Method for returning merchandise

• US 6,714,922 B1
• Filed: 11/27/2000
• Issued: 03/30/2004
• Est. Priority Date: 11/27/2000
• Status: Active Grant

• Current Assignee: Pitney Bowes Incorporated (Böwe Systec AG)
• Original Assignee: Pitney Bowes Incorporated (Böwe Systec AG)
• Inventors: Siveyer, Ian A., Garvey, Susan, Moughty, Brian J., Sethi, Ahjaz A., Sansone, Ronald P., Law, Robert A.
• Primary Examiner(s): Dixon, Thomas A.
• Assistant Examiner(s): WOO, RICHARD SUKYOON
• Application Number:
  US09/722,812
• Time in Patent Office: 1,219 Days
• Field of Search: 705/400, 705/401, 705/402, 705/406, 705/408, 705/410, 705/26
• US Class Current: 705/406
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G07B 2017/0058 Printing of code
• CPC Class Codes: G07B 2017/0062 Label
• CPC Class Codes: G09F 3/0288 Labels or tickets consisting of more than one part, e.g. with address of sender or other reference on separate section to main label; Multi-copy labels

Abstract

Merchandise Return Label may be printed on a buyer'"'"'s computer printer and paid for by the seller'"'"'s postage meter. Goods mailed with the Merchandise Return Label will be considered metered mail. Returned goods may be delivered directly to the buyer, and postal employees will not have to manually complete the Merchandise Return Label. Since the mailing of the returned goods was paid for by a postage meter, the Post Office would not have to receive payment from the seller when the seller receives the package.

Claims

1. A method for a buyer to return goods to a seller, said method includes the steps of:

A) packing buyer ordered goods in a container addressed to the buyer;

B) affixing a metered indicia to the container, that identifies the container and its contents, which is charged to a sellers meter account for delivery of the container;

C) sending information in the indicia, the buyers address, the sellers meter number and container contents to one or more data centers;

D) delivering the container to the buyer;

E) notifying a data center of the buyers intention to return all or some of the goods in the container to the seller;

F) forming at the data center a label having a metered indicia that is charged to the seller'"'"'s meter account;

G) delivering the label to the buyers address;

H) affixing the label to the container or affixing the label to a return container containing the goods the buyer is returning to the seller; and

I) delivering the container having the returned goods to the seller.

2. The method claimed in claim 1, further including the step of:

crediting the buyer for the returned goods.

3. The method claimed in claim 1, wherein the label is delivered to the buyer via the internet.

4. The method claimed in claim 1, wherein the label is delivered to the buyer via facsimile.

5. The method claimed in claim 1, wherein the label is delivered to the buyer by expedited mail service.

6. The method claimed in claim 1, further including the step of:

charging a carrier for the amount debited to the sellers meter at the data center.

7. The method claimed in claim 6, wherein the carrier is the United States Postal Service.

8. The method claimed in claim 6, wherein the carrier is a private delivery service.

9. The method claimed in claim 6, wherein the carrier is a goods pick up service.

10. The method claimed in claim 1, wherein the label includes carrier fees for selected services to deliver the container to the seller.

11. The method claimed in claim 10, wherein the data center calculates the total fees that are due the carrier for the selected services.

12. A method for a buyer to return goods to a seller, said method includes the steps of:

A) delivering buyer ordered goods in a container addressed to the buyer having a metered indicia affixed to the container, that identifies the container and its contents, which is charged to a sellers meter account for delivery of the container;

B) sending information in the indicia, the buyers address, the sellers meter number and container contents to one or more data centers;

C) delivering the container to the buyer;

D) notifying a data center of the buyer'"'"'s intention to return all or some of the goods in the container;

E) forming at the data center a label having a metered indicia that is charged to the seller'"'"'s meter; and

F) delivering the container with the labels affixed thereto and containing the returned goods to the seller.

13. The method claimed in claim 12, further including the step of:

reading the metered indicia to determine whether or not the indicia have been paid for.