Administration tool for supporting information technology (IT) system migrations
First Claim
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1. An administration tool in the form of a computer program product, readable by at least one machine, embodying a program of instructions executable by the at least one machine for performing a method for use in migrating from a first voice mail system to a second voice mail system, the method comprising the steps of:
- storing administration data for a plurality of users registered on the first voice mail system;
processing the administration data to remove extraneous information; and
sending the processed administration data for the plurality of users to the second voice mail system.
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Abstract
A computer-based administration tool migrates user'"'"'s names and greetings from a first voice mail system to a second voice mail system. Illustratively, the administration tool accesses the first voice mail system for recording, or storing, each of a plurality of users names and greetings. The administration tool then sends them to the second voice mail system for use therein.
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Citations
13 Claims
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1. An administration tool in the form of a computer program product, readable by at least one machine, embodying a program of instructions executable by the at least one machine for performing a method for use in migrating from a first voice mail system to a second voice mail system, the method comprising the steps of:
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storing administration data for a plurality of users registered on the first voice mail system;
processing the administration data to remove extraneous information; and
sending the processed administration data for the plurality of users to the second voice mail system. - View Dependent Claims (2, 3, 4, 8)
accessing, on the first voice mail system, the administration data for the plurality of users; and
retrieving the administration data for the plurality of users.
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3. The product of claim 2 wherein the steps are performed such that as administration data for each of the plurality of users is retrieved from the first voice mail system it is then sent to the second voice mail system.
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4. The product of claim 1 wherein the administration data comprises, for each of the plurality of users, an associated name and greeting and wherein the storing step records the associated name and greeting.
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8. The product of claim 2 wherein the steps are performed such that the administration tool first retrieves all of the administration data for the plurality of users from the first voice mail system before sending the administration data to the second voice mail system.
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5. A method for use by an administration tool in migrating from a first voice mail system to a second voice mail systems, the method comprising the step of:
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accessing the first voice mail system for retrieving administration items for each of a plurality of users; and
recording the retrieved administration items for each of the plurality of users;
processing the recorded administration items for each of the plurality of users; and
sending the processed recorded administration items for each of the plurality of users to the second voice mail system. - View Dependent Claims (6, 7, 9)
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10. A voice mail migration system, comprising:
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a first voice mail system and a second voice mail system; and
an administration tool connected to the first voice mail system and to the second voice mail system, for accessing, retrieving, recording, and sending administration data between the first voice mail system and the second voice mail system, where the administration data is processed by the administration tool to remove extraneous information. - View Dependent Claims (11, 12, 13)
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Specification