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Method and apparatus for communicating with an entity automatically identified in an electronic communication

  • US 6,772,188 B1
  • Filed: 07/14/2000
  • Issued: 08/03/2004
  • Est. Priority Date: 07/14/2000
  • Status: Expired due to Term
First Claim
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1. A method of assisting a user with initiating follow-up communications responsive to a received electronic message, comprising operations of:

  • responsive to receiving an electronic message, a user'"'"'s computer determining whether the message contains any party-specific indicia representing candidates for potential follow-up communications, the determining operation performed by scanning the message for at least one of the following;

    (1) message content matching one or more prescribed codes, (2) message content exhibiting one or more prescribed formats;

    responsive to the message containing any party-specific indicia, the user'"'"'s computer prompting the user to initiate follow-up communications by performing operations including displaying a representation of one or more parties associated with each item of party-specific indicia contained in the message;

    responsive to user selection of one or more displayed parties, initiating communications with each selected party.

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