Centralized service management system for two-way interactive communication devices in data networks
DCFirst Claim
1. A system configured to manage and process service requests within a data network, comprising:
- a link server device configured to receive a service request from an interactive communication device, wherein the link server device attaches link server information to the service request, the link server information indicating functions the link server device is capable of executing;
a server device configured to receive the service request from the link server device and supply a service request response based upon information in the service request and the link server information;
wherein the service request response comprises a multi-part response including service request data and a status response; and
wherein the link server executes a service command upon receipt of the service request response and supplies the status response to the interactive communication device.
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Accused Products
Abstract
A system configured to manage and process service requests within a data network. The system comprises a link server device that is configured to receive a service request from an interactive communication device, wherein the link server device attaches link server information to the service request indicating the operational capabilities of the link server device. A server device configured to receive the service request from the link server device and supply a service request response based upon information in the service request and the link server information. Wherein the link server executes a service command upon receipt of the service request response and supplies a status response to the interactive communication device.
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Citations
29 Claims
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1. A system configured to manage and process service requests within a data network, comprising:
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a link server device configured to receive a service request from an interactive communication device, wherein the link server device attaches link server information to the service request, the link server information indicating functions the link server device is capable of executing;
a server device configured to receive the service request from the link server device and supply a service request response based upon information in the service request and the link server information;
wherein the service request response comprises a multi-part response including service request data and a status response; and
wherein the link server executes a service command upon receipt of the service request response and supplies the status response to the interactive communication device. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A method of managing and processing service requests within a data network, the method comprising:
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receiving a service request from an interactive communication device;
attaching link server information to the service request, the link server information indicating functions a link server device is capable of executing;
forwarding the service request including the attached link server information to a server device configured to supply a service request response based upon information contained in the service request;
wherein the service request response comprises a multi-part response including service request data and a status response;
executing a service command upon the receipt of the service request response; and
supplying the status response to the interactive communication device. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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15. A system containing program code for managing and processing service requests within a data network, the system comprising:
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first program code for supplying a service request to a link server device, wherein the link server device comprises program code for attaching link server information to the service request, the link server information indicating functions the link server device is capable of executing;
second program code for supplying the service request to a server device configured to supply a service request response based upon information contained in the service request and the link server information;
wherein the service request response comprises a multi-part response including service request data and a status response;
third program code for executing a service command upon the receipt of the service request response; and
fourth program code for supplying the status response to a source of the service request. - View Dependent Claims (16, 17, 18, 19, 20, 21)
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22. A method of managing and processing service requests within a data network, the method comprising:
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generating a service request upon receiving a request from a wireless network, the request originating from an interactive mobile communication device coupled to the wireless network, the service request including link server information attached by a link server device indicating functions the link server device is capable of executing;
forwarding the service request to a server device configured to supply a service request response based upon information contained in the service request;
wherein the service request response comprises a multi-part response including service request data and a status response; and
executing a service command upon the receipt of the service request response. - View Dependent Claims (23, 24, 25)
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26. A method of managing and processing service requests within a data network, the method comprising:
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receiving an input from a user to output service request data to a terminal;
the service request data accessible from a server device coupled to a landnet;
generating a service request in response to the input;
the service request comprising an address identifier identifying a link server remotely located and coupled between a wireless network and the landnet;
sending the service request to the link server through the wireless network, the link server attaching link server information to the service request, the link server information indicating functions a link server device is capable of executing; and
receiving a status response from the link server after the service request is processed in the server device, wherein the status response is included in a multi-part response received in the link server when the service request is processed in the server device. - View Dependent Claims (27, 28, 29)
receiving a status response from the link server when the service request data are successfully output on the terminal.
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Specification