Identifying call parties to a call to an incoming calling party

• US 6,768,792 B2
• Filed: 12/17/2001
• Issued: 07/27/2004
• Est. Priority Date: 12/17/2001
• Status: Expired due to Term

• Current Assignee: Nuance Communications, Inc. (Microsoft Corporation)
• Original Assignee: International Business Machines Corporation
• Inventors: Paolini, Michael A., McIntyre, Joseph Herbert, Winters, Scott Lee, Brown, Michael Wayne
• Primary Examiner(s): Matar, Ahmad F.
• Assistant Examiner(s): ADDY, THJUAN KNOWLIN
• Application Number:
  US10/023,409
• Publication Number:
  US 20030112949A1
• Time in Patent Office: 953 Days
• Field of Search: 379/127.01, 379/142.05, 379/142.06, 379/142.08, 379/142.1, 379/207.01, 379/207.13, 379/208.01, 379/215.01, 379/33, 379/35, 379/142.01, 379/201.01, 379/88.13, 379/112.01, 379/88.19, 379/67.01, 379/142.03, 379/202.01, 379/88.02, 379/88.26, 379/88.01, 379/210.03, 704/273
• US Class Current: 379/207.14
• CPC Class Codes: H04M 2201/18 Comparators
• CPC Class Codes: H04M 2242/22 Automatic class or number identification arrangements
• CPC Class Codes: H04M 3/2281 Call monitoring, e.g. for law enforcement purposes; Call tracing; Detection or prevention of malicious calls
• CPC Class Codes: H04M 3/42059 Making use of the calling party identifier
• CPC Class Codes: H04M 3/42093 Notifying the calling party of information on the called or connected party
• CPC Class Codes: H04M 3/42102 Making use of the called party identifier

Abstract

A method, system, and program for identifying parties to a call to an incoming calling party are provided. A context for a current call is identified, wherein the context comprises at least an identity of a caller and an identity of a callee to the current call. An identifier for an incoming calling party to the current call is identified. The context is filtered according to the identifier for the incoming calling party. Output of the filtered context to the incoming calling party is controlled.

Claims

1. A method for identifying call parties, said method comprising:

identifying a context for a current call between a caller and a callee, wherein said context comprises at least an identity of said caller and an identity of said callee to said current call;

detecting an identifier for an incoming calling party attempting to call one from among said caller and said called during said current call;

filtering said context according to said identifier for said incoming calling party; and

controlling output of said filtered context to said incoming calling party.

2. The method for identifying call parties according to claim 1, wherein said context further comprises a caller device identity, a callee device identity, a caller location, a callee location, a call subject matter, a call billing plan, an on behalf of party to said call, a backup party to said call.

3. The method for identifying call parties according to claim 1, wherein said identity of said caller and said identity of said callee are authenticated from voice samples provided by said caller and said callee.

4. The method for identifying call parties according to claim 1, wherein said identity of said caller and said identity of said callee comprise a caller line number and a callee line number.

5. The method for identifying call parties according to claim 1, wherein said identity of said caller and said identity of said callee comprise a caller line subscriber name and a callee line subscriber name.

6. The method for identifying call parties according to claim 1, wherein said identifier for said incoming calling party is a voice authenticated identifier.

7. The method for identifying call parties according to claim 1, wherein said identifier for said incoming calling party is a line number utilized by said incoming calling party.

8. The method for identifying call parties according to claim 1, wherein said identifier for said incoming calling party is a line subscriber name of a line number utilized by said incoming calling party.

9. The method for identifying call parties according to claim 1, wherein filtering said context according to said identifier for said incoming calling party further comprises:

retrieving a preferred calling party list for at least one from among said caller and said callee, wherein said preferred calling party list indicates filtering preferences for filtering said context for output to said incoming calling party; and

filtering said context according to said preferred calling party list.

10. The method for identifying call parties according to claim 1, wherein said incoming calling party receives a busy signal with said filtered context.

11. The method for identifying call parties according to claim 1, wherein said incoming calling party receives a ring signal with said filtered context.

12. The method for identifying call parties according to claim 1, further comprising:

switching said call from said caller to said incoming calling party.

13. The method for identifying call parties according to claim 1, further comprising:

switching said call from said callee to said incoming calling party.

14. The method for identifying call parties according to claim 1, further comprising:

transferring said incoming calling party to a messaging service.

15. The method for identifying call parties according to claim 1, further comprising:

controlling output of said identifier for said incoming calling party to at least one party to said call from among said caller and said callee, wherein said at least one party to said call is said party to said current call not attempted to be called by said incoming calling party.

16. A system for identifying call parties, said system comprising:

a context inference service server communicatively connected to a trusted telephone network;

means for identifying a context for a current call between a caller and a callee at said context inference service server, wherein said context comprises at least an identity of said caller and an identity of said callee to said current call;

means for detecting an identifier for an incoming calling party attempting to call one from among said caller and said callee during said current call at said context inference service server;

means for filtering said context according to said identifier for said incoming calling party; and

means for controlling output of said filtered context to said incoming calling party.

17. The system for identifying call parties according to claim 16, wherein said context further comprises a caller device identity, a callee device identity, a caller location, a callee location, a call subject matter, a call billing plan, an on behalf of party to said call, a backup party to said call.

18. The system for identifying call parties according to claim 16, wherein said identity of said caller and said identity of said callee are authenticated from voice samples provided by said caller and said callee.

19. The system for identifying call parties according to claim 16, wherein said identity of said caller and said identity of said callee comprise a caller line number and a callee line number.

