Method for parcel tracking on the internet with e-mail notification

• US 6,772,130 B1
• Filed: 11/22/2000
• Issued: 08/03/2004
• Est. Priority Date: 11/22/2000
• Status: Expired due to Term

• Current Assignee: Pitney Bowes Incorporated (Böwe Systec AG)
• Original Assignee: Pitney Bowes Incorporated (Böwe Systec AG)
• Inventors: Njo, Angela, Boucher, Glen A., Krouch, Richard J., Miller, Ronald S., Karbowski, Kenneth
• Primary Examiner(s): Smith, Jeffrey A.
• Assistant Examiner(s): GART, MATTHEW S
• Application Number:
  US09/718,712
• Time in Patent Office: 1,350 Days
• Field of Search: 705/27, 705/26, 705/25, 705/6
• US Class Current: 705/26.1
• CPC Class Codes: G06Q 10/08 Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
• CPC Class Codes: G06Q 10/0833 Tracking
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: G06Q 30/0639 Item locations

Abstract

The present invention discloses a package tracking system and method in which a sender and a recipient of a package are provided e-mail messages including information from a sender or carrier web page and the package location status. The present invention uses a network-based service for transferring tracking information from a package carrier and the sender to the requesting party. A package tracking request, including a tracking number and an e-mail address is submitted to a data center. This tracking request is stored in a set of queues, separated by a specific carrier identification number into tracking segment requests, and then sent to the tracking website of the selected carrier in accordance with the capabilities of each carrier'"'"'s website. The carrier package tracking results from the website and the information from the sender or carrier website are gathered and stored at the database. An e-mail message is sent to the intended recipient including the status and any information gathered from the sender'"'"'s website.

Claims

1. A method for tracking a customer'"'"'s parcel in a shipping system, and determining from said parcel'"'"'s sender similar or collateral products, comprising the steps of:

a. entering by a customer, at a data center a set of parcel data, said set of parcel data including at least a parcel tracking number and an e-mail address of said customer;

b. determining by the data center, based on said set of parcel data, a carrier who is shipping said parcel;

c. submitting by the data center, said parcel tracking number to a web page of said carrier;

d. receiving by the data center, updated shipping information from said carrier'"'"'s web page, said updated shipping information including the tracking status of said parcel and the location of said parcel while said parcel is enroute for delivery;

e. determining by the data center, based on said set of parcel data submitted to said carrier'"'"'s web page, a sender of said parcel;

f. querying by the data center, a web page of said sender for sender information, said sender information regarding similar or collateral products offered by said sender;

g. receiving by the data center, said sender information from said sender'"'"'s web page;

h. combining by the data center, said updated shipping information and said sender information in an e-mail message; and

i. sending by the data center, said e-mail message to said customer'"'"'s e-mail address.