Remote battery replacement notification system and method
First Claim
Patent Images
1. A remote battery replacement notification system for a communication system, comprising:
- a subscriber unit having a battery and attached to a structure;
an operational support system in communication with the subscriber unit, the operational support system periodically polling the subscriber unit;
a compact service node in communication with the subscriber unit and sending an audio replace battery notification to the subscriber unit when a replace battery message is received from the operational support system; and
a battery replacement service center in communication with the operation support system.
4 Assignments
0 Petitions
Accused Products
Abstract
A remote battery replacement notification system (10) for a communication system includes a subscriber unit (12) having a battery (14). An operational support system (16) is in communication with the subscriber unit (12). The operational support system (16) periodically polls the subscriber unit (12). A compact service node (18) is in communication with the subscriber unit (12). The compact service node (18) sends a replace battery notification to the subscriber unit (12) when a replace battery message is received from the operational support system (16).
-
Citations
22 Claims
-
1. A remote battery replacement notification system for a communication system, comprising:
-
a subscriber unit having a battery and attached to a structure;
an operational support system in communication with the subscriber unit, the operational support system periodically polling the subscriber unit;
a compact service node in communication with the subscriber unit and sending an audio replace battery notification to the subscriber unit when a replace battery message is received from the operational support system; and
a battery replacement service center in communication with the operation support system. - View Dependent Claims (2, 3, 4, 5, 6, 7)
-
-
8. A remote battery replacement notification method, comprising the steps of:
-
(a) polling a subscriber unit, attached to a residence, for a battery state by a communication system;
(b) receiving a response including the battery state;
(c) when the battery state indicates that a battery requires replacing, transmitting an audio battery replacement notification to the subscriber unit;
(d) receiving a reply from a subscriber;
(e) when the reply is to purchase a new battery at a designated store, generating a battery discount for inclusion in a subscriber bill. - View Dependent Claims (9, 10, 11, 12, 13, 14, 15, 16, 17)
(f) notifying the subscriber of the address of the designated store.
-
-
10. The method of claim 8, further including the step of:
(f) when the reply is to send a new battery, transmitting the order to a battery supplier.
-
11. The method of claim 10, further including the step of:
(g) when the reply is to install a new battery, transmitting the order to a battery installation service organization.
-
12. The method of claim 11, further including the step of:
(h) when the reply is to speak with a service representative, establishing a phone connection with the service representative.
-
13. The method of claim 8, wherein step (c) includes the step of:
-
(c1) sending a replace battery message to a compact service node;
(c2) determining when a subscriber has finished dialing a called number;
(c3) when the subscriber has finished dialing the called number, providing the subscriber with a plurality of battery replacement options.
-
-
14. The method of claim 13, further including the step of:
(c4) receiving a response from the subscriber.
-
15. The method of claim 14, further including the step of:
(c5) transmitting a report to a billing system, the report reminding the subscriber to change a battery.
-
16. The method of claim 8, wherein step (c) includes the step of:
-
(c1) determining a subscriber email address;
(c1) sending a replace battery message to the subscriber email address.
-
-
17. The method of claim 16, wherein step (c1) further includes the step of:
i) inserting a plurality of hypertext links corresponding to a plurality of battery replacement options.
-
18. A remote battery replacement notification system for a communication system, comprising:
-
a subscriber unit having a transceiver, a battery connected to the transceiver and a line power input connected to the battery;
a wireless network access node having a wireless connection with the transceiver of the subscriber unit;
an optical network unit connected to the wireless network access node;
a switch connected to the optical network unit;
an operation support system connected to the switch, the operational support system periodically polling the subscriber unit through the wireless network access node;
a compact service node connected to the switch, the compact service node sending a replace battery notification to the subscriber unit when a replace battery message is received from the operational support system; and
a battery replacement service center connected to the operational support system. - View Dependent Claims (19, 20, 21)
-
-
22. A remote battery replacement notification method, comprising the steps of:
-
(a) periodically polling a subscriber unit for a battery state by a communication system;
(b) receiving a response including the battery state;
(c) when the battery state does not indicate that a battery requires replacing, returning to step (a);
(d) when the battery state indicates that the battery requires replacing, sending a replace battery message to a compact service node;
(e) determining when a subscriber has finished dialing a called number;
(f) when the subscriber has finished dialing the called number, providing the subscriber with a plurality of battery replacement options;
(g) receiving a response from the subscriber;
(h) when the response is to purchase a new battery at a designated store, generating a battery discount for inclusion in a subscriber bill; and
(i) transmitting a report to a billing system, the report reminding a customer to change a battery.
-
Specification