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Method and apparatus for servicing emergency calls from a data network

  • US 6,744,856 B2
  • Filed: 01/31/2001
  • Issued: 06/01/2004
  • Est. Priority Date: 01/31/2001
  • Status: Expired due to Term
First Claim
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1. A method for servicing emergency calls from a data communications device coupled to a data network, the method comprising the steps of:

  • A) receiving over the data network an emergency call initiated by a user from the data communications device;

    B) an operator associated with the emergency call site obtaining data from a user database that is coupled to the emergency call site;

    C) the operator receiving data regarding the emergency from the user;

    D) the operator selecting one of a predetermined set of emergency numbers based on the data received from the user or the user database; and

    E) the operator connecting the emergency call to a local authority associated with the one of the predetermined set of emergency numbers selected by the operator.

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