Vehicle diagnostic record mapping

• US 6,768,935 B1
• Filed: 04/07/2003
• Issued: 07/27/2004
• Est. Priority Date: 04/07/2003
• Status: Expired due to Fees

• Current Assignee: GM Global Technology Operations LLC (General Motors Company)
• Original Assignee: General Motors Corporation (General Motors Company)
• Inventors: Morgan, Alexander P., Sowa, Michael A., Sengir, Gulcin, Vondrak, Frederick J., Quinn, Lawrence M., Falko, Stephen L., Gibbons, Diane I., Rommel, Thorsten W.
• Primary Examiner(s): Beaulieu, Yonel
• Application Number:
  US10/408,848
• Time in Patent Office: 477 Days
• Field of Search: 701/29, 701/30, 701/32, 701/34, 701/35, 702/183, 702/187, 702/188
• US Class Current: 701/29
• CPC Class Codes: G06Q 10/10 Office automation; Time management

Abstract

A method for vehicle diagnostic record mapping comprising receiving a vehicle service record. A target record is created in response to receiving the vehicle service record. The target record includes a target-record number attribute, a set of vehicle-description attributes, a set of bookkeeping attributes, a set of system attributes, a set of symptom attributes, and a set of action attributes. Vehicle description data is mapped into the set of vehicle-description attributes in response to locating the vehicle description data in the vehicle service record. Bookkeeping data is mapped into the set of bookkeeping attributes in response to locating the bookkeeping data in the vehicle service record. Vehicle system data is mapped into the set of system attributes in response to locating the system data in the vehicle service record. Symptom data is mapped into the set of symptom attributes in response to locating the symptom data in the vehicle service record. Action data is mapped into the set of action attributes in response to locating the action data in the vehicle service record.

Claims

1. A method for vehicle diagnostic record mapping, said method comprising:

receiving a vehicle service record;

creating a target record in response to said receiving, wherein said target record includes a target-record number attribute, a set of vehicle-description attributes, a set of bookkeeping attributes, a set of system attributes, a set of symptom attributes, and a set of action attributes;

mapping vehicle description data into said set of vehicle-description attributes in response to locating said vehicle description data in said vehicle service record;

mapping bookkeeping data into said set of bookkeeping attributes in response to locating said bookkeeping data in said vehicle service record;

mapping system data into said set of system attributes in response to locating said system data in said vehicle service record;

mapping symptom data into said set of symptom attributes in response to locating said symptom data in said vehicle service record; and

mapping action data into said set of action attributes in response to locating said action data in said vehicle service record.

2. The method of claim 1 wherein said locating is performed using text-mining.

3. The method of claim 1 wherein said locating is performed by matching a data field in said vehicle service record to one of said attributes in said target record.

4. The method of claim 1 wherein said mapping is performed by manipulating data from said vehicle service record into one of said attributes in said target record.

5. The method of claim 1 wherein said vehicle service record includes data in an unstructured format.

6. The method of claim 1 wherein said vehicle service record includes data in a semi-structured format.

7. The method of claim 1 wherein said vehicle service record includes data in a free-text format.

8. The method of claim 1 wherein said set of vehicle-description attributes includes a vehicle identification number attribute, a vehicle year attribute, a vehicle line attribute, a vehicle identification number model attribute, a vehicle identification number make attribute, a vehicle identification number series attribute, a vehicle identification number body attribute, a vehicle identification number engine attribute, a vehicle identification number year attribute, a vehicle identification number plant attribute, a vehicle identification number serial attribute and a mileage attribute.

9. The method of claim 1 wherein said set of vehicle-description attributes includes:

a vehicle identification number attribute and a mileage attribute;

or

an attribute derivable from said vehicle identification number and said mileage attribute.

10. The method of claim 1 wherein said set of bookkeeping attributes includes a date authored attribute, a date edited attribute, an author/editor attribute, a bulletins attribute, a record number attribute, a target-record status attribute, a release authorizer attribute and a language attribute.

11. The method of claim 1 wherein said set of bookkeeping attributes includes at least one of a date authored attribute, a date edited attribute, an author/editor attribute, a bulletins attribute, a record number attribute, a target-record status attribute, a release authorizer attribute and a language attribute.

12. The method of claim 1 wherein said set of system attributes includes:

a service category type attribute;

or

said service category type attribute and a service category attribute;

or

said service category type attribute, said service category attribute and a service sub-category attribute.

13. The method of claim 1 wherein said set of symptom attributes includes a main symptom group attribute, a symptom attribute, a symptom detail attribute, a functional component/system attribute, a functional component/system detail attribute, a frequency attribute, an environment condition attribute, a vehicle condition attribute, a vehicle zone attribute, a diagnostic trouble code attribute, a diagnostic trouble code qualifier attribute, and an additional symptom comments attribute.

14. The method of claim 1 wherein said set of symptom attributes includes a main symptom group attribute, a functional component/system attribute and a diagnostic trouble code attribute.

15. The method of claim 14 wherein said set of symptom attributes further includes at least one of a symptom attribute, a frequency attribute, an environment condition attribute, and a vehicle condition attribute.

16. The method of claim 1 wherein said set of action attributes includes an action taken attribute, a component name attribute, a component location attribute, a component piece of attribute, a component detail attribute, a labor operations attribute and an additional action comments attribute.

17. The method of claim 1 wherein said set of action attributes includes an action taken attribute and a component name attribute.

18. A system for vehicle diagnostic record mapping, the system comprising:

a network; and

a host system in communication with said network, said host system including application software to implement a method comprising;

receiving a vehicle service record via said network;

creating a target record in response to said receiving, wherein said target record includes a target-record number attribute, a set of vehicle-description attributes, a set of bookkeeping attributes, a set of system attributes, a set of symptom attributes, and a set of action attributes;

mapping vehicle description data into said set of vehicle-description attributes in response to locating said vehicle description data in said vehicle service record;

mapping bookkeeping data into said set of bookkeeping attributes in response to locating said bookkeeping data in said vehicle service record;

mapping system data into said set of system attributes in response to locating said system data in said vehicle service record;

mapping symptom data into said set of symptom attributes in response to locating said symptom data in said vehicle service record; and

mapping action data into said set of action attributes in response to locating said action data in said vehicle service record.

19. A computer program product for vehicle diagnostic record mapping, the computer program product comprising:

a storage medium readable by a processing circuit and storing instructions for execution by the processing circuit for performing a method comprising;

receiving a vehicle service record;

creating a target record in response to said receiving, wherein said target record includes a target-record number attribute, a set of vehicled-description attributes, a set of bookkeeping attributes, a set of system attributes, a set of symptom attributes, and a sect of action attributes;

mapping vehicle description data into said set of vehicle-description attributes in response to locating said vehicle description data in said vehicle service record;

mapping bookkeeping data into said set of bookkeeping attributes in response to locating said bookkeeping data in said vehicle service record;

mapping system data into said set of system attributes in response to locating said system data in said vehicle service record;

mapping symptom data into said set of symptom attributes in response to locating said symptom data in said vehicle service record; and

mapping action data into said set of action attributes in response to locating said action data in said vehicle service record.