Monitoring and communication system for stationary and mobile persons
First Claim
1. A monitoring and communication system for a supervised person, comprising:
- a) a computer system having a memory means, an automated calling means, a first receiving means, and a verifying means, said memory means for storing indications of personal data of the supervised person including indications of a contact schedule and inquiry data; and
b) a communication means for communication between the supervised person and the computer system and having a second receiving means, at least one of an audio means and a visual means coupled to said 2nd receiving means, an input means, and a transmitting means coupled to said input means, said automated calling means for automatically calling said communication means according to said contact schedule and transmitting said inquiry data from said computer system to said communication means, said verifying means for verifying that a responder utilizing said communication means is the supervised person, said second receiving means for receiving said inquiry data and providing said inquiry data to said at least one of an audio means and a visual means for presentation to the supervised person, said input means for permitting the person to provide a response to said inquiry data for transmission by said transmitting means, and said first receiving means for receiving at said computer system said response transmitted by said transmitting means.
3 Assignments
0 Petitions
Accused Products
Abstract
A monitoring and communication system for monitoring a supervised person is provided. The system includes a preferably portable personal communication device (PCD), e.g., a portable telephone, and further includes a computer system which stores a contact plan for the supervised person and which is in two-way communication with the PCD. The computer system, using an automated phone call routine, automatically initiates the transmission of electronic voice messages or inquiries to the supervised person'"'"'s PCD. The computer system records responses transmitted by the supervised person'"'"'s PCD back to the computer system. The system can contact the supervised person anywhere within a service area. The supervised person responds to one or more questions or requests from the computer system by pressing appropriate keys on the PCD, thereby transmitting responses. The responses are recorded by the computer system. If the computer system does not receive a response from the supervised person'"'"'s PCD or if the responses do not fall within compliance guidelines, the contact plan is forwarded to personnel for either follow up contact or to or provide other assistance. Responses, or the lack thereof, may also be forward to a third party; for example, in the case of the supervised person being a child, the third party may be a parent of the child.
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Citations
39 Claims
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1. A monitoring and communication system for a supervised person, comprising:
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a) a computer system having a memory means, an automated calling means, a first receiving means, and a verifying means, said memory means for storing indications of personal data of the supervised person including indications of a contact schedule and inquiry data; and
b) a communication means for communication between the supervised person and the computer system and having a second receiving means, at least one of an audio means and a visual means coupled to said 2nd receiving means, an input means, and a transmitting means coupled to said input means, said automated calling means for automatically calling said communication means according to said contact schedule and transmitting said inquiry data from said computer system to said communication means, said verifying means for verifying that a responder utilizing said communication means is the supervised person, said second receiving means for receiving said inquiry data and providing said inquiry data to said at least one of an audio means and a visual means for presentation to the supervised person, said input means for permitting the person to provide a response to said inquiry data for transmission by said transmitting means, and said first receiving means for receiving at said computer system said response transmitted by said transmitting means. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
said indications of personal data further includes indications of compliance and said computer system includes means for comparing said response with said indications of compliance to determine whether the response is within the bounds of said indications of compliance.
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3. The monitoring and communication system according to claim 1, wherein:
said inquiry data is at least one voice message.
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4. The monitoring and communication system according to claim 3, wherein:
said computer system further includes a recording means for recording a response to said at least one voice message.
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5. The monitoring and communication system according to claim 1, wherein:
said input means is at least one of an alpha input means, a numeric input means, and an audio input means.
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6. The monitoring and communication system according to claim 1, wherein:
said input means is a digital to multiple frequency keypad.
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7. The monitoring and communication system according to claim 1, wherein:
said at least one of an audio means and a visual means comprises an alphanumeric display.
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8. The monitoring and communication system according to claim 1, wherein:
said verifying means comprises indications of at least one of a password, a numerical identification number, and voice identifying characteristics stored in said personal data.
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9. The monitoring and communication system according to claim 1, wherein:
said computer system further includes a recording means for recording said first response.
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10. The monitoring and communication system according to claim 1, wherein:
said computer system further includes a reporting means for reporting communications with the supervised person.
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11. The monitoring and communication system according to claim 1, further comprising:
c) timeout means for causing said computer system to contact a third party when said first receiving means fails to contact said communication means or to receive said response from said communication means within a predetermined period of time after said automated calling means automatically calls said communication means.
