911 status system and method

• US 6,748,051 B1
• Filed: 07/19/2000
• Issued: 06/08/2004
• Est. Priority Date: 04/12/2000
• Status: Expired due to Fees

• Current Assignee: Network Expert Software Systems Incorporated
• Original Assignee: Network Expert Software Systems Incorporated
• Inventors: Staub, David Brian
• Primary Examiner(s): WOO, STELLA L
• Application Number:
  US09/619,225
• Time in Patent Office: 1,420 Days
• Field of Search: 379/45, 379/37, 379/38, 379/39, 379/40, 379/32.01, 379/32.02, 379/32.04, 379/133, 379/134
• US Class Current: 379/37
• CPC Class Codes: H04M 2242/04 for emergency applications
• CPC Class Codes: H04M 3/42 Systems providing special services or facilities to subscribers specially adapted for wireless communication networks H04W4/00
• CPC Class Codes: H04Q 2213/13091 CLI, identification of calling line
• CPC Class Codes: H04Q 2213/1337 Operator, emergency services
• CPC Class Codes: H04Q 2213/13389 LAN, internet
• CPC Class Codes: H04Q 3/0045 involving hybrid, i.e. a mixture of public and private, or multi-vendor systems

Abstract

A 911 status system (10) includes a first data acquisition server (12) that monitors a first telephone company portion (16) of a 911 network (18). A second data acquisition server (20) monitors a second telephone company portion (22) of the 911 network (18). A network (26) is connected to the first data acquisition server (12) and the second data acquisition server (20). A processing and distribution server (28) is connected to the network (26).

Claims

1. A 911 status system, comprising:

a first data acquisition server monitoring a first telephone company portion of a 911 network;

a second data acquisition server monitoring a second telephone company portion of the 911 network;

a network connected to the first data acquisition server and the second data acquisition server; and

a processing and distribution server connected to the network.

2. The system of claim 1, wherein the first data acquisition server receives a status message from the first telephone company portion of the 911 network and forwards the status message to the processing and distribution server.

3. The system of claim 2, wherein the first data acquisition server parses the status message and reformats the status message before forwarding the status message to the processing and distribution server.

4. The system of claim 1, wherein the network is an internet.

5. The system of claim 1, wherein the processing and distribution server monitors a plurality of status messages.

6. The system of claim 5, wherein the processing and distribution server determines if an alarm condition exists.

7. The system of claim 6, wherein the processing and distribution server transmits an alarm message to a first operational support server of a first telephone company.

8. The system of claim 6, wherein the processing and distribution server transmits an alarm message to a second operational support center of a second telephone company.

9. The system of claim 8, wherein the second operational support center includes an identification and authorization process.

10. The system of claim 8, wherein the second operational support center includes a display system, the display system having a geographic view of the 911 system.

11. The system of claim 10, wherein the geographic view includes a color coding system for a component of the 911 system.

12. The system of claim 6, wherein the processing and distribution center transmits an alarm message via a pager network.

13. The system of claim 6, wherein the processing and distribution server transmits an alarm message in an email message.

14. The system of claim 1, wherein the first data acquisition server includes an encryption system.

15. The system of claim 1, wherein the processing and distribution server rejects a connection request not from the first data acquisition server or the second data acquisition server.

16. A method of operating a 911 status system, comprising the steps of:

a) receiving a first plurality of status messages at a first data acquisition server;

b) parsing the first plurality of status messages for a plurality of 911 network components to form a first plurality of parsed messages;

c) transmitting the first plurality of parsed messages to a processing and distribution server; and

d) transmitting a second plurality of parsed messages to the processing and distribution server.

17. The method of claim 16, further including the steps of:

e) cataloging the first plurality of status messages and the second plurality of parsed messages to form a tally for a plurality of objects;

f) comparing the tally to a threshold for each of the plurality of objects;

g) when the tally exceed the threshold, transmitting an alarm message to a first operational support center and a second operational support center.

18. The method of claim 16, wherein step (d) further includes the steps of:

d1) receiving a second plurality of status messages at a second data acquisition server;

d2) parsing the second plurality of status messages for a plurality of 911 components to form the second plurality of parsed messages.

19. The method of claim 16, wherein step (c) further includes the step of:

c1) encrypting the first plurality of parsed messages.

20. The method of claim 16, wherein step (c) further includes the step of:

c1) transmitting the first plurality of parsed messages over an internet.

21. The method of claim 20, wherein step (d) further includes the steps of:

d1) receiving a connection request at the processing and distribution server;

d2) determining if the connection request is from the first data acquisition server or the second data acquisition server;

d3) when the connection request is not from the first data acquisition server or the second data acquisition server, refusing the connection request.

22. A 911 status system, comprising:

a first data acquisition server monitoring a first portion of a 911 network;

a second data acquisition server monitoring a second portion of the 911 network; and

a processing and distribution server connected to the first data acquisition server and the second data acquisition server by an internet.

23. The system of claim 22, further including a first telephone company controlling the first portion of the 911 network.

24. The system of claim 22, further including a second telephone company controlling the second portion of the 911 network.

25. The system of claim 22, further including a third telephone company having a third data acquisition server connected to the processing and distribution server.