Information gathering system for remotely monitoring and diagnosing equipment condition

• US 6,765,993 B2
• Filed: 03/09/2001
• Issued: 07/20/2004
• Est. Priority Date: 03/09/2001
• Status: Active Grant

• Current Assignee: Haier US Appliance Solutions, Inc. DBA GE Appliances (Haier Group Company)
• Original Assignee: General Electric Company
• Inventors: Cueman, Michael Kent
• Primary Examiner(s): Eng, George
• Application Number:
  US09/681,257
• Publication Number:
  US 20020126804A1
• Time in Patent Office: 1,229 Days
• Field of Search: 379/39-40, 379/93.01, 379/93.12, 379/90.01, 379/100.05, 379/106.01, 379/106.08, 340/853.2, 340/825.22, 340/5.9, 340/870.02, 700/221-222, 700/231, 235/381, 705/26, 705/28, 600/300, 701/117, 701/213, 714/718, 370/433
• US Class Current: 379/40
• CPC Class Codes: H04M 11/04 with alarm systems, e.g. fire, police or burglar alarm systems

Abstract

An information gathering system for remotely monitoring and diagnosing the condition of equipment includes at least one sensor, electronic controller, electronic module and data processor unit. The electronic controller is connected to monitored equipment and operable to sense and electronically store an indication of the equipment condition. The electronic module is removably connectible with the electronic controller and operable to electronically record the indication of equipment condition, removably connectible with a telephone outlet and capable of sensing connection therewith, and preprogrammed to dial the telephone number of a data processor unit at a remote service provider location. The data processor unit responds to the dialed telephone number, downloads the electronic indication, analyzes it and outputs a recommended course of action.

Claims

1. An information gathering system for remotely monitoring and diagnosing the condition of equipment, said system comprising:

sensing and storing means for sensing and electronically storing an indication of the condition of monitored equipment, said indication comprising at least one of a current condition and a service history;

an electronic module removably connectible with said sensing and storing means and operable to electronically receive and record said indication, said electronic module also removably connectible with a telephone outlet and capable of sensing connection with the telephone outlet, said module configured to transmit said indication while not coupled with said sensing and storing means and being preprogrammed to call a predetermined telephone number in response to sensing said connection; and

means for responding to said call at a service provider location and in response thereto for downloading and analyzing the equipment condition indication so as to provide an output of a recommended course of action to be taken in order to maintain the equipment in operative condition.

2. The system of claim 1 in which said electronic module includes an electronic memory preprogrammed to store said predetermined telephone number.

3. The system of claim 2 in which said electronic module further includes a communications interface having a telephone plug connectible with the telephone outlet and operable to sense a dial tone in response to connection of said telephone plug with the telephone outlet.

4. The system of claim 3 in which said electronic module further includes a control circuit interconnected between said electronic memory and said communications interface and connectible with said equipment condition indication sensing and storing means, said control circuit being operable to receive and store said equipment condition indication and to cause generation of said predetermined telephone number by said electronic memory and to transmit said generated predetermined telephone number and said stored equipment condition indication to the telephone outlet via said communications interface and said telephone plug thereof.

5. The system of claim 1 in which said sensing and storing means for sensing and electronically storing said equipment condition indication includes at least one sensor connectible with the monitored equipment and operable to produce an electrical signal in response to operation of the monitored equipment that provides said indication of the condition of the monitored equipment.

6. The system of claim 5 in which said sensing and storing means for sensing and electronically storing said equipment condition indication further includes an electronic controller connected to said sensor and operable to receive said electrical signal produced by said sensor, store said electrical signal and produce an output electronically representative of said electrical signal.

7. The system of claim 6 in which said electronic module includes an electronic memory preprogrammed to store said predetermined telephone number.

8. The system of claim 7 in which said electronic module further includes a communications interface having a telephone plug connectible with the telephone outlet and operable to sense a dial tone in response to connection of said telephone plug with the telephone outlet.

9. The system of claim 8 in which said electronic module further includes a control circuit interconnected between said electronic memory and said communications interface and connectible with said electronic controller, said control circuit being operable to receive and store said equipment condition indication and to cause generation of said predetermined telephone number by said electronic memory and to transmit said generated predetermined telephone number and said stored equipment condition indication to the telephone outlet via said communications interface and said telephone plug thereof.

10. An information gathering system for remotely monitoring and diagnosing the condition of equipment, said system comprising:

sensing and storing means for sensing and electronically storing an indication of the condition of monitored equipment, said indication comprising at least one of a current condition and a service history;

an electronic module removably connectible with said sensing and storing means for electronically receiving and recording said indication of equipment condition, said electronic module also removably connectible with a telephone outlet and being capable of sensing connection with the telephone outlet and of dialing a preprogrammed telephone number of a remote service provider location in response to sensing said connection, said module configured to transmit said indication while not coupled with said sensing and storing means; and

a data processor unit at the remote service provider location being operable to receive the preprogrammed telephone dialed by said electronic module and to download and analyze the indication of equipment condition recorded by said electronic module so as to provide an output of a recommended course of action to be taken in order to maintain the equipment in operative condition.

11. The system of claim 10, in which said sensing and storing means for sensing and electronically storing said equipment condition indication includes at least one sensor connectible with the monitored equipment and operable to produce an electrical signal in response to operation of the monitored equipment that provides said indication of the condition of the monitored equipment.

12. The system of claim 11 in which said sensing and storing means for sensing and electronically storing said equipment condition indication further includes an electronic controller connected to said sensor and operable to receive said electrical signal produced by said sensor, store said electrical signal and produce an output electronically representative of said electrical signal.

13. The system of claim 10 in which said electronic module includes an electronic memory preprogrammed to store said predetermined telephone number.

14. The system of claim 13 in which said electronic module further includes a communications interface having a telephone plug connectible with the telephone outlet and operable to sense a dial tone in response to connection of said telephone plug with the telephone outlet.

15. The system of claim 14 in which said electronic module further includes a control circuit interconnected between said electronic memory and said communications interface and connectible with said equipment condition indication sensing and storing means, said control circuit being operable to receive and store said equipment condition indication and to cause generation of said predetermined telephone number by said electronic memory and to transmit said generated predetermined telephone number and said stored equipment condition indication to the telephone outlet via said communications interface and said telephone plug thereof.

16. The system of claim in 15 which said sensing and storing means for sensing and electronically storing said equipment condition indication includes at least one sensor connectible with the monitored equipment and operable to produce an electrical signal in response to operation of the monitored equipment that provides said indication of the condition of the monitored equipment.

17. The system of claim 16 in which said sensing and storing means for sensing and electronically storing said equipment condition indication further includes an electronic controller connected to said sensor and operable to receive said electrical signal produced by said sensor, store said electrical signal and produce an output electronically representative of said electrical signal.