Method for providing additional information to a telephone customer having a non-published telephone number
First Claim
1. A method of informing a non-published customer of the number of a calling party who has attempted to obtain their non-published telephone number from directory assistance, comprising the steps of:
- (a) receiving a call for directory assistance from the calling party;
(b) determining whether a telephone number for which directory assistance is requested is associated with a non-published customer;
(c) if the telephone number is associated with a non-published customer forwarding the call to a service node;
(d) obtaining at least a telephone number of the calling party;
(e) placing a notification call to the non-published customer;
(f) notifying the non-published customer of at least the telephone number of the calling party, and (g) when authorized, calling back the calling party and informing the calling party of the telephone number belonging to the non-published customer.
1 Assignment
0 Petitions
Accused Products
Abstract
A method and system for notifying a non-published customer of a telephone network the number and possibly the identity of callers who have been attempting to obtain their non-published number from directory assistance. When a calling party calls for directory assistance, it is determined whether the telephone number sought is a non-published. If so, the call is forwarded to a service package application on a service node where at least a telephone number, and preferably also the name, of the calling party is obtained. A notification call is then placed to the non-published customer and the customer is provided with at least the telephone number and possibly the name of the calling party.
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Citations
8 Claims
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1. A method of informing a non-published customer of the number of a calling party who has attempted to obtain their non-published telephone number from directory assistance, comprising the steps of:
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(a) receiving a call for directory assistance from the calling party;
(b) determining whether a telephone number for which directory assistance is requested is associated with a non-published customer;
(c) if the telephone number is associated with a non-published customer forwarding the call to a service node;
(d) obtaining at least a telephone number of the calling party;
(e) placing a notification call to the non-published customer;
(f) notifying the non-published customer of at least the telephone number of the calling party, and (g) when authorized, calling back the calling party and informing the calling party of the telephone number belonging to the non-published customer. - View Dependent Claims (2, 3, 4)
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- 5. A system for informing a non-published customer of the identity of a calling party requesting directory assistance for the non-published customer'"'"'s telephone number, the system comprising a service node connected to a telephone network and operable to receive calls forwarded from a directory assistance node, the service node being capable of determining at least one of a telephone number and a name of the calling party, wherein the service node places a notification call to the non-published customer and notifies the non-published customer of the at least one of the calling party'"'"'s telephone number and name, and wherein, when authorized, the service node call the calling party back and informs the calling party of the non-published customer'"'"'s telephone number.
Specification