Method and apparatus for telephone dialling using a network device
First Claim
1. A method for enabling a telephone call to be returned in response to a voicemail message received by a communications system, the method comprising:
- receiving data relating to the voicemail message, the data including caller identifying information, and generating an email including audio data containing the voicemail message, and an executable file or script containing instructions executable by a software application and including the caller identifying information, wherein a network device receiving the email can use the executable file or script with the caller identifying information in conjunction with said software application running thereon to automatically initiate the return of the telephone call.
8 Assignments
0 Petitions
Accused Products
Abstract
A voicemail processing system and method for use in a communications system for returning a telephone call in response to a voicemail message is disclosed. The processing system comprises a processor for receiving caller identifying information relating to a voicemail message. The processor is configured to use the received caller identifying information to generate a file or script containing the caller identifying information for inclusion in an email, for example as an attachment. The email is preferably sent to a network device upon user request, so that the user can use the email attachment in conjunction with a software application running on the network device to automatically initiate the return of the telephone call using an associated telephone device. In a preferred embodiment, the software application is a Telephony Application Program Interface (TAPI) application.
8 Citations
15 Claims
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1. A method for enabling a telephone call to be returned in response to a voicemail message received by a communications system, the method comprising:
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receiving data relating to the voicemail message, the data including caller identifying information, and generating an email including audio data containing the voicemail message, and an executable file or script containing instructions executable by a software application and including the caller identifying information, wherein a network device receiving the email can use the executable file or script with the caller identifying information in conjunction with said software application running thereon to automatically initiate the return of the telephone call. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A computer readable medium including a computer program for use in returning a telephone call in response to a voicemail message received by a communications system, the program comprising:
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a program step for receiving data relating to the voicemail message, the data including caller identifying information, and a program step for generating an email including audio data containing the voicemail message, and an executable file or a script containing instructions executable by a software application and including the caller identifying information, wherein a network device receiving the email can use the executable file or script with the caller identifying information in conjunction with said software application running thereon to automatically initiate the return of the telephone call.
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14. A voicemail processing system, for use in a communications system, for enabling a telephone call to be returned in response to a voicemail message received by the processing system, the processing system comprising:
- a processor for receiving data relating to the voicemail message, the data including caller identifying information, the processor generating an email including audio data containing the voicemail message, and an executable file or script containing instructions executable by a software application and including the caller identifying information, wherein a network device receiving the email can use the executable file or script with the caller identifying information in conjunction with said software application running thereon to automatically initiate the return of the telephone call.
- View Dependent Claims (15)
Specification