System and method for providing user-configured telephone service in a data network telephony system
DCFirst Claim
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1. A system for providing telephone service comprising:
- at least one data network telephone connected to a data network operable to provide a plurality of data communication channels, the data network telephone being operable to communicate voice signals as data packets on a voice over data channel, the voice over data channel being one of the plurality of data communications channels on the data network containing packetized voice signals;
the data network telephone being operable to convert data packets communicated on the voice over data channel to voice;
the data network telephone being operable to perform a plurality of feature enhancements; and
a service provider server connected to the data network, the service provider server (i) operable to provide to a user with a web page order screen in a web browser of a workstation, the web page order screen allowing the service provider server to obtain a user-selected configuration comprising at least one feature enhancement of the data network telephone; and
(ii) to present to the user a confirming message that indicates to the user that the data network telephone is provisioned with at least one feature enhancement that the user selected.
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Abstract
A system and method for providing user-configured telephone service to a user of a data network telephone. The user connects a data network telephone to the data network. The data network telephone registers with a telephone connection server to have basic calling service. The user accesses a service provider server to enter feature selections. The service provider server may use a web page to query the user for feature selections The service provider server uses the user'"'"'s selections to update the user'"'"'s account and to activate the selected features.
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Citations
10 Claims
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1. A system for providing telephone service comprising:
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at least one data network telephone connected to a data network operable to provide a plurality of data communication channels, the data network telephone being operable to communicate voice signals as data packets on a voice over data channel, the voice over data channel being one of the plurality of data communications channels on the data network containing packetized voice signals;
the data network telephone being operable to convert data packets communicated on the voice over data channel to voice;
the data network telephone being operable to perform a plurality of feature enhancements; and
a service provider server connected to the data network, the service provider server (i) operable to provide to a user with a web page order screen in a web browser of a workstation, the web page order screen allowing the service provider server to obtain a user-selected configuration comprising at least one feature enhancement of the data network telephone; and
(ii) to present to the user a confirming message that indicates to the user that the data network telephone is provisioned with at least one feature enhancement that the user selected.- View Dependent Claims (2, 3, 5, 6)
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4. A service provider server comprising:
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a network interface for communicating over at least one data communications channel;
an accounts database for accessing a user account having a user telephone service account for using a data network telephone;
a provisioning function to provide a feature request form to a user on one of the data communications channels, the feature request form being (i) presented to the user in a web browser of a workstation (ii) and operable to receive user input to select at least one feature enhancement with which the data network telephone is to be provisioned;
a service configuration function to send a message to the data network telephone to activate the service enhancements and to present to the user a confirming message that indicates to the user that the data network telephone is provisioned with the at least one feature enhancement that the user selected. - View Dependent Claims (7)
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8. A method for providing a user selected configuration for a data network telephone comprising the steps of:
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receiving a request to configure the data network telephone from the user;
presenting a user feature request form in a web browser of a workstation, the user feature request form prompting the user to select features with which the data network telephone is to be provisioned;
setting a user account in accordance with the selected features;
sending a configuration message to provision the data network telephone with the features selected; and
causing a confirming message to be presented to the user, the confirming message indicating to the user that the data network telephone is provisioned with the features selected by the user. - View Dependent Claims (9, 10)
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Specification