Methods and apparatus for transmitting accurate emergency location identification numbers (ELINs) from behind a multi-line telephone system (MLTS) utilizing port equipment numbers
First Claim
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1. A method for processing an emergency call made from behind a PBX/MLTS, said method comprising the steps of:
- a) assigning a port equipment number (PEN) to each device/trunk of the PBX/MLTS;
associating attributes with a particular PEN, said attributes comprising at least one of a call back number, an emergency location identification number (ELIN), an ELIN type, device identification information or other optional entries;
c) maintaining a centralized database of elements corresponding to each PEN, each element identifying one of said attributes;
d) detecting emergency calls;
e) determining the PEN from which the emergency call originated; and
f) transmitting to a public safety answering point (PSAP) one or more elements of said database entry of said PEN.
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Abstract
Methods for accurate transmission of ELIN/callback number from an emergency caller calling from behind a PBX/MLTS include assigning a port equipment number to each device/trunk of the PBX/MLTS and associating ports/devices with ELINs and callback numbers. The apparatus of the invention detects an emergency number, assigns the call priority, and uses the port/device number to determine the ELIN/callback number and properly transmit the ELIN/callback number.
45 Citations
20 Claims
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1. A method for processing an emergency call made from behind a PBX/MLTS, said method comprising the steps of:
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a) assigning a port equipment number (PEN) to each device/trunk of the PBX/MLTS;
associating attributes with a particular PEN, said attributes comprising at least one of a call back number, an emergency location identification number (ELIN), an ELIN type, device identification information or other optional entries;
c) maintaining a centralized database of elements corresponding to each PEN, each element identifying one of said attributes;
d) detecting emergency calls;
e) determining the PEN from which the emergency call originated; and
f) transmitting to a public safety answering point (PSAP) one or more elements of said database entry of said PEN. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. An apparatus for processing an emergency call made from behind a PBX/MLTS, said apparatus comprising:
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a) means for assigning a port equipment number (PEN) to each device/trunk of the PBX/MLTS;
b) means for associating attributes with a particular PEN, said attributes comprising at least one of a call back number, an emergency location identification number (ELIN), an ELIN type, device identification information or other optional entries;
c) means for maintaining a centralized database of elements corresponding to each PEN, each element identifying one of said attributes;
d) means for detecting emergency calls;
e) means for determining the PEN from which the emergency call originated; and
f) means for transmitting to a public safety answering point (PSAP) one or more elements of said database entry of said PEN. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19, 20)
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Specification