Method and system for activating a roadside assistance membership

• US 6,726,107 B1
• Filed: 04/12/2002
• Issued: 04/27/2004
• Est. Priority Date: 04/12/2002
• Status: Expired due to Term

• Current Assignee: TracFone Wireless, Inc. (Verizon Communications Inc.)
• Original Assignee: TracFone Wireless, Inc. (Verizon Communications Inc.)
• Inventors: Ruth, James R.
• Primary Examiner(s): Le, Thien M.
• Assistant Examiner(s): TRAIL, ALLYSON NEEL
• Application Number:
  US10/121,239
• Time in Patent Office: 746 Days
• Field of Search: 235/487, 235/492, 235/375, 235/435, 235/449, 235/381, 235/380
• US Class Current: 235/487
• CPC Class Codes: G06Q 20/341 Active cards, i.e. cards including their own processing means, e.g. including an IC or chip
• CPC Class Codes: G06Q 20/355 Personalisation of cards for use
• CPC Class Codes: G07F 7/1008 Active credit-cards provided with means to personalise their use, e.g. with PIN-introduction/comparison system

Abstract

Roadside assistance memberships are sold and activated by offering membership as a retail product. A roadside assistance package is offered as a retail item at a store. The customer pays for the membership at the retail vendor and activates at a later time. One method for activating the roadside assistance memberships is by a customer purchase of a member card for a roadside assistance membership associated with the membership at a retail vendor. The retail vendor then provides an indication of the purchase to a service vendor. The service vendor sets the purchased roadside assistance membership to a state from which it can be activated. The service vendor receives a roadside assistance membership number from a customer. When the roadside assistance membership number is indicated to be ready for activation, as indicated by the retail vendor, the service vendor activates the membership.

Claims

1. A method for vending roadside assistance memberships, comprising:

offering a roadside assistance membership for sale at retail vendor, wherein the offering a roadside assistance membership comprises, offering a roadside assistance membership card at the retail vendor, the roadside assistance membership card including a retail tracking code and a roadside assistance membership number; and

transmitting the membership number to release the membership number for activation to indicate that the roadside assistance membership has been purchased;

receiving an indication from the retail vendor that the roadside assistance membership has been purchased by a customer;

separately from said step of receiving the indication from the retail vendor, receiving an identifier associated with the purchased roadside assistance membership service from the customer; and

in response to receiving the indication from the retail vendor and separately receiving said identifier from the customer, activating the roadside assistance membership for the customer.

2. The method of claim 1, wherein said release of the membership number for activation is by setting the roadside assistance membership as “

active-ready.”

3. The method of claim 1, wherein the identifier associated with the purchased roadside assistance membership service comprises:

the roadside assistance membership number.

4. The method of claim 3, further comprising:

receiving service information relating to said roadside assistance from the customer.

5. A method for vending roadside assistance memberships, comprising:

offering a roadside assistance membership for sale at retail vendor, wherein the offering a roadside assistance membership comprises,

offering a roadside assistance membership card at the retail vendor, the roadside assistance membership card including a retail tracking code and a roadside assistance membership number;

transmitting the tracking code to release the membership number for activation to indicate that the roadside assistance membership has been purchased

receiving an indication from the retail vendor that the roadside assistance membership has been purchased by a customer;

separately from said step of receiving the indication from the retail vendor, receiving an identifier associated with the purchased roadside assistance membership service from the customer; and

in response to receiving the indication from the retail vendor and separately receiving said identifier from the customer, activating the roadside assistance membership for the customer.

6. A method for vending roadside assistance memberships, comprising:

offering a roadside assistance membership for sale at retail vendor, wherein the offering a roadside assistance membership comprises,

offering a roadside assistance membership at the retail vendor, the retail vendor printing a roadside assistance membership number at the time of purchase of the roadside assistance membership;

receiving an indication from the retail vendor that the roadside assistance membership has been purchased by a customer;

separately from said step of receiving the indication from the retail vendor, receiving an identifier associated with the purchased roadside assistance membership service from the customer; and

in response to receiving the indication from the retail vendor and separately receiving said identifier from the customer, activating the roadside assistance membership for the customer.

7. A method of activating roadside assistance membership provided to a customer by a service vendor, the roadside assistance membership sold to the customer by a retail vendor, comprising:

offering a roadside assistance member card for sale by a retail vendor, the card including a retail tracking code adapted to indicate a card purchase and including a membership number associated with the roadside assistance membership offered by the service vendor;

receiving the retail tracking code from the retail vendor to release the membership number for activation;

separately from said step of receiving the indication from the retail vendor, receiving the membership number from the customer;

separately from said step of receiving the indication from the retail vendor, receiving membership information relating to said roadside assistance from the customer; and

activating the roadside assistance membership in response to receiving the membership number and the membership information when the membership number is released for activation.

8. The method of claim 7, wherein the member card includes a bar code indicating the retail tracking code.

9. The method of claim 7, wherein the retail tracking code indicates a membership number and a roadside assistance membership identifier.

10. The method of claim 7, wherein the retail tracking code is unique to the member card.

11. The method of claim 7, wherein said receiving the membership number from the customer is by an Internet connection.

12. The method of claim 7, wherein the customer provides membership information by interacting with at least one Internet document.

13. The method of claim 7, wherein the retail tracking code is automatically processed by a server system of the service vendor to release the membership number for activation.

14. The method of claim 7, wherein said membership number is printed on said roadside assistance member card at the time of purchase by the customer of the roadside assistance membership.

15. A system for activating a roadside assistance membership offered by a service vendor, comprising:

a retail vendor, the retail vendor providing a roadside assistance member card to a customer upon the customer'"'"'s purchase of the roadside assistance membership, the member card including a retail tracking code and a membership number for the roadside assistance membership offered by the service vendor, coupled to a retail vendor, the retail vendor transmitting the membership number and/or tracking code to a service vendor server in response to the customer purchasing the roadside assistance member card; and

a service vendor server, the service vendor associated with a membership database, the service vendor server releasing for activation a membership number corresponding to a roadside assistance membership by updating the membership database in response to receiving a retail tracking code corresponding to the membership number and the roadside assistance membership from the retail vendor, the service vendor server accessing membership number status data to determine whether a membership number for a roadside assistance membership is released for activation, the service vendor server receiving separately from receiving said retail tracking code a roadside assistance membership number and associated membership information for a membership from a customer, the service vendor server activating the roadside assistance membership for the customer when the roadside assistance membership number for the roadside assistance membership is released for activation and said membership information is separately received from the customer.

16. The system of claim 15, wherein the member card includes a bar code indicating the retail tracking code.

17. The system of claim 15, wherein the retail tracking code is associated with a membership number and a service.

18. The system of claim 15, wherein the retail tracking code is unique to the member card.

19. The system of claim 15, wherein the retail vendor and the service vendor communicate membership status information by an Internet connection.

20. The system of claim 15, wherein the customer provides membership information to the service vendor by interacting with at least one Internet document.

21. The system of claim 15, wherein the retail tracking code is automatically processed by a server system of the service vendor to release the membership number for activation.