the sub-system for said customer and updating said databank entry for that customer to indicate replacement of the sub-system;
before upgrading said software of a sub-system for a customer, interrogating said databank to determine whether a complete sub-system replacement for that customer is required dependent on the age class of the sub-system; and
if interrogation of said databank indicates that a complete replacement of the sub-system is required, replacing said sub-system and upgrading software for the replacement sub-system to a latest generation, and updating said databank to indicate the replacement sub-system and the upgraded software. - View Dependent Claims (2)
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Specification