20. The system for identifying call parties according to claim 16, wherein said identity of said caller and said identity of said callee comprise a caller line subscriber name and a callee line subscriber name.

21. The system for identifying call parties according to claim 16, wherein said identifier for said incoming calling party is a voice authenticated identifier.

22. The system for identifying call parties according to claim 16, wherein said identifier for said incoming calling party is a line number utilized by said incoming calling party.

23. The system for identifying call parties according to claim 16, wherein said identifier for said incoming calling party is a line subscriber name of a line number utilized by said incoming calling party.

24. The system for identifying call parties according to claim 16, wherein filtering said context according to said identifier for said incoming calling party further comprises:

means for retrieving a preferred calling party list for at least one from among said caller and said callee, wherein said preferred calling party list indicates filtering preferences for filtering said context for output to said incoming calling party; and

means for filtering said context according to said preferred calling party list.

25. The system for identifying call parties according to claim 16, wherein said incoming calling party receives a busy signal with said filtered context.

26. The system for identifying call parties according to claim 16, wherein said incoming calling party receives a ring signal with said filtered context.

27. The system for identifying call parties according to claim 16, further comprising:

means for switching said call from said caller to said incoming calling party.

28. The system for identifying call parties according to claim 16, further comprising:

means for switching said call from said callee to said incoming calling party.

29. The system for identifying call parties according to claim 16, further comprising:

means for transferring said incoming calling party to a messaging service.

30. The system for identifying call parties according to claim 16, further comprising:

means for controlling output of said identifier for said incoming calling party to at least one from among said caller and said callee.

31. A computer program product for identifying call parties, said computer program product comprising:

a recording medium;

means, recorded on said recording medium, for identifying a context for a current call between a caller and a callee, wherein said context comprises at least an identity of said caller and an identity of said callee to said current call;

means, recorded on said recording medium, for detecting an identifier for an incoming calling party attempting to call one from among said caller and said callee during said current call;

means, recorded on said recording medium, for filtering said context according to said identifier for said incoming calling party; and

means, recorded on said recording medium, for controlling output of said filtered context to said incoming calling party.

32. The computer program product for identifying call parties according to claim 31, further comprising:

means, recorded on said recording medium, for retrieving a preferred calling party list for at least one from among said caller and said callee, wherein said preferred calling party list indicates filtering preferences for filtering said context for output to said incoming calling party; and

means, recorded on said recording medium, for filtering said context according to said preferred calling party list.

33. The computer program product for identifying call parties according to claim 31, further comprising:

means, recorded on said recording medium, for switching said call from said caller to said incoming calling party.

34. The computer program product for identifying call parties according to claim 31, further comprising:

means, recorded on said recording medium, for switching said call from said callee to said incoming calling party.

35. The computer program product for identifying call parties according to claim 31, further comprising:

means, recorded on said recording medium, for transferring said incoming calling party to a messaging service.

36. The computer program product for identifying call parties according to claim 31, further comprising:

means, recorded on said recording medium, for controlling output of said identifier for said incoming calling party to at least one from among said caller and said callee.

37. A method for controlling call identification, said method comprising:

identifying a caller identifier and a callee identifier for a caller and a callee of a current call;

responsive to detecting an incoming calling party identifier for an incoming calling party attempting to call one from among said caller and said callee during said current call, only transferring said caller identifier and said callee identifier to said incoming calling party if said incoming calling party identifier is included in a plurality of preferred incoming parties for said caller and said callee.

38. The method for controlling call identification according to claim 37, wherein said incoming calling party is calling said caller.

39. The method for controlling call identification according to claim 38, wherein said caller is enabled to switch said call from said callee to said incoming calling party.

40. The method for controlling call identification according to claim 37, wherein said incoming calling party is calling said callee.

41. The method for controlling call identification according to claim 40, wherein said callee is enabled to switch said call from said caller to said incoming calling party.

42. The method for controlling call identification according to claim 37, wherein said caller identifier is at least one from among a line number and a line subscriber name.

43. The method for controlling call identification according to claim 37, wherein said callee identifier is at least one from among a line number and a line subscriber name.

44. A system for controlling call identification, said system comprising:

a telephone network for managing a call;

means for identifying a caller identifier and a callee identifier for a caller and a callee of said call;

means responsive to detecting an incoming calling party identifier for an incoming calling party to said call, for only transferring said caller identifier and said callee identifier to said incoming calling party if said incoming calling party identifier is included in a plurality of preferred incoming parties for said caller and said callee.

45. The system for controlling call identification according to claim 44, wherein said incoming calling party is calling said caller.

46. The system for controlling call identification according to claim 45, wherein said caller is enabled to switch said call from said callee to said incoming calling party.

47. The system for controlling call identification according to claim 44, wherein said incoming calling party is calling said callee.

48. The system for controlling call identification according to claim 47, wherein said callee is enabled to switch said call from said caller to said incoming calling party.

49. The system for controlling call identification according to claim 44, wherein said caller identifier is at least one from among a line number and a line subscriber name.

50. The system for controlling call identification according to claim 44, wherein said callee identifier is at least one from among a line number and a line subscriber name.

51. A computer program product for controlling call identification, said computer program product comprising:

a recording medium;

means, recorded on said recording medium, for identifying a caller identifier and a callee identifier for a caller and a callee of said call;

means, recording on said recording medium, for only transferring said caller identifier and said callee identifier to said incoming calling party if said incoming calling party identifier is included in a plurality of preferred incoming parties for said caller and said callee, responsive to detecting an incoming calling party identifier for an incoming calling party to said call.