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Apparatus and method for facilitating service management of communications services in a communications network

  • US 6,778,651 B1
  • Filed: 02/13/1998
  • Issued: 08/17/2004
  • Est. Priority Date: 04/03/1997
  • Status: Expired due to Term
First Claim
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1. A system for facilitating service order management within a communications network, said system receiving requests from a plurality of service order sources, each request representative of a service order for at least one communications service associated with a subscriber number, said communications network comprising network elements which provide communications services, said system comprising:

  • an order manager configured to input said requests, said order manager determining service implementing information, through a plurality of processes, that is output to said network elements to implement said at least one communications service, the processes comprising a verification process that determines when the request contains an allowable combination of communications services at a scheduled implementation date and that further determines which of the network elements support the communications services at the scheduled implementation date;

    an interface configured to interface said service order manager with the service order sources and said network elements; and

    a database configured to store and access data related to said requests in a hierarchical format;

    wherein at least one of the service order sources has a dissimilar input/output format, each dissimilar input/output service order format being converted into a single internal format.

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