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12. A monitoring and communication system for use by a mobile supervised person, comprising:
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a) a computer system having a memory means, an automated calling means, and a first receiving means, said memory means for storing indications of a personal data module for the supervised person including indications of a contact schedule and inquiry data; and
b) a portable communication device adapted to be carried by the supervised person and having a second receiving means, at least one of an audio means and a visual means coupled to said receiving means, an input means, and a transmitting means coupled to said input means, said automated calling means for automatically calling said portable communication device according to said contact schedule and transmitting said inquiry data from said computer system to said portable communication device, said second receiving means for receiving said inquiry data and providing said inquiry data to said at least one audio means and visual means for presentation to the supervised person, said input means for permitting the supervised person to provide a response to said inquiry data for transmission by said transmitting means, and said first receiving means for receiving at said computer system said response transmitted by said transmitting means. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24)
said indications of personal data further includes indications of compliance and said computer system includes means for comparing said response with said indications of compliance to determine whether the response is within the bounds of said indications of compliance.
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14. The monitoring and communication system according to claim 12, wherein:
said inquiry data is at least one voice message.
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15. The monitoring and communication system according to claim 12, wherein:
said computer system further includes a recording means for recording a response to said at least one voice message.
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16. The monitoring and communication system according to claim 12, wherein:
said input means is at least one of an alpha input means, a numeric input means, and an audio input means.
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17. The monitoring and communication system according to claim 12, wherein:
said input means is a digital to multiple frequency keypad.
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18. The monitoring and communication system according to claim 12, wherein:
said at least one of an audio means and a visual means comprises an alphanumeric display.
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19. The monitoring and communication system according to claim 12, wherein:
said portable communication device is one of a cellular telephone and a pager.
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20. The monitoring and communication system according to claim 12, wherein:
verifying means for verifying that a responder using said communication device is the supervised person.
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21. The monitoring and communication system according to claim 20, wherein:
said verifying means comprises indications of one of a password, a numerical identification number, and voice identifying characteristics stored in said personal data.
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22. The monitoring and communication system according to claim 12, wherein:
said computer system further includes a recording means for recording said first response.
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23. The monitoring and communication system according to claim 12, wherein:
said computer system further includes a reporting means for reporting communications with the supervised person.
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24. The monitoring and communication system according to claim 12, further comprising:
c) timeout means for causing said computer system to contact a third party when said first receiving means fails to contact said communication device or to receive said response from said communication device within a predetermined period of time after said automated calling means automatically calls said communication device.
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25. A method of communicating with a supervised person to provide a degree of supervision to the supervised person, comprising:
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a) providing a portable communication device to the supervised person;
b) initiating a contact by a computer to the portable communication device at a first time determined by a contact plan stored at the computer and at a second time selected by the supervised person;
c) automatically transmitting an inquiry message from the computer system to the portable communication device; and
d) in response to the supervised person inputting into the portable communication device a response to the inquiry message, receiving at the computer system the response from the portable communication device. - View Dependent Claims (26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39)
the response is a voice message.
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27. A method according to claim 25, further comprising:
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e) comparing the response to indications of compliance stored in the computer system; and
f) determining whether the response is in agreement with the indications of compliance.
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28. A method according to claim 27, further comprising:
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g) making human contact with the supervised person; and
h) based on said making human contact, performing an action.
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29. A method according to claim 27, further comprising:
g) if the response is not in agreement with the indications of compliance, contacting another person.
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30. A method of according to claim 25, wherein:
the inquiry message is transmitted from the computer system to the portable communication device via one of a cellular system and a radio-based system.
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31. A method according to claim 25, further comprising:
e) recording the response in a memory means for storing responses.
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32. A method according to claim 25, further comprising:
e) reporting the contact to at least one of the person and a second person.
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33. A method according to claim 25, further comprising:
e) statistically analyzing the frequency of successfully receiving at the computer system a response relative to contact attempts by the computer system to the portable communication device.
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34. A method according to claim 25, further comprising:
e) verifying that a responder using the communication device is the supervised person.
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35. A method according to claim 34, wherein:
said verifying includes comparing at least one of a password, a numerical identification number, and a voice identifying characteristic input by the responder with the same of at least one of a password, a numerical identification number, and a voice identifying characteristic of the supervised person stored in the computer system.
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36. A method according to claim 25, wherein:
said inquiry message is a voice message.
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37. A method according to claim 36, further comprising:
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e) at least one of adding and deleting inquiry messages, wherein said inquiry message was recorded by a supervisor of the supervised person, and at least one of adding and deleting inquiry messages comprises the supervisor contacting the computer system and providing to the computer system a password.
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38. A method according to claim 25 wherein initiating the contact at the second time includes receiving an input from the supervised person to delay the contact by a snooze delay time.
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39. A method according to claim 25 wherein initiating the contact at the second time includes receiving an input from the supervised person to repeat the contact at a later time.
Specification