Wireless backup telephone device and associated support system
First Claim
1. A system for supporting wireless backup emergency telephone service to customer premises telephone equipment connected to a landline telephone network, the system operable for:
- receiving a message from a wireless communication device functionally connected to the customer premises telephone equipment, the message indicating that landline telephone service to the customer premises telephone equipment is interrupted; and
in response to receiving the message indicating that the landline telephone service to the customer premises telephone equipment is interrupted, informing a maintenance center of the interruption of the landline telephone service, sending a query to a database to retrieve a directory number for assignment to the wireless communication device, and forwarding an incoming telephone call directed to a first directory number assigned to the customer premises telephone equipment to the directory number assigned by the database to the wireless communication device.
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Accused Products
Abstract
A wireless telephone backup device for landline telephone equipment that may be located on the customer side of the landline service connection, typically in a restricted access location, such as an attic, basement, or utility closet. An interconnection circuit in the backup device detects service interruptions in the subscriber'"'"'s landline connection and, in response, powers on a wireless communication device to provide backup telephone service to the customer premises equipment. The interconnection circuit also provides the other features standard landline telephone service, including dial tone, ring voltage, and normal dialing for outgoing calls. The backup device also forwards incoming landline calls to the wireless unit in the backup device, and may send a message notifying a maintenance center of the service interruption. Further, the backup device may initiate an indicator in an alarm system at the site of the customer premises equipment to notify the subscriber of the service interruption.
53 Citations
16 Claims
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1. A system for supporting wireless backup emergency telephone service to customer premises telephone equipment connected to a landline telephone network, the system operable for:
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receiving a message from a wireless communication device functionally connected to the customer premises telephone equipment, the message indicating that landline telephone service to the customer premises telephone equipment is interrupted; and
in response to receiving the message indicating that the landline telephone service to the customer premises telephone equipment is interrupted, informing a maintenance center of the interruption of the landline telephone service, sending a query to a database to retrieve a directory number for assignment to the wireless communication device, and forwarding an incoming telephone call directed to a first directory number assigned to the customer premises telephone equipment to the directory number assigned by the database to the wireless communication device. - View Dependent Claims (2, 3, 4, 5, 6)
assigning a temporary line directory number to the wireless communication device when landline telephone service to the customer premises telephone equipment is interrupted.
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3. The system of claim 2, further operable for configuring a telephone service redirection device to forward incoming telephone calls directed to the first directory number assigned to the customer premises telephone equipment to the temporary line directory number assigned to the wireless communication device.
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4. The system of claim 3, further operable for:
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automatically receiving an unforward message from the wireless communication device when landline telephone service to the customer premises telephone equipment is restored; and
configuring the telephone service redirection device to discontinue forwarding incoming telephone calls directed to the first directory number assigned to the customer premises telephone equipment to the temporary line directory number assigned to the wireless communication device.
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5. The system of claim 3, further operable for releasing the temporary line directory number assigned to the wireless unit in response to the unforward message.
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6. The system of claim 1, further operable for:
in response to receiving a message from a wireless communication device connected to a wireless telephone network when landline telephone service to the customer premises telephone equipment is interrupted, checking for adverse weather conditions, multiple interruptions, and power outages before informing a monitoring center of the interruption of the landline telephone service.
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7. A method for supporting wireless backup emergency telephone service to customer premises telephone equipment connected to a landline telephone network, the method comprising:
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receiving a forwarding message from a wireless communication device in a backup device;
in response to receiving a forwarding message from a backup device, executing a call forwarding routing comprising;
entering a forwarding record into a call redirection device to redirect calls to a directoyr number of a subscriber'"'"'s landline connection to the wireless communication device of the backup device; and
forwarding an incoming call to the customer premises equipment through the wireless network to the wireless communication device. - View Dependent Claims (8, 9, 10, 11, 12, 13, 14)
initiating an alarm indicator at the site of the customer premises equipment.
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9. The method of claim 8, wherein the alarm indicator further comprises a message indicating that a landline failure condition exists.
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10. The method of claim 7, wherein the call redirection device is a switch.
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11. The method of claim 10, wherein the switch may be a local cellular serving switch.
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12. The method of claim 10, wherein the call redirection device is a local number portability platform.
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13. The method of claim 10, wherein the switch sets a trigger in the switch.
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14. The method of claim 13, wherein the trigger contains call forwarding information to route incoming calls directed to the landline directory number to the directory number assigned to the wireless device.
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15. A method for supporting a wireless backup telephone device for providing emergency backup telephone service to customer premises telephone equipment connected through a landline to a telephone network, the method comprising:
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receiving a forwarding message from a wireless communication device in a backup device;
in response to receiving a forwarding message from a backup device, executing a call forwarding routine comprising;
entering a forwarding record into a database, wherein the database is configured for;
receiving a message with a directory number query, assigning a directory number to the wireless communication device based upon the query;
providing emergency backup telephone service to the customer premises telephone equipment through the wireless communication device; and
notifying the customer of the landline interruption by activating a telephone backup indication device located at the customer premises. - View Dependent Claims (16)
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Specification